Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

NARASIMHA SRINIVAS DPG

Hyderabad

Summary

Experienced Delivery Manager (L&D) with a proven track record, adept at managing end-to-end training deliveries and ensuring client satisfaction. Skilled in cloud computing, server management, and hosting web applications on Windows IIS. Demonstrated expertise in coordinating logistics, vendor management, and fostering team collaboration. Former Sr. System Administrator at NIIT Ltd with extensive experience in maintaining VMs, storages, and Azure services. Strong background in disaster recovery planning and network operations. Committed to continuous professional development and aligning training initiatives with industry trends.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior System Engineer

TSQ Systems
Hyderabad
05.2021 - Current
  • Developed, tested and implemented new system architectures to improve performance.
  • Identified areas of improvement in existing systems and provided solutions to resolve issues.
  • Monitored system performance and maintained uptime for critical applications.
  • Diagnosed technical problems related to hardware, software, networking or other components.
  • Conducted regular maintenance activities on servers, storage systems and networks.
  • Provided technical support to users with escalated requests or complex issues.
  • Configured network devices such as routers, switches, hubs and wireless access points.
  • Ensured compliance with industry standards for security best practices across the IT infrastructure.
  • Evaluated new technologies for potential use within the organization's IT architecture.
  • Deployed patches and updates to maintain stability of operating systems on servers.
  • Configured, monitored and maintained Azure Storage Accounts, Virtual Networks, App Services, Web Apps and VMs.
  • Managed Azure IaaS and PaaS resources such as SQL Database, Service Bus Queues, Event Hubs and Automation Accounts.
  • Performed security assessments on existing Azure deployments and identified potential risks or vulnerabilities.
  • Implemented backup solutions for cloud-based systems using Azure Backup service.
  • Provided technical guidance to project teams on best practices for deploying applications to Microsoft Azure platform.
  • Created custom roles in Azure Active Directory for access control management of users and groups across multiple subscriptions.
  • Designed high availability solutions by leveraging Load Balancers, Availability Sets and Traffic Manager profiles in Azure environment.
  • Monitored performance metrics of various services running on Microsoft Azure platform using tools such as Application Insights and Log Analytics.
  • Configured Network Security Groups rules for secure communication between virtual networks in different regions.
  • Migrated legacy workloads from on-premise data centers to public cloud platforms like Microsoft Azure.
  • Collaborated with other teams to troubleshoot complex issues related to application deployment and configuration of services in MS Azure platform.
  • Implemented Azure Storage solutions, including Blob, File, Queue, and Table storage, for diverse application needs.
  • Conducted Azure cost management and optimization exercises, reducing monthly cloud expenditure.
  • Migrated on-premises applications and data to Azure, ensuring seamless transition and minimal downtime.
  • Provided technical guidance and support to team members on Azure-related projects and initiatives.
  • Optimized Azure resource utilization by implementing monitoring tools, resulting in cost reduction without compromising on performance.

Delivery Manager, (L&D)

Stripedata
Hyderabad
10.2021 - 04.2022
  • Looked after end to end smooth training deliveries as per client need
  • Understand the client training requirement & ensure smooth delivery by picking relevant trainer profiles
  • Streamlined scheduling and logistical arrangements for all training events, maximising attendance and minimising disruption to business operations
  • Applied my technical skill set & helped organization to maintain their servers in secured manner
  • Tailored communication strategies to effectively disseminate training information across diverse workforce demographics
  • Monitored and evaluated the effectiveness of training interventions, making data-driven adjustments to maximise outcomes
  • Developed and maintained strong relationships with external training providers, securing high-value resources for employee development
  • Facilitated engaging workshops and seminars for employees at all levels, promoting continuous professional development
  • Collaborated closely with department heads to forecast future training needs, ensuring alignment with evolving industry trends
  • Led a team of training specialists, fostering a collaborative environment to enhance programme development and delivery
  • Established robust mentoring and coaching systems, supporting individual growth and building leadership capabilities within teams
  • Vendor management for all technical labs & resources
  • Support in creating & executing labs for technical trainings.

Sr. System Administrator

NIIT Ltd
Gurgaon
12.2015 - 09.2021
  • Maintained and built VMs, Storages, Load Balancers, Firewalls, Azure Analytics, Application Gateways, Virtual Network Gateways, Databases, Vaults Services, Azure Functions, Automations, DR Plans, Backups, Migrations etc
  • Hosting web Applications over windows servers & maintained their uptime
  • Worked with developers to integrate resources within projects using Azure
  • Created, updated and maintained Azure security standards and best practices across Azure domain
  • Completed reports detailing network and systems performance and downtime issues
  • Created patches and solutions to fix bugs in existing applications
  • Resolved issues and escalated problems with knowledgeable support and quality service
  • Adopted cost-effective, useful solutions to implement into current systems
  • Maintained flexible schedule and responded to after-hours and weekend emergencies
  • Supported day-to-day operations, monitoring and resolving client/server and storage issues
  • Contributed to development, administration and testing of disaster recovery plans
  • Configured and tested Windows Server operating systems with roles features
  • Coordinated deployments of new software, feature updates and fixes with development team
  • Collaborated with team members to achieve target results.

Regional Coordinator Systems & Integrations

NIIT Ltd
Hyderabad
01.2014 - 12.2015
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Used coordination and planning skills to achieve results according to schedule
  • Worked flexible hours across night, weekend and holiday shifts
  • Assisted IT staff on troubleshooting issues and closing calls
  • Installed, configured and supported local area network (LAN), Internet, Assessment Applications, Labs, windows upgradations, Server configurations with guide lines, etc
  • Monitored system performance and responded to alerts
  • Maintained applications to keep software current with necessary software updates and upgrades
  • Maintained network hardware and software and monitored network to support network availability to end users.

IT Team Member

NIIT Ltd
Hyderabad
09.2012 - 01.2014
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Provided Tier 1 IT support to non-technical internal users through desk side support services
  • Provided basic end-user troubleshooting and desktop support
  • Maintained servers and systems to keep networks fully operational during peak periods.

Education

Diploma in Software Engineering -

NIIT
Hyderabad
01-2012

Intermediate (12th Standard) -

Sri Chaitanya Junior College
Vijayawada, Andhra Pradesh
01-2006

SSC -

Sri Kakatiya High School
Vijayawada, Andhra Pradesh
01-2004

Skills

  • Cloud Computing - Azure
  • Server Management
  • Hosting Web Applications Windows IIS
  • Network Development / Operations
  • Disaster Recovery Planning
  • Teambuilding
  • Client Relationships
  • Self-Motivated
  • Coordination
  • Communication skills
  • Team direction
  • MS Office
  • Participant coordination
  • Training coordination
  • External trainer sourcing

Certification

  • Azure Az-900 Certified (I348-6380)

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2

Timeline

Delivery Manager, (L&D)

Stripedata
10.2021 - 04.2022

Senior System Engineer

TSQ Systems
05.2021 - Current

Sr. System Administrator

NIIT Ltd
12.2015 - 09.2021

Regional Coordinator Systems & Integrations

NIIT Ltd
01.2014 - 12.2015

IT Team Member

NIIT Ltd
09.2012 - 01.2014

Diploma in Software Engineering -

NIIT

Intermediate (12th Standard) -

Sri Chaitanya Junior College

SSC -

Sri Kakatiya High School

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NARASIMHA SRINIVAS DPG