Dynamic Business Head with 36 years of extensive experience in the hospitality and education sectors, driving impact career counseling and training initiatives. Proven expertise in hotel employee on boarding, drafting standard operating procedures, and delivering comprehensive technical and soft skills training. Adept at fostering industry-academic partnerships and managing operational efficiencies, ensuring high standards of service and employee satisfaction. Committed to continuous improvement and innovation in training methodologies, ready to contribute to the growth and excellence of the organization.