Narender Sirimalla
SAP Program Manager
Bangalore
Summary
I aspire to lead engagement(s) using my experience in SAP Basis Technical, Project Management, Offshore Service Delivery to manage, deliver SAP + IT Infrastructure Services & Solutions to Customers for their complex technical environments.
SAP Basis Techno-Delivery professional with an experience of 19+ Years of which ~16.5 Years in SAP Basis Infrastructure Consulting and Offshore Service Delivery Management & Program Management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
SAP Program Manager
DXC Technology
Bangalore, KA
06.2021 - 02.2023
- Project: SKF Upgrades
- Client: SKF,
- Duration: 20 months (June 2021 - Feb 2023), Team Size: 6 Direct, Role: SAP Program Manager, Application Area: SAP ECC 6.0, EhP 8, SAP HANA, SAP Solution Manager 7.1, HP-Unix, Linux(SUSE),Windows, ESX,3PAR, Microsoft Azure, SAP Data Archiving, Act as escalation point, coach and guide SAP Project Managers ensuring service improvements that lessons learned are captured & implemented across Projects, And also worked with the Project Managers to ensure optimal coordination amongst the different parties (SAP Basis Lead, Architect, SAP Functional Consultants, Legacy, SKF stakeholders, etc.)
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
Service Delivery Manager
DXC Technology
03.2019 - 05.2021
- Project: BanTI Project & DXC Nestle SAP HANA Services Support, Client(s): Airbus Group & Nestle SA, Duration: 26 months (Mar 2019 - May 2021), Team Size: 40+, Role: Service Delivery Manager & SAP Platforms Manager, Application Area: SAP ECC 6.0, EhP 8, SAP HANA, SAP Solution Manager 7.1, HP-Unix, Linux(SUSE),Windows, ESX,3PAR, Tools: CITA, HP Service Manager 9, ESL, Service NOW, As an Service Delivery Manager, responsible for SAP technical delivery & Managing End to End SAP Support, Platform (UNIX, Linux, and Windows) Infrastructure support from India for Airbus Group & Nestle SA
Client Capability Lead
Hewlett Packard Enterprise
08.2016 - 03.2019
- Project: BanTI Project, Client(s): Airbus Group, Duration: 31 months (Aug 2016 - Mar 2019), Team Size: 40+, Role: Client Capability Lead, Application Area: SAP ECC 6.0, EhP 8, SAP HANA, SAP Solution Manager 7.1, HP-Unix, Linux(SUSE),Windows, ESX,3PAR, Tools: CITA, HP Service Manager 9, ESL, As a Client Capability Lead, I'm responsible for delivery of End to End SAP Support, Platform (UNIX, Linux, and Windows) and Storage Infrastructure delivery from India for Airbus Group.
Service Line Manager
Atos India
08.2006 - 08.2016
- Project: FR SAP Basis, Clients: GDF Suez, Bluestar, TIRU, Georgia Pacific, Duration: 32 months (Jan 2014 - Aug 2016), Team Size: 30, Role: Service Delivery Manager, As a Service Line Manager, I'm responsible for end to end Delivery of SAP Basis Technical Operations, Project Management, Contract Management, for multiple Offshore Customers from European region.
Systems Administrator
Apollo Hospitals Group(AIHA)
08.2003 - 07.2006
- As a System Administrator responsible for managing entire environment of Hospital IT desktop and also participated in major transformation of IT infrastructure within Apollo group
Education
PGDM-HB -
Welingkar Institute, Mumbai
Master of Science (IT) - undefined
IASE University
Bachelor of Commerce (B.Com) - undefined
Kakatiya University
Skills
SAP Environments: 40B, 46C, 47E, ECC60, BW 30, BI, CRM, EP, SAP JAVA, SAP HANA
SAP Component: R/3, BI, Content Server, Solution Manager 40, 71, Compliance Calibrator 40(VIRSA), ITS, SAP Fiori, EWM, Enterprise Portal
Middleware/Applications: TREX, Live Cache, Java, WAS 640
Databases: Oracle, DB2, MAXDB 70, HANA
Operating System: HP-UX, AIX, Sun Solaris, Linux, WINDOWS NT/2000, Linux(SUSE), ESXi,3PAR
Tools: USD 55 and 60, Vantive, ServiceDesk Manager 12(CA), Remedy 75, GSMS (Customer Specific), VSS, Service Now(Cristal), HPSM 9, CITA, USD 55 and 60, Vantive, ServiceDesk Manager 12, Remedy 75, GSMS (Customer Specific), VSS, ServiceNow, ESL(HP Product)
Other SAP Tools: IBM Tivoli Identity Manager (ITIM) 46v
Process: CSDM/ASMM, ITIL v3
Certification
PRINCE2 Foundation & Practitioner Certified
Timeline
SAP Program Manager
DXC Technology
06.2021 - 02.2023
Service Delivery Manager
DXC Technology
03.2019 - 05.2021
Client Capability Lead
Hewlett Packard Enterprise
08.2016 - 03.2019
Service Line Manager
Atos India
08.2006 - 08.2016
Systems Administrator
Apollo Hospitals Group(AIHA)
08.2003 - 07.2006
PGDM-HB -
Welingkar Institute, Mumbai
Master of Science (IT) - undefined
IASE University
Bachelor of Commerce (B.Com) - undefined
Kakatiya University