Naresh Chandra Gubba
.
Hyderabad
Summary
A results-driven and technically proficient professional with a diverse background in Content Moderation, Data Annotation, Trust & Safety, Quality Auditing, Operations Management, Customer Service, and AI/ML. Known for successfully managing complex projects and delivering high-quality outcomes, I bring a unique combination of technical expertise, strategic thinking, and strong communication skills
Overview
10
10
years of professional experience
3
3
Languages
Work History
Data Annotation Specialist
Microsoft India Private Limited
03.2021 - Current
- Utilizing in-house software to transcribe audio clips and annotate diverse data formats including text and images, with various labels to support project requirements.
- Going through content, extract information, provide needed information through tools with high accuracy and consistency.
- Perform quality evaluation of transcription and annotation results produced by different sources.
- Data Annotation Specialists are comfortable understanding data as it relates to sentiment, intent, and semantic.
- Use deductive reasoning based on information provided in contextual turns to ensure data labeling is of the highest quality.
- Annotated and labeled large volumes of data.
- Demonstrated exceptional organizational skills to efficiently prioritize and manage multiple data annotation projects, ensuring timely and accurate completion.
- Creating visualizations using Power BI to monitor and track targets, quality, and throughput of the team and providing valuable insights for performance improvement.
- Experienced in monitoring and managing user-generated content for policy violations, identifying risks, and implementing proactive measures to ensure platform safety and compliance.
- Oversaw Bing search activities to identify and address policy violations, such as hate speech and harassment, and conducting thorough investigations into suspicious activities.
- Conduct investigations into reported violations or suspicious activities, including fraudulent transactions, abusive behavior, spam, inappropriate content and take appropriate actions such as warning, removing content, or escalating severe cases.
- Identify emerging risks and trends in user behavior, content, and online threats.
- Implement proactive measures to mitigate risks, such as identifying and preventing the spread of misinformation, scams, or illegal activities.
- Monitoring and reviewing content to ensure it complies with community guidelines or policies.
- Delighted our stakeholders by delivering high-quality services, meeting deadlines, and exceeding expectations.
- Piloted a new process for different apps like WD, SBS and excelled in those apps. Also, trained my team members on those.
Speech Analyst
Zen3 Infosolutions
06.2019 - 02.2021
- Led the development of word-to-word data annotation as a Siri Grading Analyst, ensuring enhanced accuracy in tagging for improved model performance.
- Achieved 95% data accuracy while meticulously annotating critical datasets, enabling seamless handoff to Data Scientists for analysis. My precision and expertise earned me a spot on the review team, where I also trained new team members.
- Promoted to lead a team of 10 peers, leveraging my process knowledge and accuracy to train and guide them effectively.
- Transformed raw, unstructured data into structured datasets, optimizing its usability for engineering analysts.
- Contributed to the Sayint project by handling and transcribing datasets with high accuracy, leading to improved model performance and enhanced data reliability.
Healthcare Specialist
IKS Health
03.2015 - 06.2019
- Produced accurate and reliable medical reports through both speech recognition editing and direct transcription, ensuring high-quality documentation.
- Reviewed audited reports daily to identify and correct any errors promptly, maintaining the integrity and accuracy of medical documentation.
- Utilized extensive knowledge of medical terminology, grammar, and style guidelines to ensure reports met client specifications and adhered to industry standards.
- Conducted thorough research using historical reports, reputable websites, and reference books to verify the appropriateness of medical terms, instruments, medications, and dosages.
- Followed style guidelines set forth by AHDI and client-specific requirements, ensuring consistency and accuracy in medical documentation.
- Implemented corrective actions based on report audits and feedback to continually enhance the accuracy and quality of medical documentation.
- Maintained up-to-date knowledge of medical terminology and practices through ongoing research and professional development, supporting the creation of high-quality documentation.
Education
Bachelor of Pharmacy -
Osmania University
Hyderabad, India02-2015
Skills
Data Analytics
Awards
Microsoft, Microsoft Global Hackathon - 2022
Attributes
- Impeccable analytical skills
- Stress management
- Resilience and persistence
- Innate problem solver
Timeline
Data Annotation Specialist
Microsoft India Private Limited
03.2021 - Current
Speech Analyst
Zen3 Infosolutions
06.2019 - 02.2021
Healthcare Specialist
IKS Health
03.2015 - 06.2019
Bachelor of Pharmacy -
Osmania University
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