Summary
Overview
Work History
Education
Skills
Timeline
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Narayan Mamta

Narayan Mamta

Bangalore

Summary

Dynamic and results-driven Sales and Business Development Manager with 9 years of experience in spearheading operations and boosting revenue growth. Adept at client acquisition, contract negotiation, and strategic planning. Proven expertise in building and nurturing client relationships, coupled with exceptional interpersonal communication and team leadership abilities. Recognized for a proactive approach and a strong track record of consistently meeting and exceeding sales and revenue targets. Skilled in market research, sales forecasting, and leveraging CRM and sales automation tools to drive efficiency and effectiveness.

Overview

8
8
years of professional experience

Work History

Sales and Business Development Manager

Nolte India
12.2023 - Current
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
  • Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Implemented systems and procedures to increase sales.
  • Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
  • Coordinated with technical teams to ensure seamless product delivery and after-sales support, leading to increased customer retention rates.
  • Managed accounts to retain existing relationships and grow share of business.
  • Qualified leads by scheduling introductory discovery meetings and calls.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Designed customized solutions for clients based on their specific needs, leading to increased client retention rates and repeat business opportunities.

Assistant Manager

HOMELANE
3 2021 - 11.2023
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new associates in successful sales and performance strategies.
  • Managed accounts to retain existing relationships and grow share of business.
  • Monitored competitors'' activities and adjusted tactics accordingly, ensuring a competitive edge in the market.
  • Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Assisted sales team with completing customer transactions and managing issues.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Implemented performance tracking systems to monitor individual achievements and identify areas for improvement.

Client Relationship Manager

URBANLADDER HOME AND DÉCOR SOLUTION PVT LTD
09.2017 - 06.2020


  • Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
  • Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Streamlined processes for managing client interactions, leading to improved response times and higher levels of satisfaction.
  • Managed a portfolio of key accounts, ensuring timely and accurate delivery of services and products.
  • Built relationships with customers and community to establish long-term business growth.
  • Strengthened client relationships by maintaining regular communication and addressing concerns promptly.

Senior Design Consultant

CELES'TILE: THE HOME & BATH BOUTIQUE
04.2016 - 08.2017
  • Generating leads and successfully achieving sales targets
  • To call on prospective customers, Architects and Interior designers
  • Developing a database and maintain a strong customer relationship
  • Sending quotation to the client once the selection is done
  • Achieving sales target and planning with the team to achieve the target.
  • Expanded clientele base by proactively seeking referrals from satisfied customers.
  • Increased sales by developing and maintaining strong relationships with clients and identifying their design needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Exceeded sales targets consistently through diligent prospecting efforts and effective negotiation skills in closing deals.




Education

MBA - Sales And Marketing Education

Uttaranchal University
12.2026

Bachelor of Arts - English

Manipur University
06.2011

Skills

    Client Acquisition

    Contract Negotiation

    Sales Strategy Development

    Lead Generation

    Time Management

    Team Leadership

    Project Management

    Data Analysis

    Problem-Solving

    Interpersonal Skills

    CRM Proficiency

    Performance Tracking

    Pipeline Management

    Relationship Building

    Continuous Improvement

    Strategic Planning

Timeline

Sales and Business Development Manager

Nolte India
12.2023 - Current

Client Relationship Manager

URBANLADDER HOME AND DÉCOR SOLUTION PVT LTD
09.2017 - 06.2020

Senior Design Consultant

CELES'TILE: THE HOME & BATH BOUTIQUE
04.2016 - 08.2017

Assistant Manager

HOMELANE
3 2021 - 11.2023

MBA - Sales And Marketing Education

Uttaranchal University

Bachelor of Arts - English

Manipur University

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