Narendra Reddy

• Delivered consistent 120%+ quarterly target achievement by driving both new sales and account expansions.
• Secured cross-sell opportunities in gig workforce and recruitment solutions, growing key accounts by 25% YoY.
• Strengthened client relationships with QBRs and proactive engagement, boosting retention by 30%.
• Developed client retention strategy with proactive engagement and feedback mechanisms, improving repeat business by 30%.
• Standardized account health monitoring dashboards in CRM, giving real-time visibility into client performance.
• Created industry-specific engagement campaigns for IT, BFSI, and retail sectors, resulting in a 25% growth

in qualified leads.

• Strengthened client relationships through proactive engagement strategies, resulting in a 30% increase in client retention and repeat business.
• Led onboarding and engagement for high-value clients, ensuring seamless integration and delivering customized support solutions.
• Collaborated cross-functionally with operations and delivery teams to ensure SLAs and client expectations were consistently met or exceeded.
• Conducted quarterly business reviews (QBRs) with key accounts to identify upselling and cross-selling opportunities, contributing to a 25% growth in account revenue.
• Designed and implemented feedback loops, leading to measurable improvements in customer satisfaction (CSAT).
• Maintained detailed documentation of client communications and activities in CRM, supporting data-driven decision-making and transparency.
• Partnered with marketing and sales teams to convert client insights into targeted campaigns and retention strategies.
• Initiated training workshops for delivery teams to align with client expectations, reducing SLA breaches by 20%.
• Pioneered gig workforce upsell strategy, expanding gig sales penetration across multiple enterprise accounts.

• Consistently exceeded revenue targets by 110–125% QoQ through upselling staffing and permanent solutions.
• Drove repeat business and long-term partnerships, contributing to 35% increase in account revenues.
• Introduced targeted outreach campaigns that generated a 40% increase in qualified leads.
• Introduced Quarterly Business Review (QBR) framework for top clients, enabling better visibility into hiring outcomes and unlocking upsell opportunities.
• Designed client onboarding process improvements to reduce activation time by 25% and enhance adoption of recruitment solutions.
• Built custom sales scripts and outreach playbooks, improving cold call conversion by 35%.
• Collaborated with product and operations to design client feedback loops, leading to a 20% improvement in client satisfaction.
• Launched cross-sell initiatives by mapping client hiring needs across multiple business units, driving a 30% uplift in revenues.
• uccessfully scheduled and conducted regular client meetings, contributing to a 30% increase in client engagement and account retention.
• Researched client industries and tailored solutions aligned with their business objectives, leading to a 25% improvement in client satisfaction.
• Selected optimal solutions for client needs, improving conversion rates by 20% across key accounts.
• Built strong pipelines by consistently connecting with clients via calls and emails, resulting in a 40% increase in qualified leads.
• Generated consistent leads and scheduled meetings with key decision-makers, reducing the sales cycle by 15%.
• Created client-specific outreach scripts, improving cold call effectiveness by 35%.
• Generated market interest through targeted outreach and solution selling, boosting brand visibility and lead generation.
• Identified leads, secured referrals, and increased client appointments, driving new business acquisition by 30%.
• Operated independently with minimal supervision while meeting or exceeding all performance KPIs.

• Grew South India accounts by 40% over 3 years through staffing and permanent recruitment solutions.
• Achieved 120%+ of annual quota consistently by expanding recurring revenue streams.
• Recognized with Executive Award for outstanding sales and account growth.
• Effectively negotiated proposals, improving deal closure rates by 25%.
• Managed key enterprise clients, achieving over 35% growth in recurring revenue.
• Formulated and executed sales strategies in collaboration with management, resulting in consistent overachievement of sales targets.
• Monitored platform usage and ensured a smooth replenishment process, enhancing client satisfaction.
• Effectively negotiated proposals, improving deal closure rates by 25%.
• Maintained a strong understanding of company vision and goals, ensuring alignment in all client interactions and strategic planning.

• Drove adoption of Resdex, Hot Vacancy Ads, and Classified Ads, delivering 20% growth in corporate acquisitions.
• Streamlined account onboarding processes, improving client satisfaction scores.
• Supported large enterprises with tailored recruitment advertising solutions.
• Collaborated with cross-functional teams to ensure successful execution of client deliverables and sales strategies.