Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Narendra A

Narendra A

Bangalore

Summary

Dynamic logistics supervisor with proven expertise at ECom Express, excelling in route optimization and inventory management. Demonstrated leadership in training teams and resolving customer complaints, enhancing satisfaction. Skilled in effective communication and time management, consistently ensuring timely deliveries and operational efficiency.

Overview

11
11
years of professional experience

Work History

Supervisor

ECom Express
Bangalore
01.2025 - Current
  • Supervised daily operations to ensure timely package deliveries.
  • Trained new team members on company procedures and safety protocols.
  • Coordinated logistics to optimize delivery routes and schedules.
  • Monitored inventory levels and reported discrepancies to management.
  • Implemented best practices for handling packages with care and efficiency.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Supervisor

Smartr Logistics
Bangalore
01.2022 - 07.2024
  • Supervised daily operations to ensure timely package deliveries.
  • Coordinated logistics to optimize delivery routes and schedules.
  • Communicated with team members to resolve operational issues promptly.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Delivery Executive

Amazon
Bangalore
05.2019 - 11.2021
  • Delivered packages efficiently within designated timeframes.
  • Maintained accurate records of deliveries and customer interactions.

Delivery Specialist

Aramex
Bangalore
04.2014 - 08.2017
  • Coordinated delivery schedules to ensure timely package dispatch.
  • Managed customer inquiries regarding shipping status and delivery options.
  • Assisted in resolving delivery issues to enhance customer satisfaction.
  • Conducted quality checks on packages before dispatching for accuracy.

Education

SSLC - General Studies

Govt. Juniour College
Pavagada
04-2010

Skills

  • Inventory management
  • Logistics coordination
  • Route optimization
  • Effective communication
  • Time management
  • Leadership skills
  • Staff management
  • Customer service

Languages

English
Elementary (A2)
A2
Hindi
Intermediate (B1)
B1
Telugu
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Kannada
Proficient (C2)
C2

Timeline

Supervisor

ECom Express
01.2025 - Current

Supervisor

Smartr Logistics
01.2022 - 07.2024

Delivery Executive

Amazon
05.2019 - 11.2021

Delivery Specialist

Aramex
04.2014 - 08.2017

SSLC - General Studies

Govt. Juniour College

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Narendra A