Narayanasamy Velusamy

17+Years of experience in Application Development, Maintenance, Onsite Coordination.

• Dynamic Associate Director at Novartis Pharmaceuticals with a proven track record in strategic leadership and operational efficiency enhancement. Expert in budget management and project management, successfully streamlining processes to reduce costs. Adept at fostering team collaboration and coaching, driving innovation and high-quality outcomes in complex projects.
• Professional leader with extensive experience in driving strategic initiatives and fostering effective team collaboration. Strong background in project management, budget oversight, and stakeholder engagement, ensuring organizational goals are met efficiently. Known for adaptability, reliability, and focus on achieving impactful results. Skilled in leveraging data-driven insights, optimizing processes, and mentoring teams to excel in dynamic environments.
• Seven years of Onsite experience (Jun 2013 – Jun 2014 and Apr 2016 – Mar-2021) involving client interactions, project management and requirement gathering workshops.
• Acted as the Product Line Market or Country Lead, Responsible for product lifecycle in close partnership with the Global Product Line Lead and Business Product Owner.
• Experienced in SDLC, VODC, GRC & AGILE processes including Requirement Analysis, Functional Design, Technical Design, Development, System Testing, Production Deployment and End-User Training.
• Acted as SCRUM MASTER in AGLE process.
• Manages the technical product roadmap for a specific region or country.
• Complete TrackWise Digital, Trackwise installation\configuration knowledge along with latest technologies like VERITAS, Load Balancers, SSL, FTP, SFTP and SMTP.
• Interface service development for TrackWise using utilities & Inbound\Outbound Web Services.
• Expertise in BOOMI, API GW, SAP CPI, DV121, EMS, JAVA, ASP.NET and VB.NET.
• Contributes to the Product Roadmap from ideation to development through adoption and value realization.
• Expertise in Database design and query languages such as SQL server, Oracle, PL/SQL, Stored Procedures, Triggers.
• The Strategic Business Partner for drives and ensures that global and local demand is captured from business and collaborates with other functions to ensure quality services are delivered to stakeholders as per agreed service descriptions.
• Experienced with strategic planning, project management, and stakeholder communication. Utilizes these skills to enhance operational efficiency and drive team success. Track record of effective leadership in high-stakes environments.
• Contributes to the organization's strategy and implements objectives with technology strategy development, solution discovery, service, risk and relationship management.
• Advanced understanding of ITIL processes involving Incident Management (L2), Problem Management (L3), and Change Management (L3) and Release Management methods.
• Thorough Knowledge on ITPDM and associated process and documentations.
• An excellent 2nd and 3rd Line Support Analyst in resolving the Business As-Usual (BAU) issues and meeting the Business expectations with good communication skills.
• Good knowledge in Health care and Life sciences domain with knowledge about the regulatory and compliance standards like GxP (Good Practice).
• Represent the business and customer strategy within the specific country/market/region.
• Excellent analytical, programming, problem solving and debugging skills.
• Committed, hard-working, innovative and can adapt to new technologies. Passionate to update my knowledge and skills though continuous self-learning.
• A proficient problem-solver who envisions business and technical perspectives.
• Results-driven professional with extensive experience in leadership and strategic oversight. Adept at driving organizational success through effective team collaboration and dynamic problem-solving. Recognized for adaptability and keen focus on achieving objectives.

• Best Product Owner Award
• ‘End to End Customer Focus’ recommended and awarded directly by QMS Head.
• Bravo award for Most Valuable Player
• RnR award for Power Programmer
• RnR superior performance award
• “Special Contribution” award under PL / Sr. Executive
• “Most Valuable Support” award
• Mentoring the 3 junior trainees and trained the company technical trainer.
• Handled knowledge sharing sessions on ‘Coding trips for .NET’, ‘SQL Advanced Concepts’ & ‘WCF (Windows Communication Foundation)’.

• Advanced Salesforce Admin.
• Trackwise Digital Platform
• Trackwise Digital Complaints
• Trackwise Digital EQMS
• 433 TS Microsoft SQL Server 2008 Database Development
• 516 TS Accessing Data with Microsoft .NET Framework 4
• RETL Store Management Module
• RETL Basics of Transportation and Logistics
• RETL Basics of CPG Retailing