Naresh Kethireddy
Field Service Engineer
Hyderabad
Summary
Field service engineer with 9 years of experience performing and repair, installation and troubleshooting. Adept at managing all administrative duties and educating customers about product usage and maintenance. Committed to staying updated on industry standards and technical service knowledge.
Overview
9
9
years of professional experience
Work History
Senior Field Service Engineer
Truking Technologies India Pvt Ltd.
Hyderabad.
07.2024 - Current
- Achieved customer satisfaction with timely resolution of technical issues and clear communication.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Implemented preventative maintenance programs, reducing system failures, and extending equipment life.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
- Collaborated with product development teams to share field insights that contributed to design improvements and better user experiences.
- Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
- Proactively identified potential service contract opportunities, driving revenue generation, and business growth.
Commercial Service Engineer
Cytiva Life Sciences Solutions. (Danaher Corporation)
Hyderabad, India, Telangana
05.2023 - 01.2024
- Worked On Chromatography and filter integrity instruments.
- Installed, configured and tested equipment on specialized platforms.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients
- Ensured compliance with safety regulations during installations and repairs, prioritizing safe work environment at all times
Field Engineer
Ortho Clinical Diagnostics pvt Ltd
Hyderabad, India, Telangana
06.2020 - 04.2023
- Worked on immunology, Chemistry and Spectrometer instruments
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Scheduled service calls according to customer location and urgency of need.
- Acts to ensure satisfaction to primary customers
- Reduced downtime with proactive maintenance and regular equipment inspections
Sr.Engineer
Thyrocare Technologies Ltd
Hyderabad & Mumbai, India
11.2015 - 04.2020
- Worked on HPLC and Analytical chemistry instruments.
- Identified needed parts to keep equipment in top operating condition.
- Conducted tests to determine success of product performance.
- Developed and implemented proactive maintenance practices.
- Assisted in developing cost-effective solutions to engineering problems.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Master of Science - Power Electronics
Nishitha College of Engineering & Technology
Hyderabad07-2020
Bachelor of Technology - Electrical, Electronics Engineering Technologies
NASK Engineering College (JNTUH)
HyderabadIntermediate in MPC -
SV Trishool Jr.College (Board of Intermediate Education)
HanamkondaSchooling
Siddhartha High School (Board of Secondary Education)
IndiaSkills
- HPLC techniques and chromatography
- Root Cause Analysis
- Instrument Qualification
- Problem-Solving
- Calm Under Pressure
- Quality Assurance
- Service Sales
- P>Service Sales
Accomplishments
Promoted as Section head at Thyrocare Technologies Ltd
Selected for company Project team (Lab Infrastructure Development)
Received Business Manager Award for the year 2022 at OCD for successful completion of blood grouping Project Of Telangana Government
Hobbies
Gardening, Traveling and Netflix.
Personal Information
· Date of Birth : 05/16/93
· Gender : Male
· Nationality : Indian
· Marital Status : Single
Disclaimer
- I hereby declare that the information given above is true to my knowledge and belief.
Timeline
Senior Field Service Engineer
Truking Technologies India Pvt Ltd.
07.2024 - Current
Commercial Service Engineer
Cytiva Life Sciences Solutions. (Danaher Corporation)
05.2023 - 01.2024
Field Engineer
Ortho Clinical Diagnostics pvt Ltd
06.2020 - 04.2023
Sr.Engineer
Thyrocare Technologies Ltd
11.2015 - 04.2020
Master of Science - Power Electronics
Nishitha College of Engineering & Technology
Bachelor of Technology - Electrical, Electronics Engineering Technologies
NASK Engineering College (JNTUH)
Intermediate in MPC -
SV Trishool Jr.College (Board of Intermediate Education)
Schooling
Siddhartha High School (Board of Secondary Education)
Similar Profiles
R. R. Suresh MaharajaR. R. Suresh Maharaja
Executive at Alt Text, Straive India Limited, SPi Global Technologies India Pvt. LtdExecutive at Alt Text, Straive India Limited, SPi Global Technologies India Pvt. Ltd
RAVI NILAGUNDRAVI NILAGUND
Architect at Continental Automotive Components (India) Private Ltd. / Vitesco Technologies India Pvt. LtdArchitect at Continental Automotive Components (India) Private Ltd. / Vitesco Technologies India Pvt. Ltd
ARIJIT MODAKARIJIT MODAK
Senior Change Coordinator - ITSM Operations at Caterpillar India Pvt. Ltd. under payroll of Randstad Technologies Pvt. Ltd.Senior Change Coordinator - ITSM Operations at Caterpillar India Pvt. Ltd. under payroll of Randstad Technologies Pvt. Ltd.