Narender Singh Kalsi
Jamshedpur
Summary
Hospitality professional with extensive experience at JW Marriott Mussoorie Walnut Grove Resort and Spa. Demonstrated leadership and problem-solving abilities that significantly improved guest satisfaction and team performance. Recognized for strong communication skills and emotional intelligence, fostering collaboration and operational excellence among staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Manager
JW Marriott Mussoorie Walnut Grove Resort and Spa
03.2025 - Current
Assistant Front Desk Manager
JW Marriott Mussoorie Walnut Grove Resort and Spa
10.2023 - 02.2025
Front Office Executive
JW Marriott Mussoorie Walnut Grove Resort and Spa
06.2022 - 09.2023
Guest Service Associate
The Westin Hyderabad Mindscape
12.2019 - 01.2022
Education
BBA -
Rabindranath Tagore University
Bhopal07.2025
12th -
National Institute Of Open Schooling
Jharkhand, India01-2021
10th -
National Institute Of Open Schooling
Jharkhand, India01-2019
Skills
- Communication – Clear and effective speaking, writing, and listening
- Teamwork – Ability to work well with others and support group success
- Emotional Intelligence – Being aware of your emotions and handling others' gracefully
- Problem-solving – Finding solutions and thinking critically
- Positive Attitude – Staying optimistic and encouraging others
- Leadership – Taking initiative and inspiring others, even without a formal title
Hobbies and Interests
- Riding a bike
- Car Enthusiast
- Listening to music
Languages
- English, Fluent
- Hindi, Fluent
- Punjabi, Fluent
Personal Information
- Height: 5ft 11
- Weight: 83 Kg
- Father's Name: Mr. Kuldeep Singh Kalsi
- Mother's Name: Mrs. Rajbir Kaur Kalsi
- Date of Birth: 05/17/95
- Marital Status: Unmarried
Accomplishments
Three-time recipient of the 'Spirit to Serve' award (2023–2025), presented by Mr. Anthony Capuano, President and CEO of Marriott International, for exemplary performance and dedication.
Certification
- Certified Department Trainer
- Completed Envision training to focus on goal clarity, strategic thinking, and team empowerment.
References
References available upon request.
Timeline
Front Desk Manager
JW Marriott Mussoorie Walnut Grove Resort and Spa
03.2025 - Current
Assistant Front Desk Manager
JW Marriott Mussoorie Walnut Grove Resort and Spa
10.2023 - 02.2025
Front Office Executive
JW Marriott Mussoorie Walnut Grove Resort and Spa
06.2022 - 09.2023
Guest Service Associate
The Westin Hyderabad Mindscape
12.2019 - 01.2022
BBA -
Rabindranath Tagore University
12th -
National Institute Of Open Schooling
10th -
National Institute Of Open Schooling