Narayan Kumar

• As a scrum master facilitating various scrum ceremonies such as Backlog refinement meetings, sprint planning meetings, Daily Scrum, Sprint review meeting and retrospective meeting and solved various impediments during the sprint cycle efficiently.
• Tracking and reporting on scrum team velocity while managing sprint capacity.
• Conducting regular meeting with the developers, QA tester and Database administrator during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand Extensively using JIRA for defect tracking, managing the project and controlling the gaps.
• Assist the product owner with the prioritization of backlog, grooming via emergent requirement felicitation while supporting the overall organization goals
• Structuring and facilitating daily standup's, Review, Retrospective, Sprint planning and Demo sessions
• Handling kick-off calls with clients for new engagements, requirement gathering and analysis, providing statement of agreed work, resource allocation/capacity management, facilitate the definition of project scope (negotiate when required), goals and deliverables; sharing work procedures to ensure smooth workflow throughout the project.
• Responsible for interactions with clients and Excellency in client relationships throughout the Life Cycle of a Project
• Metrics: Burn Down Chart, Defect Leakage Gannet Chart, Release tracker, Release Burn down chart etc.

• Schedule, organize, and facilitate Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
• Coaching team members to adopt self-management, helping them understand their roles within the agile framework.
• Working proactively to prevent potential issues and create an environment where the team can focus on delivering value.

• Using metrics like velocity and burn-down charts to help the team improve over time.

• Acting as a bridge between the team and stakeholders, ensuring clear, consistent communication about project progress.

• Providing transparency by managing and updating Agile tools like JIRA, where tasks, progress, and status are visible to all.
• Assisting the Product Owner in managing and refining the Product Backlog, ensuring it is well-organized, prioritized, and visible.
• Helping with product goals, scope, and acceptance criteria, enabling the team to understand requirements, and deliver the right value.
• Facilitating conflict resolution, and supporting a positive environment where team members feel empowered to communicate openly.

• Facilitating story point estimation sessions, ensuring active participation from all developers and testers for accurate and effective estimations.

• Sharing insights and reports with stakeholders to align project expectations and timelines.

• Business & Requirement Analysis – Gather, analyze, and document business requirements (BRD, FRD, User Stories) while identifying process gaps and improvement areas.
• Stakeholder Management & Communication – Act as a liaison between business and IT teams, conducting JAD sessions, stakeholder meetings, and providing status updates.
• Agile/Scrum & SAFe Involvement – Collaborate with Product Owners and Scrum Teams for backlog grooming, sprint planning, and PI planning in SAFe environments.
• Process Mapping & Documentation – Develop process flow diagrams, BPMN models, wireframes, and ensure compliance with business and regulatory standards.
• Data Analysis & Reporting – Utilize SQL, Excel, Power BI, or Tableau for data-driven decision-making, KPI tracking, and business trend analysis.
• Solution Evaluation & Testing – Support UAT, defect tracking, and validation of system enhancements to align with business goals.
• Compliance & Risk Management – Ensure adherence to industry regulations like HIPAA (Healthcare), PCI-DSS, and SOX (BFSI) for risk mitigation.
• Training & Support – Conduct training sessions, create SOPs, and assist end-users with post-go-live support.