Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Narendra Ratakonda

Summary

Accomplished Systems and Sr. Software Engineer at Tesco, specializing in virtualization technologies and technical support. Demonstrated expertise in infrastructure buildout and disaster recovery, achieving VMware certifications and leading successful migrations. Recognized for continuous improvement efforts and exceptional client service, contributing to significant project successes and innovations in retail technology environments.

Systems engineer with 18 years of experience in infrastructure development for cloud computing platforms. Practiced at transitioning customers from on-premise solutions to cloud-based deployments. Versed in utilizing cloud infrastructure to alleviate pitfalls inherent to on-site computing. Provider of smooth, well-planned transition architecture.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Systems Engineer

Tesco
11.2014 - Current

Installation and Configuration :
Deploy and configure VMware Aria Suite components like: VMware Aria Automation (formerly vRealize Automation) for provisioning and management.
VMware Aria Operations (formerly vRealize Operations) for monitoring performance.
VMware Aria Log Insight for log management and troubleshooting.
Integrate the suite with existing VMware solutions (e.g., vSphere, NSX, etc.).

Automation and Orchestration :Create and manage workflows for automated resource provisioning.
Use tools like VMware Aria Automation Orchestrator for workflow automation.
Implement Infrastructure as Code (IaC) using templates and blueprints.

Performance Monitoring and Optimization :Configure monitoring dashboards to track system health, performance, and capacity.
Use predictive analytics to identify potential issues before they escalate.
Optimize workloads across cloud environments.

Troubleshooting and Log Analysis :Monitor and analyze logs using VMware Aria Log Insight.
Resolve issues related to VM performance, resource allocation, or system errors.

Policy Management and Governance :Define and enforce policies for resource usage, access control, and compliance.
Implement cost management and reporting for cloud resources.

Security and Access Control :Set up secure user roles and permissions.
Ensure compliance with organizational and regulatory security standards.

Integration and Interoperability :Integrate with third-party tools and platforms like ServiceNow or Ansible.
Configure APIs for custom integrations or extensions.

Reporting and Analytics :Generate usage reports and dashboards for stakeholders.
Provide insights into cloud spend and utilization.

Sr.Software Engineer

Tesco
11.2014 - 11.2020
  • Identified ideal Windows 10 version and proved Main Bank build with peripherals attached to the till are working which has rolled out to entire UK estate.
  • Achieved VMware vSphere 6.0 and 6.5 certifications
  • Built Store Environments to LAB ECP 12 environments performing physical to Virtual migration.
  • Built Virtual tills in VMware of all formats of Tills and SSC in UK and Main bank tills in Group Countries and Thailand Test Environments which were used by project teams POCs.
  • Successfully Migrated Test ISS servers from Citrix XEN Environment to VMware.
  • Completed successfully the unique task given by the CTO, built Self Service Checkout on non-NCR hardware in 2 weeks of time, received appreciation from Leadership team.
  • Successfully demonstrated Tesco till POC in test lab Infra part like sourcing the hardware, installing CENT OS, configuring the till to lab network worked on PXE server to boot with clonezilla.iso image and also on capturing and restoring image via Network using Clonezilla via SSH and HTTP.
  • Maintaining HP 3 PAR SAN Storage, configuring VLANs from HP Onboard Administrator consists of VMware and Citrix- XEN environments,
  • Building and configuring of test servers / environments as per the project/Test requirement on Windows/Linux platforms.
  • Supporting Technology lab consisting of 90+ Retail test store environments.
  • Deployed CENT OS Templates and built live store PXE servers on Jenkins to UK Estate consisting 2800 stores.
  • Completed Splunk 7.x Fundamentals Part 1 and Part 2 certification.
  • Performed POCs with Platespin Migrate tool also having knowledge on Doubletake Migrate tools.
  • Physical to Virtual (P2V) / Virtual to Virtual (V2V) conversions using VMware Converter from Citrix XEN to VMware Environment.

Senior Systems Engineer

Tesco
03.2009 - 04.2014

IT Support Engineer

Manipal Academy Of Higher Education
03.2005 - 01.2009

Education

MBA - Systems Area

Masters of Business Administration

Skills

  • Cloud computing
  • Technical support
  • Virtualization technologies
  • Cloud services
  • Infrastructure buildout
  • Virtualization
  • Technical analysis
  • Disaster recovery
  • Client service and support
  • Continuous improvement
  • Requirements gathering
  • Operating systems
  • Information security

Certification

· VMWARE VCP 7.x Certification

· ITIL Foundation for Service Management

Timeline

Systems Engineer

Tesco
11.2014 - Current

Sr.Software Engineer

Tesco
11.2014 - 11.2020

Senior Systems Engineer

Tesco
03.2009 - 04.2014

IT Support Engineer

Manipal Academy Of Higher Education
03.2005 - 01.2009

MBA - Systems Area

Masters of Business Administration
Narendra Ratakonda