A Postgraduate in Marketing Management with over 21 years of experience in Retail Banking Operations, Client Relationship Management and Team Management in Banking/ Financial Services with skills in leading personnel towards the accomplishment of common goals Showcased capabilities in cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business and corporate goals. Conceptualized strategic and operational plans for the branch for drawing a positive image; harmonized the same with the bank’s macro-level plans; aligned resources in line with the branch targets and performance estimates. Improved productivity and drove consistent & efficient delivery of services by streamlining operations, conducting surprise audit checks and identifying & mitigating risks. Strategic Leader & Planner with consistent record of identifying/ exploring new & untapped business opportunities, driving growth and augmenting profitability. Innovative Manager with skills in building and maintaining healthy business relations with high net-worth and corporate clients and ensuring high client satisfaction matrices by achieving delivery & service quality norms. Suggested advisory to clients on capital markets and financial advisory services amongst others including a full range of investment banking services encompassing underwriting, mergers & acquisitions, restructuring, and recapitalization. Consistent performer with successful track record of achieving business milestones year on year with NIL NPA Accounts.
Results-oriented management professional with extensive experience in regional leadership and strategy implementation. Known for driving impactful changes and fostering team collaboration to achieve organizational objectives. Highly adaptable and reliable in dynamic environments, with strong leadership and analytical skills that ensure success.
Strategic Planning