Naresh Vaishnav
Online Sales Manager
Chennai,TN
Summary
Dynamic Online Sales Manager with a proven track record at Challani Jewellery Mart, excelling in social media marketing and client relationship management. Spearheaded a team of 15, driving significant lead conversions and enhancing brand awareness through innovative campaigns. Adept at multitasking and fostering collaboration, ensuring exceptional service and sales growth.
Overview
15
15
years of professional experience
1
1
Language
Work History
Online Sales Manager
Challani Jewellery Mart
01.2023 - Current
- Lead a team of 15 online sales executives across multiple stores, managing leads from social media, website inquiries, and telecalling.
- Maintain structured daily, weekly, and monthly reports on leads, follow-ups, and conversions.
- Conduct regular training sessions on online selling using WhatsApp, FaceTime, Zoom, and other communication platforms.
- Collaborate with the social media team for campaign planning, influencer tie-ups, and high-impact photoshoots.
- Played a key role in executing multiple successful brand photoshoots.
- Managing exports to other countries.
Counter Manager
Challani Jewellery Mart
01.2021 - 12.2022
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
Senior Sales Executive
Challani Jewellery Mart
01.2020 - 12.2020
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Built relationships with customers and community to promote long term business growth.
Store In Charge
JJ Diamonds
11.2015 - 12.2019
- Maintained showroom requirements.
- Handling exhibition activities.
- Customized products with new ideas.
- Maintaining sales register.
- Effectively handling high-level customers.
- Maintaining staff attendance.
Inventory Analyst and Quality Control
CaratLane Trading Pvt Ltd
11.2014 - 11.2015
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
- Collaborated with factory teams to ensure seamless coordination of inventory movement across departments.
- Tracking fast moving products and fulfilling store requirements
Wholesale Associate
MA Jewellers
10.2010 - 10.2014
- Tracking the issuing of metal to goldsmiths.
- Handling the orders.
- Maintained accurate records of transactions, invoices, and payments for smooth financial operations.
- Received new stock and input values into computer system.
Education
Bachelor of Commerce - Financial Accounting
AM Jain College
Chennai, India 04.2001 -
Skills
Social Media marketing campaigns
Social media advertising
Teamwork and collaboration
Multitasking Abilities
Client relationship management
Brand awareness
Sales presentations
Creative content production
Timeline
Online Sales Manager
Challani Jewellery Mart
01.2023 - Current
Counter Manager
Challani Jewellery Mart
01.2021 - 12.2022
Senior Sales Executive
Challani Jewellery Mart
01.2020 - 12.2020
Store In Charge
JJ Diamonds
11.2015 - 12.2019
Inventory Analyst and Quality Control
CaratLane Trading Pvt Ltd
11.2014 - 11.2015
Wholesale Associate
MA Jewellers
10.2010 - 10.2014
Bachelor of Commerce - Financial Accounting
AM Jain College
04.2001 -