Summary
Overview
Work History
Education
Skills
Certification
LNGG
Affiliations
Publications
Training
Timeline
Receptionist
NARENDRA KUMAR VALABOJU

NARENDRA KUMAR VALABOJU

Hyderabad,TG

Summary

Dynamic Business Head with 36 years of extensive experience in the hospitality and education sectors, driving impact career counseling and training initiatives. Proven expertise in hotel employee on boarding, drafting standard operating procedures, and delivering comprehensive technical and soft skills training. Adept at fostering industry-academic partnerships and managing operational efficiencies, ensuring high standards of service and employee satisfaction. Committed to continuous improvement and innovation in training methodologies, ready to contribute to the growth and excellence of the organization.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Business Head

Edu iQ Global Services
04.2025 - Current
  • Company Overview: https://eduiggs.com
  • Career Counseling, Overseas Education and Hospitality Training Consultant.

Training Consultant

Greenpark Hotels + Resorts
01.2024 - 01.2025
  • Company Overview: https://hotelgreenpark.com
  • Coordinated logistics of and delivering training to up to 500 personnel.
  • Streamlined onboarding processes for new hires, reducing time-to-productivity and improving employee retention rates.
  • Developed new and improved training programs focused on new employee, internal training and mandatory training.
  • Conducted gap analyses to identify areas of improvement within existing training programs, leading to targeted updates that increased overall efficacy.
  • Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively postsession.
  • Increased participant satisfaction by incorporating interactive elements and real-world scenarios into training sessions.
  • Enhanced employee performance by developing and implementing customized training programs.

Principal

Shri Shakti College of Hotel Management, Osmania University
01.2022 - 01.2024
  • Company Overview: www.sschm.com
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Fostered a positive learning environment by promoting open communication among staff, students, and parents.
  • Managed budgets and resources efficiently to ensure optimal allocation of funds for school programs and initiatives.
  • Monitored student behavior and enforced discipline policies.
  • Cultivated positive relationships between community members, school students, and teachers.
  • Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
  • Improved student outcomes by analyzing data and adjusting instructional practices accordingly.
  • Developed strong relationships with stakeholders to foster trust, collaboration, and commitment to shared goals.

Principal

National Institute of Tourism and Hospitality Management
01.2016 - 01.2022
  • Company Overview: https://nithm.ac.in

Group Manager Training (Corporate Head Office)

Green Park Hotels and Resorts Limited
03.2008 - 05.2016
  • Company Overview: https://hotelgreenpark.com

Principal

Regency College of Hotel Management & Catering Technology
03.2000 - 03.2008
  • Company Overview: https://rchmct.org

Vice Principal

Regency College of Hotel Management & Catering Technology
01.1997 - 03.2000
  • Company Overview: https://rchmct.org

First Cook

Carnival Cruise Lines
01.1991 - 01.1996
  • Company Overview: https://carnival.com

Demi Chef De Partie

Hotel Bhaskara Palace Ashok
01.1989 - 01.1991

Cook

Manasa Sarovar Restaurant
01.1988 - 01.1989

Education

Ph.D. - Management Science

JNTU
01.2021

Master - Tourism Management

Madurai Kamaraj University
01.2007

M.B.A - Public Enterprise

Osmania University
01.2006

Bachelor of Arts - undefined

Osmania University
01.1990

Diploma - Hotel Management Catering Technology & Applied Nutrition

Institute of Hotel Management Catering Technology & Applied Nutrition
01.1988

Skills

  • Hotel employees on boarding
  • Drafting Hotel SOP
  • Hotel staff technical and soft skill training
  • Hotel pre-opening recruitment and training
  • Cruise lines kitchen operations experience
  • Hotel staff manpower audit and solution
  • Manpower bench marking for hotels
  • Execution of employee satisfaction survey
  • Experience in food safety certification Process
  • Student feedback system
  • Hosting academic conferences
  • Industry and academic interaction
  • Managing campus facilities and cost control
  • Academics, administration and teaching

Certification

  • Global Career Counselling certificate by UCLA Extension, University of California, Los Angeles, 2024. https://www.uclaextension.edu
  • Green Belt Certification in Career Counselling by Univeriety,2023. https://www.univariety.com
  • Certified Career Counselor for International Studies by ACCPH, UK, 2023. https://www.accph.org.uk
  • Certificate in 24 module Bullet Proof Manager Programme certified by Crestcom, USA (Sep’10). https://crestcom.com
  • Certification as Learning and Development Manager by Carlton Advanced Management Institute (Oct’10). https://www.middleearthhr.com
  • Certificate of Specialization in Food & Beverage Management from the Educational Institute of the American Hotel & Lodging Association, USA in 1995. https://www.ahla.com

LNGG

English
Hindi
Telugu

Affiliations

  • Member syllabus revision committee BHM course, Selection committee, Osmania University, TG, India.
  • Executive Committee Member for Chef and Catering Professionals associations.TG, India
  • Member Indian Federation of Culinary Associations, India.

