Narasimha Murthy
Summary
Seeking a good position to utilize my skills and abilities in a challenging environment, which offers professional growth while being resourceful, innovative and flexible, to put my best efforts for the development of organization and personally grow up in career.
Overview
16
16
years of professional experience
1
1
Language
Work History
Zonal Manger
Kido Enterprises Private Limited ( Kreedo Preschool Solutions )
4 2022 - Current
- Executing strategy to meet revenue targets for year through Identification of Gap Areas as per business plan and guide team members
- Establishing and maintaining relationships with clients, Identifying key areas for improvement in sales process Collaborating with Core teams to improve sales processes around culture, discipline, incentive, leads and closure Empowering & engaging team members through effective coaching Ensuring that right team is in place through recruitment, on boarding Extending support to team through negotiating and closing large deals as and when required Leading achievement of high-quality sign- ups at zonal level
- Ensuring that Sales managers aggressively chasing leads are provided with and are adept in prospecting process Assisting team in delivering quality sales pitches and closing deal where required Succeeding in revenue targets Providing regular feedback on support & satisfaction
- Considered and approved policies to support company initiatives and overall performance
- Analyzed and improved performance across zone using sales metrics and performance reports
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
Regional manager
Kido Enterprises Pvt Ltd
08.2019 - 03.2022
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance
- Developed sales strategy based on research of consumer buying trends and market conditions
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
- Supervised staff to optimize brand expansion initiatives and productivity.
Sr.Business Development Manager
Kido Enterprises Pvt Ltd
11.2018 - 08.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Built relationships with customers and community to establish long-term business growth
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
- Provided positive first impressions to welcome existing, new, and potential customers
- Achieved 20 Sign ups per month 1.5 CR of Target.
CENTER MANAGER
Byju's Classes ( Think & Learn Pvt.Ltd )
01.2015 - 09.2018
- Coordinating with teachers and center coordinators to develop lesson plans and materials
- Coordinate various faculty searches and maintain faculty search database
- Assist in screening and selecting faculty applications
- Providing support and guidance to academic trainees (junior faculties)
- Assist in managing schedule, student payroll, rooms and instructional supplies for workshops and other study programs
- Develop and manage comprehensive academic support program
- Provide guidance to students on academic goals and educational issues
- Prepare and maintain student records according to administrative regulations
- Work with parents, teachers and counselors to address students' behavioral, academic, and other problems
- Coordinate with teachers and center coordinators to develop lesson plans and materials
- Preparing Monthly PTM in College
- Directing the performance evaluations of marketing staff and oversee their daily activities.
Sr.Area Coordinator - INSTITUTIONAL RELATIONS
Aakash Educational Services Pvt Ltd.
07.2013 - 01.2015
- Identifying, developing, and evaluating marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
- Responsible for operations processes / formalities at the center
- Interacting with parents and students about query and complaints
- Counseling students for competitive coaching classes
- Developing and maintaining a database of all contacts
- Preparing Data base by conducting Seminar and test in schools
- Home visits, Home demo, School visits Assigning Daily work for Promoters, Tele callers, Pro's
- Negotiating with the corporate, School & colleges for business development and brand building
- Conduct meeting with clients place.
BUSINESS DEVELOPMENT EXECUTIVE
White Flamingoes Business Solutions Pvt Ltd
12.2012 - 06.2013
- Responsible for developing and maintaining commercially productive relationships with both new and old clients
- Also in charge of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability
- Generating new business both in face to face meetings and over the phone
- Writing up concise, value-based sales proposals
- Replying to all customer enquiries in a timely and accurate manner
- Writing up sales reports, activity reports and revenue forecasts
- Completing all documentation and administrative records, fully and accurately
- Developing and maintaining a database of all contacts.
SENIOR QUALITY ANALYST
Vertex Customer Solutions (Ind) Pvt Ltd
05.2011 - 12.2012
- KEY SKILLS AND COMPETENCIES Business development attributes Possessing the commercial flair needed to understand diverse market and identify potential opportunities and new clients
- Ensuring that projects are financially viable
- Ability to react quickly to emergency situation or new customer requirements
- Identifying the specific needs of customers, and then creating bespoke solutions for them
- Writing accurate reports through the detailed analysis of data
- Sharing knowledge and expertise in a highly professional manner
- Can quickly collate and prioritize data from different sources.
QUALITY ANALYST
Kochar InfoTech Pvt Ltd
07.2008 - 04.2011
- Conduct meeting with clients
- Managing 2 Process complete Quality Performance (Inbound)
- Handling 4 member Quality team & their performances
- Presenting MBR on Monthly Basis
- Different projects conducted to improve Quality/AHT/Repeat/ Handled Training batches and New Hired Batches performance
- Presenting the Root Cause Analysis to the internal team
- Analysis on process improvement
- Taking action plans towards process improvement
- Conducting weekly reviews
- Liaising with the service desk quality manager and team members to establish future and existing service priorities.
Education
Bachelor's of Commerce - Financial Accounting
Sarvodaya Collage ( Bangalore University )
Bangalore 04.2001 -
Skills
Good Team Managing Skills Self motivated and hardworking, Voluntary accept additional responsibility and execute Exhaustive thirst for learning new things and fast learning ability Implementing innovative plan to improve performance
Operational management
Sales and marketing strategies
Business development and planning
Personal Information
- Hobbies: Traveling, Listening Music
- Father's Name: Krishnappa.K
- Date of Birth: 01/13/1984
- Marital Status: Married
Workexperience
A creative and innovative thinker who craves a challenge and who is not afraid to work outside my comfort zone. I am a motivated team player who consistently aims to push revenue expectations and exceed goals. I possess very good communication skills and is someone who can build up rapport easily, open up clients, find out exactly what they need, and then present them with a wide range of services and solutions. Pragmatic and results orientated, with a focus on bottom line results, I have a track record of achieving and exceeding the standards of performance set out for any sales projects. I want to develop my career in a fast moving environment, and I am currently looking for a suitable position with a company that values passion, positivity, integrity and hard work.
Disclaimer
I assure that all the above details are true to the best of my knowledge and belief.
Timeline
Regional manager
Kido Enterprises Pvt Ltd
08.2019 - 03.2022
Sr.Business Development Manager
Kido Enterprises Pvt Ltd
11.2018 - 08.2019
CENTER MANAGER
Byju's Classes ( Think & Learn Pvt.Ltd )
01.2015 - 09.2018
Sr.Area Coordinator - INSTITUTIONAL RELATIONS
Aakash Educational Services Pvt Ltd.
07.2013 - 01.2015
BUSINESS DEVELOPMENT EXECUTIVE
White Flamingoes Business Solutions Pvt Ltd
12.2012 - 06.2013
SENIOR QUALITY ANALYST
Vertex Customer Solutions (Ind) Pvt Ltd
05.2011 - 12.2012
QUALITY ANALYST
Kochar InfoTech Pvt Ltd
07.2008 - 04.2011
Bachelor's of Commerce - Financial Accounting
Sarvodaya Collage ( Bangalore University )
04.2001 -
Zonal Manger
Kido Enterprises Private Limited ( Kreedo Preschool Solutions )
4 2022 - Current
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