Narenthar Dashnamurthy

Senior Tech consultant for Revenue Cycle Management (RCM). Strategic role in managing budget, teams in the design, development, and delivery of technology/service-based projects or components of larger and complex projects. Projects of the engineering department with a staff size of more than 20. Managed teams of project lead, software engineers, and QA to deliver RCM Application.

• Provided strategic guidance to clients on best practices for business operations.
• Developed detailed project plans and timelines to ensure successful completion of projects.
• Conducted in-depth research into industry trends and competitor activities.
• Created reports, presentations and other documents to share findings with management team.
• Coordinated internal resources and third parties and vendors for the flawless execution of projects.
• Monitored progress of ongoing projects to ensure objectives were met within specified time frames.
• Collaborated with cross-functional teams throughout the organization to ensure alignment of objectives.
• Led multiple projects simultaneously with 20+ team members and delivered projects on time, budget, and with good quality.
• Developing new product. My claims for submitting the e-claims into DHA (Dubai Health Authority) through eClaimLink.
• Managed software development life cycle using Agile methodologies, following Scrum. Developed, estimation, resource, and confidential planning.
• Discussed and finalized the overall scope and requirements with the client business team, and managed the change, priority, and product backlog.
• Understanding business requirements and creating workflow generation for claims management.
• Provided weekly status reports to all the stakeholders of the project through status meetings. Managed proactively action items, issues, and risks.
• Preparing user cases for the entire claim management process.
• Exceptional handling in denial management workflow for seamless claim resubmission.
• Improving the first claim rate by fine-tuning the claim scrubbers.
• Participates/leads teams in the design, development, and delivery of technology/service-based projects or components of larger, complex projects.
• Proposes and delivers cost-effective solutions to meet these requirements.
• Performs qualitative and quantitative analyses to assist in the identification of client issues and develop client-specific solutions.
• Recommends improvements and alternative solutions.
• Ability to manage work streams, assigning tasks, and driving them to completion. May assist with business development activities.
• Utilized various software tools such as Jenkins, Selenium, Jira to run tests and analyze results.
• Identified, documented, and tracked bugs throughout the development process using bug tracking systems such as JIRA or Bugzilla.
• Maintained documentation related to all software engineering work done using tools like Confluence or JIRA.
• Reported bugs and tracked them to closure using bug tracking tools like JIRA.
• Tracked project progress using Agile methodology tools such as JIRA and Trello.

Head of projects and software consulting. Strategic role in managing budget, resources, and projects of an engineering department with more than 20 staff. Managed teams of project leads, software engineers, and QA to deliver EMR Application.

• Managed the successful implementation of Evident Thrive EHR software for Turks and Caicos Islands Hospital.
• Led internal project to improve and develop standard cut of software and business process for all users.
• Advised customers long term on strategic EMR initiatives and assisted with timeline and budgetary planning.
• Mentored and managed internal TCI InterHealth IMT Team and Staffs.

Head of projects and software development. Strategic role in managing budget, resources, and projects of an engineering department with more than 20 staff. Managed teams of project lead, Business/Functional Analysts, software engineers, and QA to deliver EMR/HIS Application to the Ministry of Health, Malaysia.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on time, within scope, and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
• Developed and reviewed effort estimates by understanding the requirements.
• Reviewed business requirements and participated in technical design meetings.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.

• Successfully gathered the user requirements and implemented Napier HIS to a private hospital in Malaysia.
• Lead the requirement team to capture the user requirements and produce the SRS document for the functional developments.
• Coordinate the internal teams and third-party vendors for the flawless execution of the User Acceptance Test (UAT) for successful implementation.

• Gathered user requirements in Asia Pacific region to develop a CIS, Clinical Information System (CIS).
• Successfully designed and developed a cloud-based MIMS Clinical Information System (CIS) for polyclinics and smaller clinics in the Asia-Pacific region.
• Lead the requirements gathering, design approval for the technical team, project coordination, and management. Managed communications with hospital engagement managers and directors to deliver IT systems according to project roadmaps.

• Created and updated Business Requirement and Functional Requirement documents.
• Created process flow and sequence diagrams.
• Managed project milestones through the entirety of the SDLC process.
• Assisted the Project Manager and QA Team, coordinating between team members according to the business requirements.
• Developing and maintaining strong customer relationships through effective handling of customer issues helped to achieve flawless day-to-day operations.
• Writing test plan, test procedure, and test cases for application testing.