Naresh Bayigaddi

Project Overview:
Working on a healthcare application designed to manage and streamline medical data, patient records, and healthcare provider workflows. The system ensures secure, real-time access to clinical data and supports features like patient history tracking, appointment scheduling, treatment documentation, and compliance reporting.

Roles & Responsibilities:

• Designing and developing responsive and user-friendly UI components using Angular 16 and PrimeNG.
• Building reusable and modular code using TypeScript, JavaScript, and Angular best practices.
• Implementing layouts using HTML5, CSS3, and Bootstrap 5 with mobile-first responsiveness.
• Integrating UI with RESTful APIs and handling data binding, HTTP client services, and reactive forms.
• Creating dynamic components like dashboards, data tables, status cards, and modal dialogs for user interactions.
• Using PrimeNG for advanced UI features like dropdowns, accordions, calendars, data grids, and charts.
• Ensuring cross-browser compatibility, accessibility standards (WCAG), and pixel-perfect design implementation.
• Collaborating with QA teams to support testing and with backend developers for API integration.
• Participating in Agile ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives.

Tech Stack:

• Frontend: Angular 16, TypeScript, JavaScript, HTML5, CSS3, Bootstrap 5, PrimeNG
• Tools: Visual Studio Code, Postman, Git, JIRA, Chrome DevTools
• Methodology: Agile (Scrum)

• Used Agile Scrum model to deliver solutions with high level of flexibility and adaptability.
• Developed custom UI components to address unique business requirements and improve overall functionality.
• Worked with design teams, project managers and business analysts to create intuitive and easy-to-use software.
• Worked closely with product managers to refine requirements, translating them into functional designs.
• Contributed to the establishment of design guidelines, standardizing the look and feel across multiple applications.
• Used Agile planning principles to deliver tailored solutions that met customer requirements.

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
• Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
• Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
• Explained technical information in clear terms to promote better understanding for non-technical users.
• Performed root cause analysis of reported issues to enact corrections.
• Managed multiple concurrent support cases with precision and focus, resulting in a high rate of case closure within target timelines.
• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.

• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
• Mentored junior members of the team on best practices in issue resolution techniques.
• Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
• Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
• Collaborated with cross-functional teams to develop solutions for recurring technical problems.
• Documented faults and bugs for referral to development staff for use in updates.
• Developed comprehensive troubleshooting guides for internal use, improving team knowledge and performance.
• Met with team personnel to share details of discovered issues and recurrent custom complaints.
• Delivered Tier-3 support and SME input to internal and external customers.
• Earned recognition from management for consistently delivering exceptional service quality.
• Consistently met or exceeded performance metrics, contributing to overall team success.
• Fostered team-oriented environment, encouraging collaboration and knowledge sharing to improve overall service quality.

• Designed user interface to meet client specifications,
• Improved overall site aesthetics through the use of high-quality graphics, typography choices, color schemes, and layout principles.
• Developed graphic and image assets for both content and digital marketing efforts.
• Coordinated copywriting and designed images to craft website content.
• Completed domain name registrations and maintained website and web hosting account.
• Provided ongoing support to clients post-launch, resolving any issues promptly and maintaining positive working relationships.