Naresh Rayapati
Hyderabad
Summary
Results-oriented IT professional specializing in server management and security compliance. Expertise in optimizing infrastructure and enhancing operational efficiency through MDM solutions and supplier coordination. Strong problem-solving capabilities contribute to successful project outcomes and effective IT service delivery.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Senior IT Specialist
MTX
Hyderabad
11.2022 - 03.2026
- Ensured stability and functionality of organization's infrastructure to support seamless operations.
- Managing servers, including AI servers and Docker containers, and monitoring the infrastructure devices
- Administered mobile device management systems to maintain compliance and bolster security measures.
- Managed licenses organization-wide and implemented mobile device management solution for enhanced device security.
- Providing solutions for encrypting MAC and Windows devices and creating FAQs for IT operations
- Taking charge of the IT Service Desk Management and offering support during the implementation of ISO and SOC2 standards
Senior Associate - IT Infrastructure
Coforge
Hyderabad
09.2016 - 11.2022
- Managed software deployment, patch management, and resource management to ensure system reliability and security.
- Installed, configured, upgraded, supported, and troubleshot Windows and Linux servers.
- Administered Windows Server 2008 R2, 2012, and 2019 and configured Office 365.
- Managed vendor relationships to ensure timely service delivery and effective configuration of file servers in Windows and Linux, along with cloud management in AWS and Azure.
- Administered Kaspersky Antivirus, performed vulnerability assessments using Zen map, Nmap, and Kali Linux, and managed SMB configuration.
- Coordinated with ISP providers to resolve connectivity issues efficiently across locations in India and the UK.
- Used PRTG monitoring to track device uptime and bandwidth.
- Knowledgeable in SonicWall Firewall configuration, including CFS, access rules, NAT policies, BWM, routing, VPN, VLANs, and zones.
- Managed and configured VOIP, EPBX, IP phones, Gig set wireless phones, and softphones, and troubleshot VOIP issues.
- Handled Outlook configuration and troubleshooting, MS SQL and MySQL server administration, and auto backups using cron jobs.
- Familiar with different operating systems and platforms (Windows, Linux, and MAC) and configured and maintained Access Control Lists (ACLs)
- Provided remote support to clients and resolved their issues.
System Administrator
Techgene Solutions
Hyderabad
05.2015 - 07.2016
- Administration of mail servers
- Troubleshot retail systems, servers, and networking issues to ensure operational continuity.
- Set up and configured servers on Windows and Linux
- Set up Samba servers on Red Hat Linux and Ubuntu
- Configured RAID to enhance data storage performance on new-generation HP servers.
- Managed network connectivity, implementation, integration, and troubleshooting for servers, remote access, routers, switches, storage devices, backup devices, structured cabling, printers, drivers, SMPS, and scanners in a LAN environment.
- Created and managed Windows Deployment Services for efficient system deployments
- Deployed Clonezilla images for retail systems
- Installed and configured retail software and client RDS database
- Monitored network infrastructure uptime.
- Managed web filters for content filtering
- Configured Cisco IP phones for improved communication within the organization.
- Collaborated with the US team on Mac issues.
Service Engineer
Hitachi Systems India Pvt. Ltd.
Chennai
07.2012 - 04.2014
- Planned, installed, upgraded, and maintained various computer systems, including hardware, operating systems, desktop PCs, servers, LAN, WAN, and software.
- Troubleshot and resolved software and hardware issues, ensuring minimal downtime and maintaining operational efficiency.
- Delivered daily end-user support and emergency on-call support to address critical system issues promptly.
- Installed and managed OS (Windows 2008 Server and Linux), resolving user issues to enhance system functionality.
- Monitored equipment and made necessary modifications to ensure system conformity.
- Managed hardware and software inventory records systematically.
- Deployed desktop images using Symantec Ghost.
