Naresh Kumar Meesala
Hyderabad
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. An enthusiastic professional, aiming for opportunities to fully utilize training and skills, while making a significant contribution to the success of the company. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Strongly believe that success comes to those who are willing to go an extra mile. A disciplined and enterprising professional with 10+ years of comprehensive experience viz. Regulatory Compliance Management, People Management, Training & Development, Anti-Money Laundering (AML) Investigation, Customer Service Management and Technical Support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Lead
Tata Consultancy Services
07.2021 - Current
- Alerts/cases generated on internal system if certain thresholds are deviated. Detailed analysis will be conducted on why, where, when, who and how transactions were conducted. By following procedures set by organization a 2-level monitoring would be performed. Upon detailed analysis of transaction activity reviewed is within customer's profile, alert will be closed at Level 1. However, if transaction activity does not align with customer profile or any suspicious activity noted then alert will be referred to Level 2 by preparing a SAR ready narrative.· Responsible for conducting AML process training new staff and Leading a team of 17 associates whose quality, quantity will be closely monitored as set by organization and conducting appraisals.· Responsible for providing AML process class room training end-to-end, OJT, Certification and Learning Curve Ramp-up's.· Managing 14 direct report staff's day-to-day activities related to process.· Well-versed knowledge on subjects like AML, Transactions Monitoring, KYC, Sanctions, ABC, Fraud, Policies, Procedures and Global Banking Regulations.· Expertise in coaching staff, handling MI for the process, work assignment, quality checking, production and performance management, stakeholder management, change management, internal audit & compliance and process improvement.· Also, ensuring alerts/cases generated are completed within the TAT.· Manage business partners and other stakeholders including Quality teams, Continuous Learning, Ops desk,. Communicate challenges and provide support/solutions wherever required 2-level monitoring would be performed. Upon detailed analysis of transaction activity reviewed is within customer's profile, alert will be closed at Level 1. However, if transaction activity does not align with customer profile or any suspicious activity noted then alert will be referred to Level 2 by preparing a SAR ready narrative.
- Responsible for conducting AML process training new staff and leading a team of 17 associates whose quality, quantity will be closely monitored as set by organization and conducting appraisals.
- Responsible for providing AML process classroom training end-to-end, OJT, Certification and Learning Curve Ramp-ups.
- Managing 14 direct report staff's day-to-day activities related to process.
- Well-versed knowledge on subjects like AML, Transactions Monitoring, KYC, Sanctions, ABC, Fraud, Policies, Procedures and Global Banking Regulations.
- Expertise in coaching staff, handling MI for the process, work assignment, quality checking, production and performance management, stakeholder management, change management, internal audit & compliance and process improvement.
- Also, ensuring the alerts/cases generated are completed within the TAT.
- Manage business partners and other stakeholders including Quality teams, Continuous Learning, Ops desk, communicate challenges and provide support/solutions wherever required.
Senior Accounting Officer - Shared Services (SME)
RR Donnelley
10.2019 - 07.2021
- Quality Assurance for processed invoices
- Tracking daily and weekly volumes
- Preparing monthly reports for the overall LSC billing department.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Identified and resolved unauthorized, unsafe or ineffective practices.
AML Investigations Analyst, SME/Embedded Coach
HSBC
07.2014 - 10.2019
- Specialization in transaction monitoring and retail, commercial accounts, quality assurance and Embedded Coach.
- Started with Level 1 analysis in transaction monitoring investigations on CAMP systems for UK region.
- Further progressed to perform Level 2 analysis (Enhanced Due Diligence) on retail and commercial Clients in transaction monitoring to analyze on Unusual Activity Reports (Manual).
- Further progressed to perform critical investigations on Retail banking and commercial banking clients.
- Manage and drive daily production activities in line with agreed PLAs. (Includes daily huddles, coaching/feedback, decision making, floor walking, tracking production and projecting variances so targets can be achieved, identify any challenges teams are facing and escalate, request for additional support when required from business etc.)
- Lead CCAM project for RBWM and CMB LOBs highlighting gaps, floor support to identify any deviations in process, coordinating with business, sites and cascading same, collation of queries, understanding progress by sites and calibrating same on calls and speak to QA team for any deviations noted.
- Collating required information across all sites for UK region and preparing UK weekly / Monthly Governance deck and have been part of handling weekly calls from GSCV.
Senior Financial Accounting Associate
RR Donnelley
04.2013 - 07.2014
- Processing of Invoices for various internal and external customers.
- Performing match audits before processing invoices.
- Resolving customer's queries through emails and telephone calls.
- Supervising and checking quality of junior staff.
- Run aging reports from SAP periodically and follow-up on unpaid invoice.
