Naresha R

• Processed transactions as per defined standard operating procedures.
• Conducted necessary research in Oracle, such as customer standards, installed base, quoting applications, service contracts.
• Collaborated with stakeholders and peer groups on various process-related questions or issues.
• Working as an SME (Subject Matter Expert) for OKS, DPOSS and CMRB.
• Performing audits for the team (IQ, ACS, OQ)
• Conducting training on the OKS and DPOSS process for new joiners.
• Handling escalation and queries.

As store manager iam responsible for overseeing a store's daily operations, maintaining the stock, preparing the reports and preparing the PO.

Working for Banking operations and dealing with loans, credit card and mortgage