NARINDER PAL SINGH
Dept Manager
Bangalore
Summary
As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.
Overview
10
10
years of professional experience
1
1
Language
Work History
Assistant Department Manager
TATA Croma (Infiniti Retail)
8 2022 - 2024.05
- Streamlined department operations for increased efficiency, developing new processes and procedures.
- Recruited hired, and trained new team members to maintain high-quality staff within the department.
- Coordinated with other departments on joint projects or initiatives that contributed towards overall business growth.
- Improved customer satisfaction rates by providing exceptional customer service and promptly addressing concerns.
- Analyzed market trends and competitor activity to adjust pricing strategies accordingly for optimal results.
- Organized promotional events that generated significant interest in products or services offered by the department.
Trainer / TL
Team Lease (LG electronics)
2022.03 - 2022.07
- Evaluate employee performance to gauge where skills are lacking
- Create training programs to address skill gaps in employees
- Prepare learning materials for programs
- Develop onboarding programs for new employees
- Creating an inspiring team environment with an open communication culture
- Setting clear team goals
- Delegating tasks and set deadlines on targets given by the company.
SFA
DDB Mudra (Sony India Pvt Ltd
2016.01 - 2022.01
- Maintains store staff job results by coaching, counselling, and disciplining employees; planngmonitoring, and appraising job results
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
SFA
Shrusti (Sony India Pvt Ltd)
2013.01 - 2016.01
- Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Education
S.S.L.C -
Dwaraka High School
Hyderabad, IndiaPUC -
Nalanda University
Bengaluru, IndiaBCOM -
Gitam University
Bengaluru, India09.2020
Skills
- Team Management
- Workplace Safety
- Promotional strategies
- Employee Motivation
- Employee Retention
- Performance Coaching
Personal Information
- Date of Birth: 09/07/1990
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I solemnly declare that the facts furnished above are true to the best of my knowledge and belief.
Timeline
Trainer / TL
Team Lease (LG electronics)
2022.03 - 2022.07
SFA
DDB Mudra (Sony India Pvt Ltd
2016.01 - 2022.01
SFA
Shrusti (Sony India Pvt Ltd)
2013.01 - 2016.01
Assistant Department Manager
TATA Croma (Infiniti Retail)
8 2022 - 2024.05
S.S.L.C -
Dwaraka High School
PUC -
Nalanda University
BCOM -
Gitam University
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