Experienced housekeeping manager with more than 11 years of experience in hotel housekeeping operations, Skilled in training and building highly productive team.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Housekeeping Manager
Delite Sarovar portico
06.2024 - Current
Overseeing day to day housekeeping operation.
Managing a team of 24 housekeeping staff to ensure efficient service across all of floors and area.
Monitoring the cleanliness of the guest rooms and public area.
Developed and implemented a system to track and monitor the progress of the housekeeping staff.
Ensure housekeeping staff is well trained and proper cleaning techniques and safety procedure.
Coordinate with other department to ensure smooth operations.
Conduct regular inspection of housekeeping equipment.
Maintain record of inventory and guest supplies.
Maintain housekeeping budget and monitor expenses.
To ensure guest laundry is laundered and delivered as per hotel standard.
Schedule cleaning of guest rooms, upholstery cleaning, marble polishing and window cleaning.
Ensure guest are properly secured that the proper key control procedure is followed by the housekeeping staff.
Prepare profit and loss and annual budget of housekeeping department.
Maintain the record pest control.
Assistant Housekeeping Manager
Panchkula
09.2023 - 06.2024
Assistant Manager Housekeeping
Radisson Blu Paschim Vihar
11.2022 - 08.2023
Assistant Manager Housekeeping
Courtyard Marriott
03.2022 - 10.2022
Assistant Manager Housekeeping
Leela trading
09.2021 - 03.2022
Assistant Manager Housekeeping
Radisson Blu
05.2019 - 04.2021
Housekeeping Executive
the Fern residency
06.2018 - 04.2019
Housekeeping Supervisor
Radisson Blu
02.2018 - 03.2018
Housekeeping Supervisor
Algassar resort (St. Regis)
05.2013 - 01.2015
Housekeeping Desk coordinator
IBIS Hotel
02.2012 - 04.2013
Education
MBA - Hospitality Management
National Institute of Management Solution (NIMS)
01.2015 - 12.2015
3 Years Hotel Management - Hotel Management
Amrapali Institute of Hotel Management
Haldwani, Uttarakhand
01.2009 - 12.2012
Skills
Housekeeping Operations
Accomplishments
Manager of the Month, Radisson Blu Paschim Vihar, 04/01/23
Manager of the Month, Courtyard by Marriott Agra, 03/01/22
Radisson Blu Hotel Ahmedabad
Got 2 consecutive appreciation letters from general manager of the hotel in the month of October 2019.
Got 97% marks in Quality performance review (QPR) in the month of October 2019.
Radisson Blu Hotel Oman
Certified as an On-the-Job Skills Trainer.
Acknowledged as departmental Star of the Month at Algassar Resort Doha in Sep'2013.
Timeline
Housekeeping Manager
Delite Sarovar portico
06.2024 - Current
Assistant Housekeeping Manager
Panchkula
09.2023 - 06.2024
Assistant Manager Housekeeping
Radisson Blu Paschim Vihar
11.2022 - 08.2023
Assistant Manager Housekeeping
Courtyard Marriott
03.2022 - 10.2022
Assistant Manager Housekeeping
Leela trading
09.2021 - 03.2022
Assistant Manager Housekeeping
Radisson Blu
05.2019 - 04.2021
Housekeeping Executive
the Fern residency
06.2018 - 04.2019
Housekeeping Supervisor
Radisson Blu
02.2018 - 03.2018
MBA - Hospitality Management
National Institute of Management Solution (NIMS)
01.2015 - 12.2015
Housekeeping Supervisor
Algassar resort (St. Regis)
05.2013 - 01.2015
Housekeeping Desk coordinator
IBIS Hotel
02.2012 - 04.2013
3 Years Hotel Management - Hotel Management
Amrapali Institute of Hotel Management
01.2009 - 12.2012
Languages
English
Hindi
Training
Hotel Le Meridian, 6 Months
Roles And Responsibilities
Overseeing day to day housekeeping operation.
Managing a team of 24 housekeeping staff to ensure efficient service across all of floors and area.
Monitoring the cleanliness of the guest rooms and public area.
Developed and implemented a system to track and monitor the progress of the housekeeping staff.
Ensure housekeeping staff is well trained and proper cleaning techniques and safety procedure.
Coordinate with other department to ensure smooth operations.
Conduct regular inspection of housekeeping equipment.
Maintain record of inventory and guest supplies.
Maintain housekeeping budget and monitor expenses.
To ensure guest laundry is laundered and delivered as per hotel standard.
Schedule cleaning of guest rooms, upholstery cleaning, marble polishing and window cleaning.
Ensure guest are properly secured that the proper key control procedure is followed by the housekeeping staff.
Prepare profit and loss and annual budget of housekeeping department.
Maintain the record pest control.
Personal Information
Date of Birth: 08/12/84
Training
Hotel Le Meridian, 6 Months
Roles And Responsibilities
Overseeing day to day housekeeping operation.
Managing a team of 24 housekeeping staff to ensure efficient service across all of floors and area.
Monitoring the cleanliness of the guest rooms and public area.
Developed and implemented a system to track and monitor the progress of the housekeeping staff.
Ensure housekeeping staff is well trained and proper cleaning techniques and safety procedure.
Coordinate with other department to ensure smooth operations.
Conduct regular inspection of housekeeping equipment.
Maintain record of inventory and guest supplies.
Maintain housekeeping budget and monitor expenses.
To ensure guest laundry is laundered and delivered as per hotel standard.
Schedule cleaning of guest rooms, upholstery cleaning, marble polishing and window cleaning.
Ensure guest are properly secured that the proper key control procedure is followed by the housekeeping staff.
Prepare profit and loss and annual budget of housekeeping department.
Front Office Manager at The Muse Sarovar Portico Kapashera & The Muse Sarovar Portico Nehru, ResortsFront Office Manager at The Muse Sarovar Portico Kapashera & The Muse Sarovar Portico Nehru, Resorts