Summary
Overview
Work History
Education
Skills
Certification
Contact
Languages
Accomplishments
Personal Information
Skills
Timeline
Generic
Naresh Manoori

Naresh Manoori

Hyderabad

Summary

Results-driven Head of Operations known for productivity and efficient task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability to drive operations forward. Commitment to continuous improvement and operational excellence sets the stage for success in dynamic environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Head of Operations - Ops Consulant

Leons Burger & wings
Banglore
09.2024 - Current
  • Handling Entire brand in 3 Cities
  • Handling 40+ outlets with 17-18 CR per month
  • New product Launch, Market recci, Bench marking
  • Achieved company growth and brand development through market expansion and sales.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Monitored performance metrics to ensure targets were met.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Developed and implemented sales strategies to improve market share.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Oversaw daily operations of the sales department ensuring all tasks were completed efficiently.
  • Executed strategic sales plans to expand customer base and revenue.
  • Recruited, trained, evaluated, coached, and mentored sales staff members as needed.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Coordinated with marketing teams to develop promotional materials, campaigns, and pricing models.

Head of Operations - Ops Consultant

Just shawarma
Banglore
06.2024 - 09.2024
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Led cross-functional teams in the development of new products and services.
  • Recruited, hired, trained, coached, evaluated, and terminated personnel as necessary.
  • Formed and sustained strategic relationships with clients.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Established quality assurance standards across all departments within the organization.
  • Developed long-term strategies for improving operational efficiency while maintaining high quality service levels.
  • Ensured compliance with applicable laws, regulations and industry standards.

Head Of Operations

Qaffeine Coffee
Hyderabad
11.2023 - 05.2024

*Collaborated with executive leadership on strategic planning initiatives to drive business growth.

  • Ensured compliance with industry regulations and company policies, mitigating potential risks.
  • Evaluated emerging market trends to inform strategic decisions affecting the organization''s future direction.
  • Optimized inventory levels by implementing demand forecasting tools and techniques.
  • Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
  • Reduced operational costs through effective budget management and cost-saving strategies.
  • Developed comprehensive training programs for staff, enhancing team performance and skill sets.

Operations Consultant

Harleys Fine Baking
Hyderabad
08.2023 - 11.2023
  • Responsible for end-to-end P&L food cost and controlling the variable costs, Indenting, wastage control
  • Handling of complete day to day operations of 14 outlets
  • New locations identifying and transforming and opening for customers
  • SOP creations and new food, beverage R&D, launch, photoshoot, price fixing and new menu executions
  • Menu design, Combos, deals creatives Co ordinating with social media agencies for smooth operations
  • Driving sales, offline marketing, events etc
  • Streamlined operations for better consistency, optimizing staff scheduling and managing inventory levels
  • Increased sales revenue with targeted marketing campaigns and promotional offers tailored to the local market
  • Collaborated with district management teams to share best practices across multiple locations within the franchise network
  • Conducted routine equipment maintenance checks ensuring adherence to manufacturer guidelines extending machines' lifespan and minimizing repair downtime
  • Developed strong relationships with suppliers, negotiating favorable terms and ensuring timely deliveries of products
  • Mitigated potential risks through diligent cash handling procedures while also investing in security systems that deter theft or fraud incidents
  • Launched new menu items based on market trends and customer feedback to attract diverse clientele
  • Fostered a culture of continuous improvement by encouraging staff feedback and implementing data-driven recommendations accordingly
  • Managed financial aspects of the restaurant, including budgeting, forecasting, and analyzing profit margins to drive business growth
  • Elevated brand reputation through community outreach initiatives like sponsoring local sports teams or participating in charity events
  • Boosted employee retention through competitive compensation packages, opportunities for career growth, and recognition programs
  • Ensured compliance with health and safety regulations, maintaining a clean and safe working environment for employees and customers
  • Coordinated catering services for special events such as weddings, corporate functions, or community gatherings to generate additional revenue streams
  • Implemented cost-saving measures to reduce overhead expenses without compromising quality or service levels
  • Improved customer satisfaction by implementing efficient QSR processes and maintaining high-quality standards
  • Enhanced team performance by providing regular training sessions and conducting performance evaluations

