Accomplished banking professional with extensive experience at Axis Bank Ltd, recognized for strategic planning and exceptional customer relationship management. Successfully implemented sales strategies that resulted in exceeding sales targets by 20%, showcasing strong negotiation skills and effective team leadership. Proven ability to multitask and foster collaboration, consistently driving excellence in customer service and business development. Career aspirations include leveraging expertise to enhance organizational growth and client satisfaction.
Detail-oriented Client Service Associate with exceptional organizational skills and a proven ability to engage effectively with diverse customer demographics. Recognized for consistently delivering high-quality service and fostering strong client relationships. Seeking a position that values dedication and hard work, while contributing to team success.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Axis Bank Ltd
Karad
07.2022 - 12.2024
Relationship Manager
RBL Bank Ltd
Karad
02.2022 - 07.2022
Branch Relationship Officer
HDFC Bank Ltd
Umbraj
11.2020 - 02.2022
OBST
IDBI Bank Ltd
Umbraj
10.2018 - 01.2020
Junior Officer
ICICI Bank Limited
Belgaum
04.2008 - 05.2011
Business Development Executive
Axis Sales Limited
Belgaum
04.2007 - 02.2008
Financial Assistant
Tata Motor Finance
Belgaum
06.2005 - 01.2007
Education
B.A. -
KARNATAKA UNIVERSITY
KARNATAKA
06-2003
PUC -
PRE-UNIVERSITY EDUCATION BOARD
02.2000
SSLC -
PRE-UNIVERSITY EDUCATION BOARD
03.1998
Skills
Attention to detail
Following through and meeting deadlines
Commitment to tasks
Sales strategies
Recruitment and hiring
Strategic planning
Employee performance evaluation
Multitasking and organization
Scheduling and planning
Corporate social responsibility
Customer service
Staff management
Decision-making
Customer relations
Negotiation
Team collaboration
Staff supervision
Budgeting and finance
Time management
Sales reporting
Sales growth
Money handling
Marketing tactics
Business development
Team leadership
Microsoft office expertise
Customer relationship management (CRM)
Team motivation
Team building
Languages
Hindi
First Language
English
Proficient (C2)
C2
Kannada
Advanced (C1)
C1
Marathi
Proficient (C2)
C2
Hobbies and Interests
Interacting with people
Listening to music
Reading books
Personal Information
Father's Name: Mr. ROBERTA FERNANDES
Date of Birth: 05/30/82
Gender: FEMALE
Nationality: Indian
Marital Status: Married
Disclaimer
I hereby declare that all the information provided in my resume is true to the best of my knowledge.
Timeline
Assistant Manager
Axis Bank Ltd
07.2022 - 12.2024
Relationship Manager
RBL Bank Ltd
02.2022 - 07.2022
Branch Relationship Officer
HDFC Bank Ltd
11.2020 - 02.2022
OBST
IDBI Bank Ltd
10.2018 - 01.2020
Junior Officer
ICICI Bank Limited
04.2008 - 05.2011
Business Development Executive
Axis Sales Limited
04.2007 - 02.2008
Financial Assistant
Tata Motor Finance
06.2005 - 01.2007
B.A. -
KARNATAKA UNIVERSITY
PUC -
PRE-UNIVERSITY EDUCATION BOARD
SSLC -
PRE-UNIVERSITY EDUCATION BOARD
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