Narendra Mohan

Key Achievements:

• Developed and implemented sales strategies to increase revenue.
• Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.
• Maintained a high level of product knowledge, enabling confident and informed sales presentations to potential clients.
• Oversaw contract negotiations, ensuring mutually beneficial terms were agreed upon between the company and clients.
• Increased overall revenue by identifying upselling opportunities and presenting relevant product offerings to existing clients.
• Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
• Implemented successful sales campaigns that attracted new customers and increased overall business profitability.
• Surpassed sales goals by 300% annually(Fiscal2024-2025) with implementation of diverse sales tools and strategies.
• Helping customers to write an strategic RFPs RFI to obtain the highest revenue on the designated accounts.
• Maintaining the partners and channels to delivery the best value to the company.
• participating in the events and generating leads and creating strong sales funnel & commit pipeline.
• selling enterprise grade software to the PSU & Enterprise.
• creating Account planning & heat map strategy to maximize the revenue quota.
• Quota driven business Acumen

• Finalized sales contracts with high-value customers.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Executed successful marketing campaigns to generate new business and expand customer base.
• Developed and maintained positive relationships with clients in assigned sales territories.
• Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Introduced cost-saving initiatives to reduce losses and increase profit margin.
• Executed successful promotional events and trade shows.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Managed accounts to retain existing relationships and grow share of business.
• Drove sales by developing multi-million dollar contract sales.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Developed the agile GTM methodology on the company services portfolio, Hanu strong services pillar was - DC Migration on cloud , App Modernization , NOC & SOC Managed services based on that i have created the strong GTM in the APAC market.
• I was handling the complete APAC Inside sales team using them generated the multi million qualified opportunity and closed it using the complete sales cycle.
• i have acquired 12 logo while working with HANU in 2 year tenure and up sell & cross sell the different solution based on their industry need.
• Met with sales qualified clients, delivering presentations, and educating on product and service features and offerings.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• project cost sheet planning & management.
• Pursued certification in Microsoft Azure - 900, 104, 303, 304 to improve creative sales skills and influence decision-makers .

• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• i was heading the inside sales engine in Denave who was Microsoft global vendor, I worked with Microsoft south Africa TCM team and empowered the partners across the vertical by providing them the BANT qualified opportunities, traveled multiple time south Africa - Johannesburg & Capetown territory for partner event & PLC point fo view.
• I have created the 60 Million pipeline with the 6 month tenure with 6 people into the team where i got the best performance award from the MS team.

• Managed technical integration, systems engineering program management, customer support and program management.
• Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
• Developed and implemented pursuit plans for opportunities within assigned key accounts.
• Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
• Analyzed market trends, competitor performance and product strengths.
• Gained customer acceptance by demonstrating cost reductions and operations improvements.
• Identified and supported resale opportunities to achieve sales plans.
• Provided input for overall bookings forecasts for assigned accounts.
• Supported market research, metrics and requirements development and risk management.
• Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
• Designed and delivered product training for clients.
• Provided sales forecasts for product sales opportunities within assigned accounts.

• Liaised with assigned accounts to foster relationship development.
• Identified sales opportunities by assessing environment and devising and implementing winning strategy.
• Provided sales forecasts for product sales opportunities within assigned accounts.
• Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.

• Served as primary point of contact for support relating to owned solutions and products.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Updated and maintained current customer support database.
• Met with team personnel to share details of discovered issues and recurrent custom complaints.
• Delivered Tier-3 support and SME input to internal and external customers.
• Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
• Suggested software and hardware modifications to reduce lag time and improve overall speed.
• Explained technical information in clear terms to promote better understanding for non-technical users.
• Gathered trend data from customer calls and interactions.
• Provided guidance on installing and integrating new hardware components and software to remote clients.
• Communicated with stakeholders to share critical technical information and deliver project updates.
• Traveled with sales engineers on customer site visits to respond to specific technical questions.
• Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
• Researched new tactics to better hone responses and shorten remediation times.