Education
Bachelor of Technology - Information Technology
Swarna Bharathi College of Engineering
India01-2011
Skills
- Server management
- Windows AdministrationOffice 365
- Linux Administration
- Active Directory (Entra ID)
- Entra ID
- Entra ID
- Intune
- MDM solutions
- Security & Compliance
- Security management
- Endpoint Detection and Response
- Firewall management
- Network administration
- VOIP management
- Cisco Meraki
- Citrix Hypervisor
- Cloud solutions
- Monitoring tools
- Datto RMM
- Google Workspace
- Storage (Netgear Ready NAS, SAN)
- IT service desk
- License Administration
- Asset Management
- Access management
- Version Control Management
- Supplier Coordination
- Zoom Phone & Hiya
- Supplier Coordination
Certification
- Learn Cloud Technology (AWS & AZURE), 22443885, https://success.simplilearn.com/d91ebf78-2d01-4e0b-859e-5d929dd2b3ea
- Introduction to Cyber Security, 1806904, https://certificates.simplicdn.net/share/1806904.pdf
- CISSP Boot Camp Training
- ITIL Foundation Certified, GR671499485NR, https://www.credly.com/badges/fc35dcc9-109a-41be-b15c-3bab5ef32573/linked_in?t=rsjg8y
- CompTIA Security + 701, -SX4NYRPZP2Q417KW, http://verify.comptia.org/
- Manage Engine (Security Edition) Associate, CRT8K53PKI5YV, https://uems-customers.trainercentralsite.com/certificate-validation
Personal Information
- Date of Birth: 10/07/89
- Gender: Male
- Nationality: Indian
Roles And Responsibilities
Maintaining the stability and functionality of the organization’s infrastructure, Properly managing the licenses across the organization and implementing a robust mobile device management solution for all devices, Providing solutions for encrypting MAC and Windows devices and creating FAQs for IT operations, MDM Administration., Managing servers, including AI servers and Docker containers, and monitoring the infrastructure devices, Taking charge of the IT Service Desk Management and offering support during the implementation of ISO and SOC2 standards, Installed, configured, upgraded, supported, and troubleshot Windows and Linux servers., Handled printer and computer hardware installations, upgrades, and support., Managed software deployment, manual and automated patch management, resource management, and terminal services, Coordinated with ISP providers to resolve issues promptly in India and the UK, Used PRTG monitoring to track device uptime and bandwidth., Expert in server administration, including Windows Server 2008r2, 2012, and 2019, as well as Office 365 configuration and administration., Knowledgeable in Sonic Wall Firewall configuration, including CFS, access rules, NAT policies, BWM, routing, VPN, VLANs, and zones., Managed and configured VOIP, EPBX, IP phones, Gig set wireless phones, and softphones, and troubleshot VOIP issues., Handled Outlook configuration and troubleshooting, MS SQL and My SQL server administration, and auto backups using Crone jobs., Administered Kaspersky Antivirus, performed vulnerability assessments using Zen map, Nmap, and Kali Linux, and managed SMB configuration., Used the asset management tool Snipe-IT., Handled vendor management, file server configuration in Windows and Linux, and Cloud management (AWS and AZURE), Familiar with different operating systems and platforms (Windows, Linux, and MAC) and configured and maintained Access Control Lists (ACLs), Prepared technical documents and manuals as per IT policies., Provided remote support to clients and resolved their issues., Administration of mail servers, Troubleshooting retail systems, servers, and networking issues, Installed and configured retail software and client RDS database, Configured Fortuna biometric devices., Set up and configured servers on Windows and Linux, Collaborated with the US team on Mac issues., Documented issues according to IT policy, Set up Samba servers on Red Hat Linux and Ubuntu, Configured RAID on new-generation HP servers., Handled network connectivity, implementation, integration, and troubleshooting for servers, remote access, routers, switches, storage devices, backup devices, structured cabling and crimping, printers, drivers, SMPS, and scanners in a LAN environment., Configured Cisco IP phones., Monitored network infrastructure uptime., Coordinated with vendors for renewals., Managed web filters for content filtering, Created and managed WDS, Deployed Clonezilla images for retail systems, Installed and managed OS (Windows 2008 Server and Linux), created and resolved user issues, Planned, installed, upgraded, and maintained various computer systems, including hardware, operating systems, desktop PCs, servers, LAN, WAN, and software., Troubleshot software and hardware issues and replaced parts as needed., Provided daily end-user support and emergency on-call support., Monitored equipment and made necessary modifications to ensure system conformity., Maintained hardware and software inventory and records., Deployed desktop images using Symantec Ghost.
Timeline
Senior IT Specialist
MTX
11.2022 - 03.2026
Senior Associate - IT Infrastructure
Coforge
09.2016 - 11.2022
System Administrator
Techgene Solutions
05.2015 - 07.2016
Service Engineer
Hitachi Systems India Pvt. Ltd.
07.2012 - 04.2014
Bachelor of Technology - Information Technology
Swarna Bharathi College of Engineering