Publications

  • Dr. Narendra Kumar. V (2023), “Guest Preferences Factors in Service Reliability in Three Star Hotels in Hyderabad”, Tourism and Hospitality Management Education and Entrepreneurship, New Delhi, National ISBN: 78-00-0000-00-0
  • Narendra Kumar. V & Dr G.S. Rao (2017) “A Study of Wage policy in Five Star Hotels” International Conference – Transition-Hospitality & Tourism: Entrepreneurship – Creators and Sustainers, Ripples, ISSN2229-6794, pp 112-176.
  • Narendra Kumar. V & Dr G.S. Rao (2015) “Evaluation of Employee Satisfaction in Star Hotels - A Comparative Study”, International Journal of Business Quantitative Economics and Applied Management Research, ICCEMT 2015, ISSN: 23495677, Vol.1, pp.198-207.
  • Narendra Kumar. V & Dr G.S. Rao (2015) “Understanding the Factors of Recruitment Strategies of Hotels in Hyderabad: A strategic Approach” Conference on Strategic Development Opportunities Tourism and Hospitality Industry, Professional Book Publisher, ISBN: 978-9385506-0-24, Vol.1,pp.74-87.
  • Narendra Kumar. V, Dr G.S. Rao (2015) & Dr. A. Sandhya Rani (2015), “Employee Satisfaction with reference to Performance Appraisal System at Nuclear Fuel Complex”, Journal of Exclusive Management Science, ISSN 2277-5684, Vol 4, Issue 11, pp 1-8.
  • Narendra Kumar. V (2015), “Understanding Factors of Recruitment Strategies of Hotels in Hyderabad-A strategic approach”, Strategic Development Opportunities in Tourism and Hospitality, National Institute of Tourism and Hospitality Management, 2015, ISBN:978-93-85506-02-4.
  • National Conference on Current Research in Latest Trends of Management, Arts, Sciences, technology and Pharmacy, Hyderabad, A Study of Strategies for Sustaining Competitive Advantage in Tourism Sector, 2015 National ISBN - 13:978-1517232139.

Training

  • Special address at IPE on inaugural of the Conference titled « ICSSR Vision Viksit Bharat@2024 : Transforming Rural Land scapes through Sustainable Tourism » held on March 21,2025.
  • Judge for case study presented at IPE for the European Union Erasmus+ Project Case Challenge Event on ” Sustainable Tourism”, conducted by IPE, Hyderabad, January 2024.
  • Chaired session “Role of hospitality in achieving sustainable development goals” during 2nd Joint International Conference on “Tourism, Hospitality, and Sustainable Goals” held from 8th – 10th February 2020 at NITHM, Hyderabad, India.
  • Speaker “Role of Ecotourism in Sustainable Development of Telangana State : A case study analysis”, during 2nd Joint International Conference on “Tourism, Hospitality, and Sustainable Goals” held from 8th – 10th February 2020at NITHM, Hyderabad, India.
  • Contributed research paper “ A study on competency mapping impact on service performance in 5-Star Hotels in Hyderabad” during 2nd Joint International Conference on “Tourism, Hospitality, and Sustainable Goals” held from 8th – 10th February 2020 at NITHM, Hyderabad, India.

Timeline

Business Head

Edu iQ Global Services
04.2025 - Current

Training Consultant

Greenpark Hotels + Resorts
01.2024 - 01.2025

Principal

Shri Shakti College of Hotel Management, Osmania University
01.2022 - 01.2024

Principal

National Institute of Tourism and Hospitality Management
01.2016 - 01.2022

Group Manager Training (Corporate Head Office)

Green Park Hotels and Resorts Limited
03.2008 - 05.2016

Principal

Regency College of Hotel Management & Catering Technology
03.2000 - 03.2008

Vice Principal

Regency College of Hotel Management & Catering Technology
01.1997 - 03.2000

First Cook

Carnival Cruise Lines
01.1991 - 01.1996

Demi Chef De Partie

Hotel Bhaskara Palace Ashok
01.1989 - 01.1991

Cook

Manasa Sarovar Restaurant
01.1988 - 01.1989

Master - Tourism Management

Madurai Kamaraj University

M.B.A - Public Enterprise

Osmania University

Bachelor of Arts - undefined

Osmania University

Diploma - Hotel Management Catering Technology & Applied Nutrition

Institute of Hotel Management Catering Technology & Applied Nutrition

Ph.D. - Management Science

JNTU
NARENDRA KUMAR VALABOJU