Naresh Kumar
REATAIL OPERATIONS
JALANDHAR,PUNJAB
Summary
Dynamic retail leader with extensive experience at Godfrey Phillips India Limited, excelling in team leadership and operational efficiency. Proven track record of surpassing sales targets and enhancing customer satisfaction. Skilled in SAP and adept at fostering high-performing teams, driving profitability, and implementing process improvements for sustained success.
Overview
11
11
years of professional experience
Work History
Store Manager
NOBLE GROUP SA
LUANDA
11.2024 - Current
- Results-driven Store Manager with proven expertise in managing large-scale retail operations, overseeing a 50,000-square-foot hypermarket, and leading a high-performing team of approximately 100 employees.
Key Responsibilities:
- Strategic Store Management: Driving sales growth, improving customer satisfaction, and ensuring seamless store operations.
- Team Leadership: Developing, training, and motivating a large team to achieve exceptional results.
- Inventory Management: Optimizing stock levels, managing supply chain logistics, and minimizing shrinkage.
- Customer Experience: Delivering exceptional customer service, resolving issues promptly, and fostering a positive store environment.
Skills:
- Retail Management
- Team Leadership
- Inventory Management
- Customer Service
- Sales Growth
- Operational Efficiency
- Time Management
- Conflict Resolution
Achievements:
- Consistently exceeded sales targets and improved customer satisfaction ratings.
- Successfully implemented process improvements, resulting in increased efficiency, and reduced costs.
Area Manager
Godfrey Phillips India Limited
Jalandhar
04.2023 - Current
- Company Overview: 24Seven is India's first and only twenty-four hours’ convenience store chain with more than 150 stores spread across Delhi/ NCR and Chandigarh
- 24Seven is the one-stop-shop for all customer needs, whatever the time of day or night
- Customers can find the best global brands on the shelves to meet their daily needs like groceries, snacks, a wide variety of beverages, personal care products, and even Color bar – our own brand of premium cosmetics
- The ready-to-eat food counters feature the best quality of local & international cuisines, made within our very own state-of-the-art central kitchen
- Handling 7 Stores Punjab Region
- Sales: -
- Profitability: -
- TEAMS Management: -
- Process Excellence: -
- People Development & Training:-
- Customer Satisfaction: -
- 24Seven is India's first and only twenty-four hours’ convenience store chain with more than 150 stores spread across Delhi/ NCR and Chandigarh
- 24Seven is the one-stop-shop for all customer needs, whatever the time of day or night
- Customers can find the best global brands on the shelves to meet their daily needs like groceries, snacks, a wide variety of beverages, personal care products, and even Color bar – our own brand of premium cosmetics
- The ready-to-eat food counters feature the best quality of local & international cuisines, made within our very own state-of-the-art central kitchen
Store Manager
Godfrey Phillips India Limited
09.2019 - 04.2023
- Company Overview: 24Seven is India's first and only twenty-four hours’ convenience store chain with more than 150 stores spread across Delhi/ NCR and Chandigarh
- Maintain high Store Standards
- Maintain Good NPS
- Control on staff Attrition
- Stock verification
- Profitability
- Taking care of customer coordination
- Shrink Always Under budget
- Supervision and inspection of store
- Physically stock checking
- Receipts/issue of items
- Maintaining computerized inventory
- Maintaining the database and sending reports to higher authorities
- Providing service on customer requirement
- Preparation of dispatch documentation
- Maintenance of minimum and maximum stock level
- 24Seven is India's first and only twenty-four hours’ convenience store chain with more than 150 stores spread across Delhi/ NCR and Chandigarh
Assistant Store Manager
Future Group
05.2014 - 06.2017
- Company Overview: Easy day is an Indian retail brand that runs chains of consumer retail department stores
- Future Group, that owns and operate Bazaar, Food bazaar, combined retail operations with Easy day in May 2015
- The merger has created one of India's biggest retail chains with more than 400 stores in India
- Easy day is an Indian retail brand that runs chains of consumer retail department stores
- Future Group, that owns and operate Bazaar, Food bazaar, combined retail operations with Easy day in May 2015
- The merger has created one of India's biggest retail chains with more than 400 stores in India
- Promote as Assistant team leaders 26 June 2016
Education
10th -
Punjab school education board
+2 -
Punjab school education board
B.A. -
Punjab University Chandigarh
HaryanaB.Ed. -
Chaudhary Devi lal university
SirsaSkills
- Windows
- SAP
- Microsoft Word
- Microsoft Excel
- VLOOKUP
- Pivot
- PowerPoint
- Leadership
- Communication
- Teamwork
- Self-confidence
- Attitude toward learning
- Hard work
- Smart work
Previous Work Experience
- Store Manager, 24seven, 09/23/19, Maintain high Store Standards, Maintain Good NPS, Control on staff Attrition, Stock verification, Profitability, Taking care of customer coordination, Shrink Always Under budget, Supervision and inspection of store, Physically stock checking, Receipts/issue of items, Maintaining computerized inventory, Maintaining the database and sending reports to higher authorities, Providing service on customer requirement, Preparation of dispatch documentation, Maintenance of minimum and maximum stock level
- Team Member, Easy Day (Future Group), 05/04/14, Assistant Team Leader, 06/26/16, Assistant Store Manager (Team Leader), 06/26/17
Major Strengths
- Leadership
- Communication
- Team work
- Self-confidence
- Attitude for learning
- Hit the target with hard smart work
Current Job Location
Jalandhar, 24SEVEN (GPI)
Languages
- Hindi
- English
- Punjabi
Hobbies and Interests
- Cooking
- Watching life hacks videos
- Exploring internet
Current Work Experience
Area Manager, 24seven-Godfrey Phillips India Limited, 04/01/23, Handling 7 Stores in Punjab Region, Sales, Profitability, TEAMS Management, Process Excellence, People Development & Training, Customer Satisfaction
Personal Information
- Current CTC: 7.3 lac
- Father's Name: Sh. Daya Krishna
- Date of Birth: 08/07/87
- Marital Status: Married
Timeline
Store Manager
NOBLE GROUP SA
11.2024 - Current
Area Manager
Godfrey Phillips India Limited
04.2023 - Current
Store Manager
Godfrey Phillips India Limited
09.2019 - 04.2023
Assistant Store Manager
Future Group
05.2014 - 06.2017
10th -
Punjab school education board
+2 -
Punjab school education board
B.A. -
Punjab University Chandigarh
B.Ed. -
Chaudhary Devi lal university
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