Nikhil Patil
Thane
Summary
AWS/DevOps Engineer with over 4+ years of experience architecting, automating, and optimizing cloud-native infrastructures on AWS, Kubernetes, OpenShift, and Pivotal Cloud Foundry. Proven ability to provide scalable, secure, and cost-effective platforms for mission-critical workloads while driving operational excellence with automation and DevOps best practices. Proven career progression from Cloud Support Engineer to Technical Lead, managing cross-functional teams and achieving demonstrable results in uptime, cost savings, and deployment agility.
Overview
5
5
years of professional experience
Work History
Technical Lead and SRE
Discover Financial Services
Navi Mumbai
08.2023 - Current
- Led a 12-member global DevOps/SRE team, managing 200+ microservices across AWS EKS, OpenShift, and hybrid Kubernetes clusters, with 99.99% uptime.
- Designed and implemented a multi-cluster, multi-region Kubernetes architecture with automated failover using Route 53 health checks and AWS Global Accelerator.
- Spearheaded GitOps adoption using ArgoCD and Helm, enforcing 100% declarative deployments and rollback safety via version-controlled manifests.
- Built self-healing automation in Python and Bash to detect and restart unhealthy pods, clear stuck deployments, and auto-scale resources based on Prometheus alerts.
- Engineered secure networking policies using Kubernetes NetworkPolicies, AWS Security Groups, and Service Mesh (Istio) mTLS to protect inter-service communication.
- Developed a real-time incident dashboard, integrating Prometheus, Grafana, Splunk, and PagerDuty for centralized monitoring and rapid incident response.
- Optimized AWS usage through cost allocation tagging, Compute Savings Plans, and auto-shutdown scripts, reducing monthly spend by approximately 25% ($250,000 annually).
- Oversaw the migration of 60+ PCF workloads to AWS EKS, rearchitecting apps into containerized microservices with Helm, and implementing readiness/liveness probes.
- Implemented Kubernetes RBAC policies and AWS IAM roles for service accounts (IRSA), enforcing least-privilege access for workloads and CI/CD systems.
- Coordinated disaster recovery strategy, including automated EKS backup via Velero, cross-region replication of S3 data, and multi-AZ RDS failover tests.
Senior DevOps Engineer
Synchrony Financial
Navi Mumbai
01.2023 - 07.2023
- Managed CI/CD pipelines for 50+ microservices, integrating SonarQube, Trivy, and automated integration testing.
- Deployed the Kubernetes Horizontal Pod Autoscaler (HPA) across 100+ workloads, optimizing resource usage.
- Migrated legacy workloads from PCF to OpenShift 4.x, ensuring security, and performance improvements.
- Built Prometheus and Grafana dashboards for real-time SLA tracking and proactive scaling.
- Implemented blue-green deployment patterns in OpenShift, reducing release rollback incidents by 90%.
- Monitored system performance and resolved issues using Datadog.
- Implemented backup strategies utilizing technologies like EBS snapshots or S3 buckets.
- Documented processes and workflows to enhance team knowledge sharing.
- Deployed containerization solutions such as Docker to improve application portability.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
Junior DevOps Engineer
Synchrony Financial
Navi Mumbai
11.2021 - 12.2022
- Automated AWS provisioning with Terraform modules reduces build time from 2 days to less than 1 hour.
- Orchestrated container deployments using Helm charts, with environment-specific values.
- Managed the PCF application lifecycle (push, scale, route mapping, service binding).
- Integrated security scans into CI/CD, ensuring vulnerabilities were remediated pre-deployment.
- Monitored system performance to ensure uptime and reliability of cloud services.
- Managed the development and implementation of infrastructure automation solutions using AWS technologies such as EC2, S3, ECS, EKS, Lambda.
- Deployed applications on AWS Cloud using services like Elastic Beanstalk, CloudFormation and OpsWorks.
- Utilized AWS Lambda for serverless computing, reducing infrastructure costs and improving scalability.
Cloud Support Engineer
HSBC
Navi Mumbai
01.2021 - 10.2021
- Delivered L1/L2 operational support for 70+ PCF and AWS-hosted applications.
- Monitored clusters via Dynatrace, CloudWatch, and Splunk.
- Developed a knowledge base and runbooks for recurring incidents, reducing MTTR by 20%.
- Maintained up-to-date knowledge of HSBC's cloud products and services features.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Received and prioritized support requests to maximize resource utilization.
- Collaborated with development teams to integrate cloud services into software applications.
- Designed and implemented cloud infrastructure solutions for scalability, reliability, and performance in AWS.
- Performed maintenance tasks such as patching and system upgrades on various clouds.
- Assisted with the deployment of new applications into a variety of clouds.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
Education
Bachelor of Engineering - Information Technology
University of Mumbai
Mumbai08-2019
Skills
- Cloud Platforms: AWS (EC2, S3, IAM, RDS, Lambda), Pivotal Cloud Foundry, OpenShift, Kubernetes
- DevOps tools: Jenkins, GitLab CI/CD
- Configuration management: Ansible, Chef, Puppet
- Containerization: Docker, Podman, and Helm
- Monitoring and logging: Prometheus, Grafana, ELK Stack, Splunk, Dynatrace, Datadog, AppDynamics, Instana
- Scripting and automation: Bash, Python
- Version Control: Git
- Development practices and methodologies: Agile/Scrum, ITIL, SRE best practices, change management, incident and problem management, root cause analysis (RCA), automated remediation
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Accomplishments
- Reduced downtime incidents by 45% across 3 consecutive quarters.
- Automated 50+ manual workflows, saving ~400 man-hours annually.
- Recognized with “Cloud Excellence Award” for PCF to AWS migration.
Timeline
Technical Lead and SRE
Discover Financial Services
08.2023 - Current
Senior DevOps Engineer
Synchrony Financial
01.2023 - 07.2023
Junior DevOps Engineer
Synchrony Financial
11.2021 - 12.2022
Cloud Support Engineer
HSBC
01.2021 - 10.2021
Bachelor of Engineering - Information Technology
University of Mumbai
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