Hi, I’m
NARASIMHA RAO N
HR & Learning & Development Professional
Bangalore
Summary
With over two decades of experience as a sales training specialist, I consistently demonstrate seasoned proficiency. Throughout my career, I have made significant impact in diverse industries such as banking, life insurance, hospitality management, pet food, and education. Thriving in fast-paced and evolving environments, I excel at maintaining meticulous system controls and adhering to best practices. As a strategic thinker, I effectively foster relationships across all organizational levels while consistently achieving results. I am an integral strategic partner to senior management, driving corporate growth through innovative people programs. My exceptional interpersonal skills enable me to effectively communicate, influence, and motivate diverse stakeholders towards tangible business outcomes.
Overview
21
years of professional experience
2025
years of post-secondary education
5
Languages
Work History
Axis Bank pvt. ltd.
Senior Manager - Learning & Development
05.2022 - Current
Job overview
- Recruit trainers and catering to training requirements of Axis Virtual centre Bangalore
- Prepare & Execute Training Calendars for CCA,CVM,IPG verticals
- Identify training needs for, Telesales, Quality teams
- Coach the new trainers & enable them to cater to the requirements of AVC
- Design and conduct workshops / Training sessions for leaders to enhance their leadership effectiveness
- Deliver training sessions for Team leaders and unit heads on interviewing & Leadership skills
- Organising NHT (New Hire Training) for all the new employees - on HR, Product & Process
- Self-development - in alignment to the job requirement
PY Ventures Pvt Ltd
HR & Learning & Development Head
03.2021 - 04.2022
Job overview
- Lead entire gamut of HR & Training functions entailing Induction, Performance mgt, Employee Engagement, Reward & Recognition, Attrition Management, Employee Separation and Employee Grievance
- Administered company-wide Payroll, compensation, and other benefit plans
- Participate as an integral member of the business unit management team, partner with the Business Leaders and their team and provide insights to the business to help inform strategic decisions
- Worked with team members of 1 to 1 and in small groups to enhance performance and employee satisfaction
- Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement
- Enabling Business Development Executives - on Sales Pitch to the Pet Parents Over telephone - Objection Handling & Converting them to Subscribers for us
- Content Development for the Product & Processes to enable sales
- Employee Inductions for all the New Joiners - Product & Process
- Regular Refresher sessions on updates & developments of Product, Process & Soft skills
- Coaching & Counselling the Employees for their success & Career growth
OYO HOTELS & HOMES PVT LTD
Hub Trainer AP & Telangana
04.2019 - 03.2021
Job overview
- Led new talent acquisition and recruitment processes for full-time hires in L&D Team
- Sales Training - Enabling Business Development Executives - on Sales Pitch to the Hotel partners Over telephone - Fixing appointments and meeting them Face to Face - Objection Handling & Onboarding properties in OYO Platform
- Employee Inductions for all the New Joiners - Product & Process
- Regular Refresher sessions on updates & developments of Product, Process & Soft skills
- Operations Training - Tele calling executives - Handling Inbound calls of customers - Customer Support - Query resolution
- Conduct Training Need Analysis on a periodic basis to identify learner needs
- Identify learning gaps in the sales function and bridge them
- Design and deliver learning intervention to increase sales team productivity
- Ensure effective knowledge management in through 100% completion of employee assessment and refresher trainings
RELIANCE NIPPON LIFE INSURANCE
Territory Manager
01.2018 - 04.2019
Job overview
- Recruit, Train and Develop Independent Sales managers by demonstration & observation calls
- Tele caller training for Fixing appointments - For recruitment & Business
- Meeting monthly and day to day targets on Premium, Login, Recruitment & other parameters through team on regular basis
- To plan/review/monitor performance of the team of ARDMs/CDA and advisors
