NARASIMMAN N
TIRUCHIRAPPALLI
Summary
Gifted Development Manager with proven success in identifying growth opportunities and developing presence in new markets. Proficiency in product placement, change management, sales team building, and new product launches. Dedicated to developing excellent partnerships to drive bottom-line sales initiatives. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Talented Development Manager with natural gift for driving product innovation and expanding product offering. Collaborates with team of over to maximize growth and profitability. Talented at developing functional and business requirements for various products.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Development Manager
SBI LIFE INSURANCE COMPANY LTD
Tiruchirappalli
03.2022 - 11.2022
- Created detailed documentation outlining system design specifications, database models, user interfaces, test plans and other related documents.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Developed roles, responsibilities and processes between My team and client's data management organization.
- Used change methodologies to increase sales and led projects for increased productivity.
- Resolved customer complaints regarding sales and service.
- Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Coached, developed and motivated team to achieve revenue goals.
Customer Care Executive
shriram life insurance Company Ltd
Tiruchirappali
06.2018 - 02.2022
- Answered approximately 100 calls per day for [Life Insurance].
- Resolved Newly and Renewal Policies issues for [Life Insurance] customers.
- Followed up on emailed or web-submitted customer inquiries within standard response times.
- Converted incoming calls into booked service for New Business.
- Reviewed completed work to verify consistency, quality and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed day-to-day duties accurately and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Master of Arts - M.COM(CA)
Vivekandha College of Arts & Science For Women
Tiruchengode, Namakkal DT.05-2015
Bachelor of Arts - B.COM. (CA)
Vivekanandha College of Arts & Science For Women.
Tirucengode, Namakkal DT.05-2013
High School Diploma -
Kalaimagal Girls Higher Secondary School.
Erode. Tamilnadu.03-2010
High School Diploma -
Kalaimagal Girls Higher Secondary School.
Erode, Tamilnadu.03-2008
Skills
- Technical Knowledge
- Team Development Strategies
- Training Material Development
- Performance Monitoring
- New Employee Training
- Staff Training
- Product Development Skills
Affiliations
· Good inter personal skills
· Vast knowledge of accounting & problem-solving skills
· Good analytical skills and positive attitude.
Languages
Tamil
First Language
English
Elementary (A2)
A2
Accomplishments
§ Presented a paper on “Finance” in international level seminar
§ Participated in a State level workshop on “Statistical Package for the Social Sciences”.
Certification
- A study on customer opinion towards department store - conducted in Erode District.
PERSONAL DETAILS
Husband’s Name
Mr. N. Narasimman
Date of Birth / Age
22.11.1990 – 31 Years
Sex: Female
Address for Communication
12, Annam Avenue
Near EB Sub Station
Moolathoppu, Srirangam
Tiruchirapalli - 620006
Timeline
Development Manager
SBI LIFE INSURANCE COMPANY LTD
03.2022 - 11.2022
Customer Care Executive
shriram life insurance Company Ltd
06.2018 - 02.2022
Master of Arts - M.COM(CA)
Vivekandha College of Arts & Science For Women
Bachelor of Arts - B.COM. (CA)
Vivekanandha College of Arts & Science For Women.
High School Diploma -
Kalaimagal Girls Higher Secondary School.
High School Diploma -
Kalaimagal Girls Higher Secondary School.
- A study on customer opinion towards department store - conducted in Erode District.
Similar Profiles
Priyanka SinghPriyanka Singh
Business Development Manager at SBI Life Insurance CompanyBusiness Development Manager at SBI Life Insurance Company
SRINIVAS AKELLASRINIVAS AKELLA
DEPUTY REGIONAL MANAGER ( BANCASSURANCE ) at SBI LIFE INSURANCE COMPANY LIMITEDDEPUTY REGIONAL MANAGER ( BANCASSURANCE ) at SBI LIFE INSURANCE COMPANY LIMITED
Ajay VernekarAjay Vernekar
Chief Information Officer at SBI Life Insurance CompanyChief Information Officer at SBI Life Insurance Company