Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Air India
01.2022 - 11.2022
Co-ordinate and interact with various government agencies
(ATC, AAI, DGCA, BCAS, etc.) in order to ensure smooth flight operations (Pre/Post-flight).
Ensure safe and secure operations and flight departure on or before the scheduled time in coordination with the respective flight supervisors.
Establish counter management, queue management, and proper boarding guidelines.
Monitor the flight operations including pre-flight, arrivals, departure, and post-flight activities.
Handle staff grievances and complaints within a reasonable time span and escalate to Duty Manager wherever required.
Handle multiple tasks to maintain optimum work output.
Production Engineer
Confident Engineering India Private Limited
10.2019 - 12.2021
OVERVIEW
Replace defective components and restore functionality to quick repair
Diagonozed and resolved machine operation variations and equipment problems
Reviewed technical documentation to complete equipment maintenance and repair
Adjusted machine setting to maximize performance and equipment longevity.
Generating new repair/warranty parts for existing base parts and maintaining all material master views and attributes.
Organized and directed maintenance shutdown and startups
Resolved customer complaints in prompt,polite and professional approach.
PROJECTS UNDERGONE
· Swatch Bharat clean Ganga project(Central Government of India Undertaken Project).
· Waste water treatment project GCDA (State Government of Kerala undertaken).