Sports
Narayan Ranganathan
HR Operations Support
Kozhikode,KL
Summary
Dedicated HR Operations Consultant experienced in employee services and issue resolution. Enhanced workplace satisfaction by effectively communicating and resolving employee concerns related to claims, accommodations, and benefits. Delivered timely support while coordinating solutions and maintaining accurate information, complemented by proficiency in Microsoft Office.
Overview
3
3
Languages
9
9
years of professional experience
Work History
HR OPERATION CONSULTANT
VOXTURE BUSINESS SOLUTIONS
Kozhikode, India
01.2025 - 08.2026
- Support to employees,staff andd managers in resolving workplace-related issues and queries.
- Handled claims,accomadations,and benefits.
- Assisted employees in understanding processes,documentation,benefits and company procedures.
- Used Microsoft outlook,word,and Excel for communication,documentation,tracking and daily operations.
- Developed strong customer service,communication,problem solving and employee support skills.
Marketing Manager
Gateway and Connect West Services
Kozhikode, India
01.2022 - 12.2024
- Delivered top-quality marketing strategy and consultative services with consistently high client satisfaction scores.
- Conducted market research to understand customer needs and preferences.
- Creating marketing plans
- Building and maintaining relationships with customer.
Sales Executive
HDFC Bank Ltd Nadakavu
Kozhikode, India
08.2017 - 09.2021
- Delivered excellent customer service by addressing and resolving queries.
- Conducting sales meetings
- Developing sales strategies
- Building customer relationships
- Reporting sales activities as well as analysing sales data to identify opportunities.
Education
B.COM - FINANCE
Bharathiyar University
Coimbatore, India 04.2001 -
COURSE - DIGITAL MARKETING
GTEC GROUP OF INSTITUIONS
Kozhikode, India 04.2001 -
Diploma - FORIEGN ACCOUNTING
G-TEC GROUP OF INSTITUTIONS
Kozhikode, India 04.2001 -
PLUS TWO
ZAMORINS HIGHER SECONDARY SCHOOL
Kozhikode, India 04.2001 -
SSLC
ZAMORINS HIGHER SECONDARY SCHOOL
Kozhikode, India03-2010
Skills
Employee Query ResolutionLeave of Absence SupportEmployee Claims SupportAccommodation Benefits SupportBenefits AdministrationEmployee Issue ResolutionManager SupportHR Operations Support
Employee Query ResolutionLeave of Absence SupportEmployee Claims SupportAccommodation supportBenefits AdministrationEmployee Issue ResolutionManager SupportHR Operations Support
Employee Relations
Employee Relations
Workplace Conflict ResolutionProblem SolvingùCase Follow-upComplaint ResolutionIssue EscalationInterdepartmental CommunicationHR Policy Implementation
Technical Skills;Microsoft OutlookMicrosoft WordMicrosoft ExcelEmail CommunicationDocumentation & Record KeepingData Entry and Tracking
Soft Skills;Problem SolvingCommunicationActive ListeningTime ManagementTeamworkAttention to DetailConfidentialityMultitasking
Interests
Music
Dance
Books
Films
Art
Timeline
HR OPERATION CONSULTANT
VOXTURE BUSINESS SOLUTIONS
01.2025 - 08.2026
Marketing Manager
Gateway and Connect West Services
01.2022 - 12.2024
Sales Executive
HDFC Bank Ltd Nadakavu
08.2017 - 09.2021
B.COM - FINANCE
Bharathiyar University
04.2001 -
COURSE - DIGITAL MARKETING
GTEC GROUP OF INSTITUIONS
04.2001 -
Diploma - FORIEGN ACCOUNTING
G-TEC GROUP OF INSTITUTIONS
04.2001 -
PLUS TWO
ZAMORINS HIGHER SECONDARY SCHOOL
04.2001 -
SSLC
ZAMORINS HIGHER SECONDARY SCHOOL
Reading,speaking,writing
Fluent in English with strong reading, speaking, and writing skills. Able to communicate clearly with employees, managers, customers, and business teams. Experienced in handling workplace issues, preparing professional emails and documents, and explaining information effectively.