Proven Field Service Engineer with a track record of enhancing operational efficiencies and reducing downtime for Gilbarco Veeder-Root. Expert in preventive maintenance and hardware troubleshooting, coupled with exceptional problem-solving abilities. Achieved significant improvements in system reliability and customer satisfaction through innovative solutions and effective team collaboration.
Hi, I’m
Narendra Kumar
Service Engineer
Ludhiana
Summary
Overview
3
years of professional experience
3
Languages
Work History
Gilbarco Veeder-Root
Field Service Engineer
02.2024 - Current
Job overview
- Scheduled service calls according to customer location and urgency of need.
- Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Padget Electronics Pvt. Ltd.
SMT Maintenance Engineer
01.2022 - 01.2024
Job overview
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
- Performed root cause failure analysis on critical equipment, leading to more effective preventative measures.
- Maintained strong relationships with vendors and suppliers, securing high-quality parts at competitive prices for the company.
Education
LLRM Polytechnic College, Moga Punjab
Diploma In Engineering from Electrical Engineering
University Overview
Skills
Technical Skills:Preventive & Corrective MaintenanceHardware & Software TroubleshootingSystem Upgrades & CalibrationMachine Programming & OptimizationElectrical & Mechanical Equipment HandlingAutomation Systems & Process ImprovementQuality Control & TestingSoft Skills:Problem-Solving & Critical ThinkingTime Management & Efficiency OptimizationTeam Collaboration & LeadershipAttention to Detail & Analytical SkillsCustomer Service & Technical SupportIndustry-Specific Skills:Fuel Dispensing & Automation SystemsSurface Mount Technology (SMT) Equipment MaintenanceReport Documentation & Compliance Handling
Timeline
Field Service Engineer
Gilbarco Veeder-Root
02.2024 - Current
SMT Maintenance Engineer
Padget Electronics Pvt. Ltd.
01.2022 - 01.2024
LLRM Polytechnic College, Moga
Diploma In Engineering from Electrical Engineering
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