Naresh G
Chikkaballapur
Summary
I am a dedicated individual with a strong educational background in commerce and hands-on experience in managing delivery operations. I excel in optimizing processes and maintaining high levels of customer satisfaction. My strong communication, leadership, and time management skills enable me to effectively contribute to any team, and I am excited about opportunities for growth and collaboration. To provide creative ideas and effectively contribute towards the goals of the organization and grow along with the organization.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Store Manager
Scootsy Logistics
03.2026 - Current
- Managed daily store operations and ensured smooth workflow.
- Trained and supervised staff to enhance customer service skills.
- Implemented inventory management processes for efficient stock control.
- Resolved customer inquiries and complaints effectively and promptly.
- Collaborated with suppliers to maintain product availability and quality.
- Conducted regular staff meetings to communicate goals and updates.
- Enforced company policies to maintain a safe shopping environment.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Organized promotional events to increase product awareness.
- Implemented efficient systems for tracking stock movement.
- Trained and mentored staff on customer service protocols, enhancing team performance and engagement.
- Structured HR consulting services to support clients during organizational developments and changes.
STORE SUPERVISOR
Bigbasket
02.2025 - 03.2026
- Company focused on quick delivery services
- Supervised daily store operations and maintained a clean environment.
- Assisted customers with product inquiries and provided personalized service.
- Managed inventory levels and organized stock on shelves efficiently.
- Trained new staff on store policies and operational procedures.
- Coordinated merchandise displays to enhance visual appeal and accessibility.
- Implemented loss prevention strategies to protect store assets effectively.
- Communicated with management regarding staff performance and customer feedback.
- Answered customer queries and complaints and provided prompt solutions.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Maintained clean and organized facility to prevent accidents, damages, and lost items.
- Monitored stock levels and identified ordering needs.
- Received store deliveries and transported items to correct facility locations.
- Assigned tasks to staff according to workload requirements.
- Tracked orders from vendors to ensure timely arrival of goods.
TL
Blinkit
01.2024 - 01.2025
- Company focused on quick delivery services
- Managed order fulfillment, ensuring timely and accurate deliveries to customers
- Maintained high service quality and customer satisfaction by addressing issues proactively
- Coordinated with warehouse teams for efficient inventory handling and order processing
- Assisted customers with product inquiries and provided personalized service.
- Managed inventory levels and organized stock on shelves efficiently.
- Trained new staff on store policies and operational procedures.
- Answered customer queries and complaints and provided prompt solutions.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Maintained updated records on product deliveries, returns,
Education
B.com -
Dr.shree Jachani first grade college
Bangalore09-2023
PUC -
Dr.shree Jachani PU College
CHIKKABALLAPUR01-2019
SSLC -
Government High School Avalagurki
CHIKKABALLAPUR01-2017
Skills
- Cash handling
- Team building
- Customer service
- Problem resolution
- Employee training
- Process optimization
- Effective communication
- Time management
- Leadership skills
- Performance evaluation
- Sales promotions
- Flexible schedule
- Sales promotion
- Multitasking and organization
- Problem-solving
- Team leadership
- Customer experience management
- Performance reviews
- Operations management
- Staff supervision
- MS Word
- MS Excel
- Tally
- Kannada typing
- Good Communicative Skills
- Leadership skills
- Good management skills
- Ability to work hard and meet the target assigned
Desire to work in challenging environment
Websites
Accomplishments
- Increased delivery efficiency by 15%.
- Reduced order processing time by 20%.
- Trained 10 new delivery partners.
- Achieved 99% customer satisfaction rate.
Timeline
Store Manager
Scootsy Logistics
03.2026 - Current
STORE SUPERVISOR
Bigbasket
02.2025 - 03.2026
TL
Blinkit
01.2024 - 01.2025
B.com -
Dr.shree Jachani first grade college
PUC -
Dr.shree Jachani PU College
SSLC -
Government High School Avalagurki