City Head - Operations

Stanza Living
Hyderabad
07.2019 - 08.2023
  • Complete monitoring and handling of the entire operations of Stanza Living managed living industry for the past 4.3 years and responsible for 15-20 properties in multiple cities in South Hyderabad, Visakhapatnam and Chennai
  • Team building, motivating team towards common goals, handling Solving human resource issues at branch level
  • Vendor Management, Cost & Budget ensuring profitability through cost-effectiveness, new store openings, rent collection, monitoring amenities such as food, housekeeping, and WIFI
  • Promoted to City Head from Cluster Manager in Jan 2022 by virtue of overall excellence in performance
  • Championed diversity and inclusion initiatives, fostering a more inclusive culture within the city government and promoting equitable access to resources for all residents
  • Optimized resource allocation across various departments in order to achieve desired outcomes efficiently while minimizing costs
  • Promoted economic development by attracting new businesses to the area through incentives and streamlined permitting processes
  • Improved interdepartmental communication for smoother operations and better resource allocation
  • Evaluated development plans against city regulations and available data
  • Monitored and supported bidding and proposal process.

Operations Manager

Indiblaze Group
03.2017 - 07.2019
  • Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory wastes
  • Responsible for Sales and Brand development
  • Growth strategies, new store openings, Handling Online partners and alliances with other brands
  • Increased the profit margin of select menu items by 15% by switching to a local supplier with lower ingredient costs
  • Hired, trained and coached 70+ staff members on customer service skills, food and beverage knowledge and COVID-19 safety standards
  • Responsible for P&L, Food cost, menu additions, cost fixing and budgets.

Area Manager - Operations

Cafe Coffee Day
10.2012 - 01.2017
  • Effective management of the fast-paced and popular chain of coffee shops in the busiest areas of the city
  • Managed and supervised orders, stock and occasionally altered menus to offer seasonal items
  • Maintained a clean, hygienic and organized environment, conducive to customer satisfaction and met all safety health standards.

Education

Executive Programme in Senior Leader Ship - Organizational Leadership

IIM Vishakapatnam
Vishakapatnam
12-2024

Master of Business Administration - Marketing and HR

Megha PG college, Osmania University

Bachelors in Hotel management & Catering Technology -

Osmania University

Skills

  • Operational excellence
  • Safety management
  • Organizational development
  • Employee reviews
  • Marketing strategy
  • Teamwork
  • Inventory tracking and management
  • Problem-solving aptitude
  • Revenue generation
  • Marketing strategies
  • Budgeting and cost control
  • Performance evaluations
  • Revenue forecasting
  • Inventory control
  • Sales strategies
  • Sales management
  • Professionalism
  • Business leadership
  • Management collaboration
  • Self-management training
  • Vendor / supplier performance management

Certification

  • Senior Leadership, Indian Institute of Management - Vishakapatnam
  • HACCP/Food Safety risk management

Contact

Hyderabad 500055

Languages

3,5,5,5,5

Accomplishments

  • Awarded twice as the Best Cafe of the month of my cafe in Cafe coffee day
  • Received Operations excellence certificate and Food certificate in cafe coffee day
  • Got 5/5 in Stanza Living appraisal FY 22-23
  • Consistently exceeded the monthly goals by a minimum of 10% by training FOH staff on upselling techniques and creating a featured food and beverage program.

Personal Information

Title:

Skills

Timeline

Head of Operations - Ops Consulant

Leons Burger & wings
09.2024 - Current

Head of Operations - Ops Consultant

Just shawarma
06.2024 - 09.2024

Head Of Operations

Qaffeine Coffee
11.2023 - 05.2024

Operations Consultant

Harleys Fine Baking
08.2023 - 11.2023

City Head - Operations

Stanza Living
07.2019 - 08.2023

Operations Manager

Indiblaze Group
03.2017 - 07.2019

Area Manager - Operations

Cafe Coffee Day
10.2012 - 01.2017

Executive Programme in Senior Leader Ship - Organizational Leadership

IIM Vishakapatnam

Master of Business Administration - Marketing and HR

Megha PG college, Osmania University

Bachelors in Hotel management & Catering Technology -

Osmania University
Naresh Manoori