Narendrakumar J
Tiruchengode
Summary
Results-oriented Area Operations Manager with expertise in inventory management and quality control. Proven capability in developing operational strategies that enhance productivity and reduce costs. Strong leadership in team collaboration and process optimization, driving efficiency and customer satisfaction across multiple sites. Effective problem solver with a focus on budget management and compliance, contributing to significant operational improvements.
Overview
4
4
Languages
1
1
Certification
Work History
AREA OPERATION MANAGER
RCPL
COIMBATORE
06.2023 - 08.2023
- Managed daily operations of the area, including scheduling, training and supervision of personnel.
- Collaborated with management to develop operational strategies for efficiency improvements.
- Coordinated daily operations to enhance workflow and productivity.
- Implemented quality control measures to maintain high service standards.
- Monitored staff performance, ensuring adherence to company standards of quality and productivity.
- Trained new staff on safety protocols and operational procedures effectively.
- Ensured compliance with all government regulations related to area operations activities.
- Monitored expenses to ensure budget compliance and implemented strategies to eliminate waste and reduce overhead costs.
- Analyzed existing systems and procedures to identify and implement process improvements.
- Resolved customer service issues and complaints in a timely manner.
- Improved regional processes by coming up with effective methodologies to handle customer complaints.
- Addressed problems encountered by personnel during their daily activities promptly and efficiently.
- Conducted regular safety inspections to identify potential hazards or risks.
- Managed inventory levels using tracking systems to optimize stock availability.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Coordinated equipment sales and service functions to enhance efficiency and deliver optimum customer service.
- Reviewed employee performance evaluations regularly, providing feedback and guidance.
- Supported and planned various effective marketing and sales strategies.
- Developed and implemented initiatives to enhance productivity across operations., managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
Bachelor of Computer Applications - Computer Applications Development
SIIT
CHENNAI04-2014
Skills
- Operational strategy
- Operations management
- Inventory management
- Quality control
- Budget management
- Cost reduction
- Compliance assurance
- Staff training
- Staff supervision
- Staff oversight
- Distribution center operations
- Delivery fleet management
- Site operations oversight
- Transportation management
- Operational efficiency
- Key performance indicators
- KPI tracking
- Standard operating procedures
- Problem resolution
- Problem-solving
- Customer service
- Team collaboration
- Team leadership
- Onboarding
- Employee reviews
- Employee relations
- Relationship management
- Communication skills
- Interpersonal communication
- Task prioritization
- Multitasking capacity
- Team leadership
- Employee reviews
Languages
Tamil
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
KANNADAM
Intermediate (B1)
B1
Certification
- COMPUTER HARDWARE
Accomplishments
- OUTSTANDING CUSTOMER SERVICE
Timeline
AREA OPERATION MANAGER
RCPL
06.2023 - 08.2023
Bachelor of Computer Applications - Computer Applications Development
SIIT