NAOREM SUMANJIT SINGH
Hyderabad
Summary
Dynamic Production, Build & Delivery Manager at Cambridge University Press & Assessment, skilled in project management and team leadership. Successfully implemented Lean methodologies, enhancing operational efficiency and driving employee engagement. Proven track record in mentoring future leaders and managing cross-functional collaborations to achieve strategic goals.
Overview
13
13
years of professional experience
Work History
Production, Build & Delivery Manager
Cambridge University Press & Assessment
02.2023 - Current
- Lead and mentor Associate Managers, Team Leads, and Coordinators, fostering future leaders through coaching, competency mapping, and structured career progression.
- Drive end-to-end project delivery, workflow management, and resource planning, ensuring efficiency, scalability, and alignment with global priorities.
- Implement Lean, Six Sigma, and process improvement frameworks to enhance quality, reduce inefficiencies, and optimize operations.
- Oversee recruitment, onboarding, and retention strategies, ensuring cultural fit, skill alignment, and team stability.
- Develop and maintain Business Continuity Plans and risk assessments to ensure operational resilience.
- Design and execute rewards and recognition programs, and employee engagement initiatives, to boost motivation, morale, and retention.
- Collaborate cross-functionally with the UK, IOC, and Digital Transformation teams to deliver innovation, automation, and continuous improvement.
- Oversee budgeting, cost estimation, and supplier management to ensure effective resource utilization and financial control.
- Ensure quality assurance and compliance, implementing strong QA frameworks, reviewing outputs, and driving continuous improvement.
- Guide change management initiatives, aligning team structures, workflows, and training needs with evolving business requirements.
- Apply hands-on expertise in digital content tools (e.g., Avallain, Test Generator, Metrica) to strengthen digital learning delivery.
Associate Manager
Tech Mahindra
Hyderabad
02.2017 - 01.2023
- Keeping a close eye on various parameters like-Quality, efficiency, accountability, dependability, campus citizen, punctuality, knowledge of Job, judgement and adaptability.
- Focus on KPI and KBC (key behavioral competencies) to measure the progress of the team which contributes to the overall company.
- Recognizing a PE and awarding them is also a part of my duty.
- Making the team come up with social activities like CSR to contribute happiness to the underprivileged societies.
- Ensuring to understand and prepare career progression for my team members.
- Mentored and supported 12 Senior Coordinators in all the four Business areas to create strong workplace culture.
Production Editor
Tech Mahindra
Hyderabad
08.2015 - 01.2017
- Checking digital content, content editing and providing feedback to the developer called NETEX.
- Worked on creating acknowledgement page for image assets.
- Learnt how to create content using various authoring tools-Avallain, Test generator, Metrica etc.
- Learnt how to create 'Learning Object' using Avallain tool.
- Learnt how to create Presentation plus Digital eBook.
- Shown effective mentoring skills in Test generator task.
- Suggesting process improvement idea in terms of creating a planned structure for training Test Generator task.
- Was nominated by my Manager for NLAP program (New Leaders Assimilation Program) which was an 80 hours classroom course.
- As a part of NLAP, a project was submitted. The project was to evaluate a trainee’s progress by using a learning curve comparison.
- As a part of the NLAP program, I have learnt varied skills: Executive Presence, Emotional Intelligence, Attitude of Excellence, Quality Tools, Presentation Skills, Competency check, Leadership style etc.
Publishing Specialist
Thomson Reuters
Hyderabad
06.2014 - 07.2015
- Becoming a process trainer was one biggest achievement in this role.
- Handling 25 trainees at once was a real challenge.
- I had to regularly review their assignments, conduct feedback session and send the training report to my supervisor.
- Started handling multiple assignments, side by side training.
- Awarded 'Star of the Quarter' and 'Milestone' award for consistently exceeding in my role as trainer and ensuring to bring the trainees up to speed.
Associate Publishing Specialist
Thomson Reuters
Hyderabad
06.2012 - 06.2014
- Learnt some basic idea about the US Legal system for all the 52 states.
- Worked on cleaning up case citations by using an automatic tool called Win cite.
- Learnt how to handle shipments, which can be hard bound volume, Annual supplement or quarterly.
- Learnt how to interact with the US counterparts and their cultural core values.
- Proposed a process improvement idea, worked with the quality team and was certified as LEAN.
- Handled various shipments and also supported the trainer in documenting training materials.
- Took active participation in social activities-did a charity event where I was one of the lead singers.
- Was a member of EEC (Employee Engagement Committee) where my role was to ensure event announcements are sent across the company following company norms.
Education
Btech - CS Engineering
Regency Institute of Technology
Yanam, IndiaCOHSEM -
Human Resource Development Academy
Imphal, ManipurHSLC -
Don Bosco School
Imphal, ManipurSkills
- Project management
- Delivery and workflow management
- Stakeholder and supplier management
- Team leadership and supervision
- Cross-functional collaboration
- Resource and capacity planning
- Budget planning and cost estimation
- Business analysis
- Quality and process improvement (Lean, Six Sigma, Lean Six Sigma)
- Conflict resolution and issue management
- Performance management and coaching
- Competency skill mapping
- Strategic goal setting and execution
- Business continuity and risk management
- Data and reporting (Power BI)
- Assertive and decisive communication
- Problem solving and decision making
- Adaptability and flexibility in fast-paced environments
- Time and schedule management
- Employee engagement and motivation
Extra Curricular
Graduate in Hindustani Classical Music vocal Winner of TGT Singing (Techies Got Talent) Child artist of AIR (All India Radio)
Personal Information
Music, vlogging, Travel
Being a Indian classical graduate, I have a strong passion for music and I have won several corporate competitions and represented in few platforms too. Also, I love videography and the editing part where I get to learn a lot of techniques for my youtube channel.
Timeline
Production, Build & Delivery Manager
Cambridge University Press & Assessment
02.2023 - Current
Associate Manager
Tech Mahindra
02.2017 - 01.2023
Production Editor
Tech Mahindra
08.2015 - 01.2017
Publishing Specialist
Thomson Reuters
06.2014 - 07.2015
Associate Publishing Specialist
Thomson Reuters
06.2012 - 06.2014
Btech - CS Engineering
Regency Institute of Technology
COHSEM -
Human Resource Development Academy
HSLC -
Don Bosco School
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