- Coordinating with Cash Application Department and providing details of Invoices to apply cash appropriately.
- Monitoring KPI (Key Process Indicator) for whole team and updating status to Manager.
- Participate in conference calls on process related matters along with Team Lead.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Investigated daily variances and corrected errors to resolve discrepancies
Senior Accountant
Sri Lakshmi Priya Travels
12.2011 - 02.2013
- Prepare accurate, timely financial statements in accordance with established schedule and with input from rest of accounting department
- Review all inter-company transactions and generate invoices as necessary.
- Reconcile balance sheet accounts.
- Conduct regular ledger maintenance.
Team Lead
Patra India BPO Services Pvt. Ltd
05.2008 - 11.2011
- Managing, supervising personnel, performance and activities in assigned area.
- Reviewing production metrics of teams and individuals.
- Responsible for working with US Account managers in Insurance Industry to resolve any issues between them and Indian Operations and thereby building excellent customer satisfaction.
- Responsible for designing reports for production and individual's performance analysis.
- Identifying and allocating team depending on requirement of projects.
- Making sure that team meets required SLA on project.
- Submitting reports to senior management and clarifying any questions to client on projects.
- Preparing and submitting reports for all completed projects.
- Directed and supervised team of 17 engaged in daily production, quality and career development.
- Trained new team members by relaying information on company procedures and safety requirements.
Senior Associate
Basics Foundation - ISKCON
04.2007 - 01.2008
- Entering customer and account data from source documents within time limits.
- Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
B Com Computers - Financial Accounting And Computers
Andhra University
Visakhapatnam2006
Typewriting English Lower Grade -
State Board of Technical Education And Training
Hyderarbad2005
Intermediate - Maths Physics Chemistry
Gayathri Vidya Parishad
Visakhapatnam2003
Diploma in Computer Application - Computers
CARE
Visakhapatnam2003
SSC -
Little Garden High School
Visakhapatnam2001
Skills
- AML Transaction Monitoring
- AML KYC CIP
- Preparing SAR ready Narrative
- Team Handling
- MI Reporting
- Performance Monitoring
- Production Monitoring
- Trend Tracking
- Regulatory Compliance
- Quality Control
- Key Performance Indicators
- Performance Improvement
- Mentoring
- Team Supervision
- Quality Improvement
- Overtime Management
- Coaching
- Service Level Agreements
- Training
Certification
- BDA : Certificate in Anti Money Laundering - TCS
- BDA : Certificate in Product Management - TCS
- Lean Six Sigma (LSS) - Process : Performance Improvement (PI) Techniques - TCS
Languages
English
Hindi
Telugu
Tamil
Additional Information
Achievements :
· Top Performer Award for the month of August, 2015, for Anti-Money Laundering investigations process in HSBC.
· Rising Star Award for the month of September, 2014 for Anti-Money Laundering investigations process in HSBC.
· Employee of the Month Award December, 2009 for Policy Checking Process in Patra India BPO Services.
Projects :
Deployed Customer Centric Alert Management (CAM) project successfully as a lead in HSBC Vizag for UK, India, Singapore and Australia Transaction Monitoring teams in April, May and June 2019.
This project is focused on RBA (Risk Based Approach) and eliminating unnecessary steps involved in transaction monitoring without deviating from the Global Standard TM procedures. This project was initiated by Retail Banking and Wealth Management LOB and targeted on educating the investigators more on products nuances, country specific AML typologies, Risk Based Approach and quick decision making in order to achieve better efficiency, decrease in unnecessary escalations and RFls. The project has been successful and achieved a save rate of 20% to 25% across all the region.
Applications:
NORKOM
Actimize
World-Check
RDC (Regulatory Data Corp)
UCM (Unified Case Management)
LexisNexis
Clear
Open Span and Microsoft Tools.
Timeline
Team Lead
Tata Consultancy Services
07.2021 - Current
Senior Accounting Officer - Shared Services (SME)
RR Donnelley
10.2019 - 07.2021
AML Investigations Analyst, SME/Embedded Coach
HSBC
07.2014 - 10.2019
Senior Financial Accounting Associate
RR Donnelley
04.2013 - 07.2014
Senior Accountant
Sri Lakshmi Priya Travels
12.2011 - 02.2013
Team Lead
Patra India BPO Services Pvt. Ltd
05.2008 - 11.2011
Senior Associate
Basics Foundation - ISKCON
04.2007 - 01.2008
B Com Computers - Financial Accounting And Computers
Andhra University
Typewriting English Lower Grade -
State Board of Technical Education And Training
Intermediate - Maths Physics Chemistry
Gayathri Vidya Parishad
Diploma in Computer Application - Computers
CARE
SSC -
Little Garden High School
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