NARAYAN KUSHWAHA
Gurgaon
Summary
I have a Strong passion for financial concepts and processes. Proven ability to effectively manage sales and operations while thriving under pressure. Exceptional advisory skills empower clients to achieve their goals. Committed to delivering high-quality customer service and professionally resolving issues to enhance client satisfaction and drive business growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
M1Xchange
Gurugram Haryana
04.2024 - Current
- Facilitated seamless onboarding for corporate clients, ensuring smooth integration processes.
- Streamlined onboarding for public sector units to enhance operational efficiency.
- Managed buyer and vendor onboarding to establish strong partnerships.
- Built and maintained robust client relationships to improve satisfaction and retention.
- Oversaw ticketing portal to ensure prompt resolution of client inquiries.
- Utilized Excel for effective data management and analysis, supporting decision-making.
- Organized and maintained essential documentation for compliance and operational efficiency.
- Supported relationship managers in delivering exceptional client service.
Associate
WE EMBRACE TRUST (INDIA)
Gorakhpur
09.2022 - 11.2023
- Executed dynamic online marketing strategies to enhance lead generation and product promotions.
- Developed sales initiatives that increased customer engagement and delivered measurable outcomes.
- Created data-driven strategies focused on maximizing marketing effectiveness and performance metrics.
Sole Proprietor
M/S NARAYAN TRADING & COMPANY
Gorakhpur
04.2021 - 07.2022
- Manage daily operational activities of the business, focusing on inventory control, logistics organization, and seamless service execution.
Education
B.COM - Business Administration And Management
Deen Dayal Upadhyaya (DDU) Gorakhpur
Gorakhpur, U.P 27300104-2023
Skills
- Client onboarding and regulatory compliance
- Drafting and reviewing documents
- Ticketing portal management
- Microsoft Excel and Salesforce
- Customer relationship management (CRM)
- B2C sales, B2C
- Adaptability and teamwork
- Teamwork
Accomplishments
. PT. Deen Dayal Upadhyaya Janm Samaroh Smriti State Quiz Competition
. District quiz competition
Certification
- Microsoft Excel 2013 Certification
- Sales funnel via Great Learning
- Investor certificate via SEBI (India)
- ADCA via the IIBM school
- Online dispute resolution (ODR) via NISM
- Instagram marketing via IIDE, the digital school
Affiliations
- climate, cleaning, swachhta champion
Timeline
Assistant Manager
M1Xchange
04.2024 - Current
Associate
WE EMBRACE TRUST (INDIA)
09.2022 - 11.2023
Sole Proprietor
M/S NARAYAN TRADING & COMPANY
04.2021 - 07.2022
B.COM - Business Administration And Management
Deen Dayal Upadhyaya (DDU) Gorakhpur