Naresh Suresh Babu

• Created CI and CD pipelines with Jenkins and Docker to automate the build process of applications.
• Implemented containerization technologies such as Docker and Kubernetes for faster delivery cycles.
• Configured, managed, and monitored cloud-based services such as AWS EC2, S3, EBS, ELB, RDS using Terraform and Ansible.
• Maintained Linux servers and containerized workloads in cloud environments, ensuring high availability and performance.
• Collaborated with developers to troubleshoot and resolve build and deployment issues, enhancing overall workflow efficiency.
• Developed procedures to automate code builds and deployments.
• Managed infrastructure components, including virtual machines, storage devices, and networks, supporting seamless operations across cloud environments.
• Projects: Zapro and opentext tool integration with Sun Systems

• Continuous Integration & Automation (Jenkins): Build, test, and package application code automatically upon commits or pull requests.

• Kubernetes Orchestration (AWS EKS): Provision, scale, and maintain Amazon Elastic Kubernetes Service clusters, manage node groups, and handle role-based access control (RBAC).

• Containerization (Docker): Write optimized Dockerfiles, manage multi-stage builds, harden container images, and push artifacts to registries like Amazon ECR.

• Package Management (Helm Charts): Create, version, and deploy templated Kubernetes manifests using Helm for repeatable, multi-environment application releases and rollbacks.

• Monitoring & Observability (Prometheus & Grafana): Scrape cluster and application metrics using Prometheus and build real-time visual dashboards in Grafana for system health tracking.

• Cloud Logging & Native Management (AWS CloudWatch): Aggregate logs, set up metric alarms, and track AWS infrastructure-level performance and audit trails.

• Source Control & Collaboration (GitHub): Manage code repositories, set up branching strategies, configure webhooks, and enforce code reviews and GitOps/CI workflows.

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• Carried out Infrastructure and Application level migrations using a SaaS platform named SurPaaS on public cloud providers such as Microsoft Azure and AWS.
• Expert in Cloud Technologies like Amazon Web Services (AWS) VPC, EC2, Cloud formation, S3, IAM, RDS, Route 53, Cloud Watch, Dynamo DB and Elastic cache.
• Launched virtual Windows and Linux servers on public cloud providers and configured them for testing. Also tested the SurPaaS application for each new upgraded releases which rapidly scans, analyses, cloudifies and if desired Saasifies applications into scalable, managed cloud software solutions.
• Creating servers, AMIs, storage blocks in S3, taking snapshots, VPCs, subnets, load balancing and auto-scaling in AWS
• Delivered reports containing server cloudability, availability, cost optimisation and other important information related to migration for customers.
• Created Demo Environments on SurPaaS MaaS (Migration as a Service) platform to showcase various levels of migration to customers.
• Coordinated with internal teams for customer issues and resolved them on-time.
• Performed troubleshooting on servers over virtual meetings with customers.

• Project - Telstra - Australia
• Network Monitoring & Operations:
• Track the real-time performance and health of switches, routers, firewalls, and wireless access points using monitoring dashboards.
• Patch physical network cables (Ethernet/fiber) into patch panels and switch ports.
• On-Premises Server Support:
• Monitor physical server health (LED status indicators, fan noise, power supplies, and rack temperatures) in local data centers or server rooms.
• Handle routine hardware swaps (hard drives, RAM, power supplies) and coordinate with OEM vendors (Dell, HP, Lenovo) for part replacements under warranty.
• Ticketing & Incident Handling:
• Pick up, log, and triage incoming helpdesk or NOC (Network Operations Center) support tickets.
• Resolve basic end-user connectivity issues, VPN drops, or slow network segments following standard runbooks.
• Escalate complex configuration, routing, or security incidents to L2/L3 engineers or senior administrators.