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Narendhra Gangula
Hyderabad
Work Preference
Summary
Senior Technical Business Analyst with nearly 16 years of experience in business analysis and product ownership. Led business analysis initiatives for over 10 years, progressing through QA roles from trainee to team lead. Enhanced project outcomes through stakeholder management and agile methodologies, delivering scalable AI solutions while mentoring junior analysts and driving process improvements.
Overview
3
3
Languages
4
4
Certifications
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Senior Technical Business Analyst
AltusGroup
Hyderabad
01.2023 - 08.2026
- Conducted business analysis for enterprise financial and real estate management products, documenting functional requirements for scalable technical solutions.
- Facilitated client interviews and stakeholder workshops to elicit requirements and validate assumptions.
- Prioritized backlogs and refined user stories in product owner role, ensuring alignment with business goals.
- Collaborated with architects, UI/UX designers, DBRE, DevOps, and LiveOps teams to design resilient solutions.
- Collaborated with Data Science teams leveraging CRE‑specific data sources to integrate and model datasets for advanced analytics and forecasting.
- Managed deadlines and decision-making during delivery phases, balancing scope and quality for successful outcomes.
- Delivered product demonstrations to leadership and stakeholders, highlighting functionality and securing buy-in.
- Defined security frameworks, roles, and permissions to enhance governance and compliance across systems.
Associate Manager - Business Analysis
ValueLabs
Hyderabad
07.2016 - 12.2022
- Transitioned from QA into BA, taking ownership of requirement gathering, stakeholder communication, and solution design to enhance project outcomes.
- Led Scrum Master responsibilities for over 3 years, embedding Agile practices and monitoring delivery efficiency.
- Coordinated with leadership and client stakeholders to align business needs with functional and technical outcomes, ensuring project alignment and stakeholder satisfaction.
- Standardized product documentation across multiple features ensuring consistency, ease of implementation, and cross-product alignment.
- Contributed to organizational process maturity by supporting CMMI Level 3 and Level 5 audits, preparing audit evidence, refining documentation, and ensuring compliance with defined standards.
- Mentored junior analysts, fostering professional growth and preparing them for certifications.
- Gained end-to-end exposure to the product lifecycle, from requirement gathering and design through production support and service.
Team Lead QA
ValueLabs
Hyderabad
09.2010 - 06.2016
- Advanced from trainee software engineer to team lead, acquiring expertise in testing methodologies.
- Directed QA teams on multiple enterprise projects, ensuring structured test planning and execution.
- Established quality standards that enhanced release reliability and reduced defect leakage.
- Collaborated with developers and business teams to validate requirements and deliver high-quality products.
- Managed QA across diverse environments, including translations and various installation types for adaptability.
- Oversaw L3 support process to triage, prioritize, and address high-priority issues effectively.
Education
Master of Computer Applications (MCA) -
Kakatiya University
Warangal, India 07.2007 - 05.2010
Bachelor of Science - Mathematics, Physics, Electronics (MPE)
Osmania University
Hyderabad, India 06.2004 - 05.2007
Skills
Business & Leadership
- Business analysis (Jira, Confluence, Miro)
- Requirements gathering (SharePoint, Retrium, M365)
- Stakeholder management (MS Teams, Zoom, Slack, Webex)
- Product management (Aha!, airfocus, Trello)
- User Story mapping (ADO, TFS)
- Process modeling - BPMN (Figma, MS Visio, Lucidchart)
- Agile methodologies (ADO, Retrium, Smartsheet)
- Risk compliance (ServiceNow)
- Coaching & Mentorship
- CRE technology expertise (Salesforce, ARGUS Intelligence Platform, ARGUS Enterprise)
Technical & Tools
- Artificial Intelligence - AI (Databricks, Copilot, Claude Code)
- Machine Learning - ML (NCREIF, Databridge, REIS)
- Data visualization (Power BI, Google Analytics, Datadog)
- SQL & Database analysis (PostgreSQL, SSMS)
- ETL tools (Databricks)
- Cloud platforms (AWS)
- API integration (Postman)
- Enterprise security & governance
Certification
- AWS Certified Cloud Practitioner - Apr 2021
- ARGUS Developer Certified Professional - Nov 2018
- Certified ScrumMaster - Jun 2017
- ISTQB Certified Tester – Foundation Level - May 2013
Accomplishments
- Cost Optimization: Delivered $23K monthly savings and reduced operational overhead by streamlining processes, optimizing environments, and implementing innovative solutions - including Citrix cost optimization, scalability improvements with ECS/Fargate, and DB copy reduction from 2,000 orgs to 160 for efficient testing.
- AI & ML Innovations
Spearheaded solutions, including LLM applications, for valuation, forecasting, and market assumptions, collaborating with Data Science teams using CRE data sources (Reonomy, Databridge, Stratodem, REIS, RCA, NCREIF, Green Street) to enhance accuracy and decision‑making. - AI Credit Pricing Model: Developed an AI-driven credit pricing model by intensively analyzing token usage patterns, delivering a structured pricing framework that improved transparency and supported strategic decision-making.
- Analysis Tool: Built innovative web traffic analysis tool recognized by leadership.
- Audit & Compliance: Supported organizational process maturity by preparing audit evidence and documentation for CMMI Level 3 and Level 5, ensuring compliance and strengthening delivery standards.
- ETL/Excel Automation: Designed a lightweight Excel-based automation framework that executed functionality tests in a fraction of the usual time, enabling rapid validation and quick “Go” decisions for releases.
- Lifecycle Ownership: Demonstrated end-to-end ownership of the product lifecycle, from requirement gathering and design through testing, release, and production service.
- Training & Mentorship: Trained numerous resources in Agile practices, professional certifications, and project-specific expertise, fostering team growth, delivery efficiency, and organizational capability.
- Awards & Recognition: Honored with Best Employee of the Year, Project Champion Award, multiple Start Performer Awards along with several client and leadership appreciations, recognizing consistent excellence, ownership, and impact across projects.
Languages
English
Proficient (C2)
C2
Telugu
Native
Native
Hindi
Upper Intermediate (B2)
B2
Timeline
Senior Technical Business Analyst
AltusGroup
01.2023 - 08.2026
Associate Manager - Business Analysis
ValueLabs
07.2016 - 12.2022
Team Lead QA
ValueLabs
09.2010 - 06.2016
Master of Computer Applications (MCA) -
Kakatiya University
07.2007 - 05.2010
Bachelor of Science - Mathematics, Physics, Electronics (MPE)
Osmania University
06.2004 - 05.2007