Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Naresh Kumar V

Bangalore

Summary

Strategic Supply Chain Professional with 10 years of experience in procurement, logistics, and warehousing. Proven track record of reducing costs and enhancing operational efficiency through effective vendor management and process improvement. Skilled in utilizing ERP systems and data visualization to drive strategic planning and cross-functional collaboration.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SCM Manager

Fyva
01.2024 - Current
  • Spearheaded end-to-end supply chain setup and operations, establishing efficient systems and SOPs from the ground up.
  • Directed the integration of new marketplace sellers, overseeing end-to-end onboarding, and ensuring smooth OMS and WMS integrations to enhance order processing, inventory control, and operational visibility. Managed and enforced SLAs to ensure timely and accurate order fulfillment.
  • Managed 3PL warehouse operations, negotiated cost-effective agreements, oversaw contract sign-ups, and handled invoicing and billing processes to ensure financial accuracy.
  • Oversaw procurement and vendor management, including sourcing, negotiation, and cost control, to ensure a reliable and cost-effective supply chain.
  • Led logistics and last-mile delivery operations, optimizing transportation and distribution processes, while negotiating competitive freight rates with carriers across multiple modes to achieve cost savings and ensure on-time delivery.
  • Handled customer escalations, and implemented service strategies to ensure high customer satisfaction.
  • Implemented RTO and RVP control measures, significantly reducing return rates, and associated costs.
  • Collaborated with checkout partners, and implemented strategies to improve conversion rates and reduce cart abandonment.
  • Managed catalog hygiene and correction processes across marketplaces, improving product discoverability, and reducing order errors.
  • Developed cost-optimization strategies across operations, leading to improved margins and operational efficiency.

Team Lead

Flipkart India Private Limited
11.2020 - 01.2024
  • Managed a 3PL partner and set up a new warehouse from scratch, overseeing all operations for both B2C and B2B, including inventory management, inbound and outbound processes, and returns.
  • Monitored key performance metrics in the fulfillment center, focusing on speed, reliability, quality, and cost.
  • Planned and executed future capacity for both regular and peak loads, ensuring smooth operations and storage.
  • Scaled inventory from zero to 8L units in 2021, and successfully delivered 160K orders during BBD'21.
  • Developed and implemented strategies to optimize warehouse layout and storage.
  • Led inventory reconciliation, conducted daily and periodic physical counts, performed bin consolidations, and controlled shrinkage.
  • Implemented lean methodologies and earned two Yellow Belt certifications in cost and speed optimization.
  • Processed monthly billing and invoices for the 3PL partner in accordance with SLA agreements.
  • Maintained zero customer escalations and mis-shipments, with 100% inventory accuracy.
  • Oversaw the inbound function, processing up to 300,000 units daily, scaled inventory to 1.2 crore units, and processed 4.6 million orders during BBD'23.

Sr. Executive

DTDC 3PL & Fulfillment center
09.2019 - 11.2020
  • Managed client PUMA, and processed daily orders for major e-commerce platforms such as Paytm, Amazon, Flipkart, TATACliq, Myntra, Jabong, PUMA Ecom, Nykaa, and AJIO.
  • Managed all operational aspects, including inbound and outbound, inventory control, and the returns.
  • Directed daily operations with a focus on achieving key business metrics and continuous improvement, leading a 120-member team with direct reports.
  • Hired, trained, and monitored associates on performance strategies and customer service, and increased the number of cross-trained associates from 20% to 90%.
  • Consistently met 100% of on-time order processing targets, handling approximately 10,000 orders daily, and successfully managing order surges of up to 10 times the normal volume.
  • Responsible for conducting and overseeing monthly and quarterly inventory counts, and compiling data into reports for forecasting and analysis.
  • Reviewed customer returns and processed them using an in-house SAP pricing tool.
  • Increased picking accuracy from 89% to 99.8%, and improved overall inventory accuracy to 99.89%.

Team Lead-Operations

Medlife international Pvt Ltd
04.2018 - 08.2019
  • Managed procurement for six warehouses across India, negotiating vendor contracts for optimal pricing.
  • Prepared purchase orders and conducted regular inventory cycle counts to ensure accuracy.
  • Resolved discrepancies through month-end reconciliations to maintain financial integrity.
  • Ranked vendors to streamline procurement processes and enhance efficiency.
  • Monitored inventory levels, designating items for marketing promotions based on sales data.
  • Supported catalog and ordering team in resolving product-related issues effectively.
  • Achieved 98% fill rate while reducing procurement SLA from 24 hours to 6 hours.

Supervisor

Medplus India Pvt ltd
09.2015 - 04.2018
  • Managed daily warehouse operations with a focus on FIFO inventory management.
  • Developed systems for safe product handling and storage in the warehouse.
  • Handled e-commerce operations for Med Plus Mart for two years, processing online orders for 400 stores in Karnataka.
  • Oversaw outbound shipments, optimized lead times, and reduced webcast order processing time from 24 hours to 8 hours to ensure prompt delivery to customers.
  • Coordinated with the logistics team, and modified the routing system to ensure timely delivery and efficient warehouse operations.
  • Created charts and dashboards for tracking daily progress, and generating weekly and monthly reports.
  • Increased online sales by 50% within three months, and achieved a 101% growth over one year, driving a business worth ₹12.5 crore.
  • Lowered warehouse complaints to a single-digit number.

Education

Bachelor of Science (BSC) -

Sri Venkateswara Arts & Science College
Tirupati
01-2015

Intermediate (Bi.P.C) -

APSWR Jr College
Ramakuppam
01-2012

Secondary School Certificate (SSC) -

GRT High School
Madanapalle
01-2010

Skills

  • Supply chain management
  • Inventory planning and forecasting
  • Strategic leadership
  • Cross-functional collaboration
  • Cost reduction
  • Project execution
  • Logistics and warehousing
  • Quality improvement
  • ERP proficiency
  • Lean methodology
  • Data analysis
  • Advanced Excel
  • Power BI

Certification

Certificate: Lean Six Sigma Yellow Belt trained and certified

Project title: Gemini (cost and space optimization) - 1.6 cr savage per annum

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
kannada
Advanced (C1)
C1

Timeline

SCM Manager

Fyva
01.2024 - Current

Team Lead

Flipkart India Private Limited
11.2020 - 01.2024

Sr. Executive

DTDC 3PL & Fulfillment center
09.2019 - 11.2020

Team Lead-Operations

Medlife international Pvt Ltd
04.2018 - 08.2019

Supervisor

Medplus India Pvt ltd
09.2015 - 04.2018

Bachelor of Science (BSC) -

Sri Venkateswara Arts & Science College

Intermediate (Bi.P.C) -

APSWR Jr College

Secondary School Certificate (SSC) -

GRT High School

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Naresh Kumar V