Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Narasimha L

Narasimha L

Sr. Project Success Specialist
Bengaluru,Karnataka

Summary

Skilled in Microsoft 365 services, specializing in troubleshooting and technical analysis for Outlook, Teams, Exchange Online, OneDrive, and SharePoint. Experienced in leading teams, fostering collaboration, and adhering to project management best practices. Committed to delivering exceptional results and upholding high standards of work quality and ethics.

Overview

3
3
years of professional experience
17
17
years of post-secondary education
3
3
Certifications
5
5
Languages

Work History

Senior Project Success Specialist

NewWave Computing
Bengaluru
01.2025 - Current
  • Whole responsibility on delivering the project related to mailbox, drive migration from G-Suite to Microsoft 365 with success criteria.
  • Implementation on security policies based on customer requirements from services like Purview, Intune and Defender for office 365, Endpoint.
  • Providing support for customer to troubleshoot the issue based on the severity/effect to production and resolve within the given SLA for customer satisfaction on service.
  • Pre-sales activity like training and providing workshops on latest incentive provided by Microsoft for workshop (Threat Protection, Data security, Secure Score, Microsoft Co-pilot etc)
  • Knowledge on Microsoft Entra ID (Conditional policies, MFA, RBAC)

Cloud Engineer

G7 CR Technologies
Bengaluru
04.2022 - 01.2025
  • Knowledge on Microsoft 365 licenses and add-on's to provide best recommended SKU's to SMB's and Enterprise Customers.
  • Experienced in Microsoft 365 services in troubleshooting issues related to Outlook (Application/Web), Teams, Exchange Online mail flow (Analyzing Message headers), One drive, SharePoint and Transport/Exchange rules.
  • Knowledge on Purview and its services, including e-discovery, data loss protection/sensitivity labels, Secure Score etc.
  • Knowledge on Defender/ Security portal along with its services like Threat Protection, Email authentication (DKIM/DMARC), Endpoint enrollment with restrictions, and other services.
  • Performed mailbox and Google drive migration projects using Microsoft Native tool and IMAP migrations (Zoho, IONOS, cPanel).
  • Knowledge on Intune was aided by the client implementation requirements for DLP and Intune, which included on-boarding devices.
  • Experienced in providing MSFT workshops.

Education

Bachelor of Science - Computer Applications

Sindhi College
Bengaluru, India
07.2016 - 01.2019

Higher Secondary Education - CEBA

Seshadripuam IND Pre-University College
Bengaluru, India
07.2014 - 07.2016

Secondary Education -

Vidyaniketan High School
Bengaluru, India
04.2001 - 04.2014

Skills

  • Proficient in Microsoft Office 365

  • Experience with Defender for Office 365 and Endpoint

  • Microsoft Intune (MAM - IOS/Android)

  • Mailbox/Drive Migration to M365

  • Proficient in Microsoft Entra ID and Microsoft Purview

  • Proficient in analytical problem resolution

  • Fundamentals of Microsoft Azure

Certification

MS 700

Timeline

MS 700

05-2025

Senior Project Success Specialist

NewWave Computing
01.2025 - Current

AZ-900

10-2024

Cloud Engineer

G7 CR Technologies
04.2022 - 01.2025

Java Full Stack, Kodnest

07-2021

Bachelor of Science - Computer Applications

Sindhi College
07.2016 - 01.2019

Higher Secondary Education - CEBA

Seshadripuam IND Pre-University College
07.2014 - 07.2016

Secondary Education -

Vidyaniketan High School
04.2001 - 04.2014

Similar Profiles

CREATE PROFILE
Narasimha LSr. Project Success Specialist