- Handling Overall assigned branch operations and collections and customer service teams
- Facilitating monthly advisor Connect meetings to drive the business objectives of the branch, by achieving contests and club memberships
KOTAK MAHINDRA OLD MUTUAL LIFE INSURANCE
Area Manager
01.2015 - 01.2018
Job overview
- Hiring & Leading Agency sales trainers of South zone
- Facilitating monthly advisor Konnect meetings to drive the business objectives of the zone
- Planning, executing, and managing employee inductions and employee developmental programs
- Responsible for new Product & Process Launches for sales team and advisors
- Planning and conducting trainer development programs at regular intervals
- Content development to various training modules at regular intervals
BHARTI AXA LIFE INSURANCE
Area Manager - Distribution Training
08.2007 - 05.2014
Job overview
- Hiring & Leading Direct Distribution sales trainers of South & West zones
- Responsible for smooth flow of training operations across regions, by conducting TNA at regular intervals
- Planning, executing and managing employee inductions and employee developmental programs
- Responsible for new Product & Process Launches for sales team at all levels in our region
- Ensuring that all my team members adhere to the compliance requirements of the company
- Planning and conducting trainer development programs at regular intervals
- Branch Training manager for Rajahmundry branch - Trained many Advisors on fixing appointments over telephone and achieved success
HDFC STANDARD LIFE INSURANCE COMPANY LTD
Branch Training Officer
10.2006 - 08.2007
Job overview
- Company Overview: In the rolls of Turning point & Training Assessment
- Planning, executing, and managing the 100 hours of regulated training (IRDA) & Employee Inductions
- Balancing between the sales, training, content development and other activities
- Responsible for designing and developing additional incentive schemes, mailers, posters, and other merchandise at branch level to motivate Sales Manager and Insurance Consultants
- Adhere to the required standards of compliance, product launches & its cost effectiveness
- In the rolls of Turning point & Training Assessment
ICFAI National College
Associate Professor/ Placement Coordinator
09.2003 - 10.2006
Job overview
- Handled Quantitative techniques for management, Operations Research
- Liaised with the corporate sector and ascertained campus placements & internships
- Implemented Special Initiatives & drives to ensure entrance tests & admissions
- Balanced between the academics, sales team, placements and other activities
- Organized & implemented several Brand promotion activities, workshops to create strong brand visibility
Education
symbiosis international university
PhD from management
IIM Vizag
Post graduate Certificate from Fin-tech, Block-chain & Risk management
HRCI US
CPTP from Certified Psychometric & test professional
FPSB
Certified Risk analysis, Insurance Planning & Investment Planner
GSKM law college
LLB
University Overview
affiliated to Andhra University
SVKP & Dr. K S RAJU Arts & Science College
MBA from Finance
University Overview
affiliated to Andhra University
Rajiv Gandhi Degree College
Bachelor's from Commerce
Skills
HR & Admin
Timeline
Senior Manager - Learning & Development
Axis Bank pvt. ltd.
05.2022 - Current
HR & Learning & Development Head
PY Ventures Pvt Ltd
03.2021 - 04.2022
Hub Trainer AP & Telangana
OYO HOTELS & HOMES PVT LTD
04.2019 - 03.2021
Territory Manager
RELIANCE NIPPON LIFE INSURANCE
01.2018 - 04.2019
Area Manager
KOTAK MAHINDRA OLD MUTUAL LIFE INSURANCE
01.2015 - 01.2018
Area Manager - Distribution Training
BHARTI AXA LIFE INSURANCE
08.2007 - 05.2014
Branch Training Officer
HDFC STANDARD LIFE INSURANCE COMPANY LTD
10.2006 - 08.2007
Associate Professor/ Placement Coordinator
ICFAI National College
09.2003 - 10.2006
IIM Vizag
Post graduate Certificate from Fin-tech, Block-chain & Risk management
Current
HRCI US
CPTP from Certified Psychometric & test professional
01.2022
FPSB
Certified Risk analysis, Insurance Planning & Investment Planner
01.2016
GSKM law college
LLB
01.2009
SVKP & Dr. K S RAJU Arts & Science College
MBA from Finance
01.2000
Rajiv Gandhi Degree College
Bachelor's from Commerce
01.1998
symbiosis international university
PhD from management
Current
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