Naresh Mittal
Siliguri
Summary
Dynamic professional with a proven track record at United Health Group, excelling in strategic planning and problem-solving. Adept at fostering team cohesion and enhancing operational efficiency, I consistently deliver high-quality outcomes while remaining calm under pressure. Committed to driving success through effective leadership and resourcefulness in challenging environments.
Overview
17
17
years of professional experience
Work History
Consultant
Sand Martin Consultants Pvt. Ltd.
08.2022 - 10.2024
- Delivered day-to-day tasks accurately and efficiently.
- Acquired and applied new skills to improve daily task efficiency and productivity.
- Successfully met deadlines under tight schedules.
- Demonstrated a positive attitude, friendliness, and a willingness to assist wherever needed.
- Provided prompt customer service and managed challenging situations with ease.
- Applied critical thinking to evaluate problems, explore solutions, and make informed decisions.
- Processed and validated insurance claims promptly, ensuring smooth client experiences.
- Explained claims processing timelines to clients, managing expectations effectively.
- Work from Home - USA Profile related to claims, COBRA and enrollment etc.
Team Leader
Sand Martin Consultants Pvt. Ltd.
02.2009 - 11.2021
- Fostered a cohesive team environment by conducting regular feedback sessions.
- Optimized workflows to increase operational efficiency.
- Enhanced employee retention through effective motivation strategies.
- Led the team to deliver high-quality outcomes consistently.
- Onsite – USA profile related to claims, COBRA and enrollment etc.
Senior Associate
United Health Group
12.2007 - 07.2008
- Achieved project goals through strategic planning and execution.
- Managed and resolved escalations, ensuring client satisfaction.
- Conducted training sessions to enhance junior associate skills.
- Onsite – USA profile related to claims.
Education
Bachelor of Commerce -
University of North Bengal
Siliguri05-2002
Skills
- Calm under pressure
- Problem-solving
- Team building
- Strategic planning
- Leadership
- Resourcefulness
Timeline
Consultant
Sand Martin Consultants Pvt. Ltd.
08.2022 - 10.2024
Team Leader
Sand Martin Consultants Pvt. Ltd.
02.2009 - 11.2021
Senior Associate
United Health Group
12.2007 - 07.2008
Bachelor of Commerce -
University of North Bengal
Languages
- Hindi: Fluent
- English: Fluent
- Bengali: Fluent
- Nepali: Fluent
Hobbies and Interests
- Playing cricket and watching sports
- Watching business news and shows
Languages
- Hindi: Fluent
- English: Fluent
- Bengali: Fluent
- Nepali: Fluent