Naren Nagarajan

As an IT Development Manager,

• Involved in Initiating, planning, developing and controlling execution of Mainframe project deliverables with strong leadership and underlying mainframe technology experience
• Experienced in managing both IT and business key stakeholders to adopt cost effective solutions and ensure successful projects delivery
• Ensured projects & enhancements are delivered successfully within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Facilitated communication among team members to solve complex technical challenges efficiently and effectively
• Created and implemented contingency plans to address potential risks.
• Participated in Mainframe BoW project oversight activities including project status reviews, project change support, and mandatory training.
• Having Excellent usage of standard productivity tools (MS-Office, Teams, Project, etc.) and used ADO and Jira for Project Tracking
• Proficient in Mainframe related technologies like COBOL, CICS, JCL, DB2, IMS DB and other tools of Mainframes
• Having good domain knowledge on US Healthcare and Wholesale Banking (Trade finance) domains
• Led and managed staff of 10 team members engaged in managing in delivery of Mainframe projects
• Delivered reliable solutions by overseeing Mainframe software design, development, testing, implementation, and support phases of IT projects
• Managed cross-functional teams to ensure efficient allocation of resources and successful project completion
• Highly experienced in managing IBM Mainframe Modernization or Interface engagement projects involving API Enablement/Microservices.
• Involved in managing of post production Go-Live issues to ensure that incidents and problems are addressed efficiently with complete impact analysis and tracked from time raised to resolution

As a System Analyst,

• Involved in developing and supporting IMEX – Trade Finance(Mainframe) Application
• Involved in Mainframe Application development from the design to Production rollout across 44 markets
• Involved in developing a new interface to push data where the customer data will be updated in mainframe application db and flow through the entire downstream systems
• Involved in creation and Implementation of new Web services to pass data from Mainframe to open systems developed in Java through web services calls
• Collaborated with cross-functional teams to develop system solutions tailored to business needs.
• Provided technical support for end-users, resolving issues promptly and effectively.
• Investigated system issues and implemented resolutions to reduce downtime.
• Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
• Streamlined workflow processes by automating manual tasks, increasing team productivity
• Spearheaded data migration projects, ensuring seamless transfer of information between systems.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems

• Involved in Application development and enhancements of Mainframe Trade Finance projects
• Actively participated in Product rollouts and support across 44 markets
• Provided technical support using knowledge of complex technology to solve problems and support new projects.
• Optimized application performance through rigorous testing and debugging, ensuring a seamless user experience
• Consistently met or exceeded client expectations by delivering high-quality software products on time and within budget constraints
• Developed custom software solutions tailored to client requirements, leading to increased customer satisfaction and repeat business
• Maintained up-to-date knowledge on industry trends and best practices, enabling effective consultation on cutting-edge technologies
• Actively contributed to the development of internal tools and resources, streamlining workflows and enhancing team capabilities
• Mentored newer team members by sharing extensive technical expertise, contributing to a supportive work environment that encouraged growth and learning
• Contributed to the successful completion of high-profile projects for top clients by providing expert software consultancy services
• Played a critical role in resolving complex technical challenges under tight deadlines, earning recognition for dedication and problem-solving abilities
• Debugged and modified 50+ software components
• Tested server code to validate code changes.
• Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.

As a Technical Lead,

• Involved in allocating the work to juniors and make sure that it is done
• Key member in providing L3 Application support and production support
• Involved in the bug fixing of production fixes and involved in support during Emergency deployment fixes
• Handled key enhancements independently from stage of Analysis, to testing and implementation
• Responsible for maintaining the Quality standards in all the development and enhancement activities performed, from the stage of Analysis, preparing Design document till testing
• Worked varied hours to meet seasonal and business needs.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

• Developed scalable Mainframe applications using waterfall methodologies for timely project delivery
• Optimized code performance for improved user experience and system efficiency
• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards
• Maintained existing software systems by identifying and correcting software defects.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members
• Delivered unit-tested systems within customer-prescribed timeframes.
• Having good domain knowledge on US Healthcare domain
• Explaining requirements to team by conducting brainstorming sessions
• Involved in preparation of Task Tracker and also allocating tasks to people
• Ensuring through Review of Deliverables and Coordinating with Onsite folks
• Responsible for E2E delivery of projects within regulated timeframes
• Tests complex application programs using internal testing standards to ensure that application meets all business and system requirements
• Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality
• Led architecture discussions, driving innovation in software design and implementation strategies