Summary
Overview
Work History
Education
Interests
Timeline
Generic
Naresh Nesan

Naresh Nesan

Player Service Team Lead

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
3
3
Language

Work History

Player Service Team Lead

Scopely Games
Bangalore
04.2016 - Current
  • Handling concerns E-Mails, App Reviews and Fan Page.
  • Finding bugs in-game and reporting it to the concerned team.
  • Following up with the issues fixed.
  • Working on lower C-SAT ratings and improving the scores.
  • Handling multiple games and providing support.
  • Working on CCPA/GDPR/Apple Deletion and Facebook Deletion.
  • Maintaining Data Privacy Tracker.
  • Maintaining Roaster and Shift.
  • Supporting Teammates during other absences.
  • Providing complete support to them while being a POC.
  • Training team mates and new joiners.

Interactive Social Media Advisor

[24/7] Inc
Bangalore
04.2012 - 04.2013
  • Assisting customers via chat for the queries.
  • Helping customers to select the right product.

Education

B.COM - Accounts

Presidency College
Bangalore
04.2008 - 04.2011

HEBA -

Lowry Memorial Pre University College
Bangalore
03.2006 - 03.2008

SSLC -

Lowry Memorial Bangalore
Bangalore
03.2003 - 03.2004

Interests

Fitness training and PS5/Mobile Games

Timeline

Player Service Team Lead

Scopely Games
04.2016 - Current

Interactive Social Media Advisor

[24/7] Inc
04.2012 - 04.2013

B.COM - Accounts

Presidency College
04.2008 - 04.2011

HEBA -

Lowry Memorial Pre University College
03.2006 - 03.2008

SSLC -

Lowry Memorial Bangalore
03.2003 - 03.2004
Naresh NesanPlayer Service Team Lead