C SAT BILLING SYSTEM
NARENDRA Singh
Hospitality, Customer Service
Bengaluru,India
Summary
Driven outlet supervisor with more than 6 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Outlet Supervisor
Simpli Good Food (Namdhari Agro Fresh Pvt Ltd.)
Bengaluru, Karnataka
07.2019 - Current
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Bar Supervisor
Ambrosia Bar & Restaurant
Dehradun, Uttarakhand
08.2017 - 05.2019
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Customer Service
Grill Bar & Restaurant
Dehradun, Uttarakhand
06.2016 - 05.2017
I was in a F&B service training.
Education
High School Diploma -
GIC Nagarajadhar Tehri Gharwal
Theri Gharwal Uttarakhand 05.2014 - 03.2016
Skills
Employee scheduling
Staff Management
Strategic planning
Business planning
Business Development
Operations management
Sales growth
Training
Cost Control
Staff supervision
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved sales by completing better service with accuracy and efficiency.
- Collaborated with team of 30 in the development of customer satisifaction.
Software
MICROSOFT OFFICE
Interests
Having a good interaction with teammates
Timeline
Outlet Supervisor
Simpli Good Food (Namdhari Agro Fresh Pvt Ltd.)
07.2019 - Current
Bar Supervisor
Ambrosia Bar & Restaurant
08.2017 - 05.2019
Customer Service
Grill Bar & Restaurant
06.2016 - 05.2017
High School Diploma -
GIC Nagarajadhar Tehri Gharwal
05.2014 - 03.2016