Accomplished Professional, having 21 years' experience providing solutions in Airlines/ Aviation Business. Adept in Software Quality assurance, Business Analysis ,Customer Relationship Management, and Project control.
I am self-motivated, proactive, highly adaptable and can easily manage conflicts and pressure with my positive outlook and attitude. My experience and expertise allow me to analyze complex business requirements and transform them into simpler, flow oriented chunks that aid in development and delivery of solutions that fulfill business needs. I believe in continuous learning and improvement and have excellent communication skills. Being highly focused, customer centric and a good communicator.
I cultivate long lasting relationship with all stakeholders.
Taking care of new development and enhancement program for Passenger Service System and other supportive operational applications
Worked as a Technical Product Manager with Sabre Corporation. My role demanded me to work with an Agile Teams of 15-20 members. Day to Day work activities as mentioned below:
Serves as Business Analyst and Business IT consultant for Emirates Airline IT for Passenger Service System and other Operational Applications.
Projects Undertaken:
Managing Airlines Flight Operation involving Load control, Passenger Handling, Ramp operation, Baggage handling Customer Care, Crew Handling etc.
Airport Cargo Operations,Import and Export of cargo shipments,
Custom Clearance of cargo shipments.
Airport and Airlines Flight Operation
Airlines Flight Operations
Airlines Flight Operations
IATA Certified Aviation Management Professional