Summary
Overview
Work History
Education
Skills
Tools and Technologies
Certification
Accomplishments
Timeline
Generic

Narmadha Tamilselvam

Chennai

Summary

  • Business Analyst with three years of experience in gathering, analyzing, and documenting business requirements, preparing BRDs/FRDs, and creating functional specifications.
  • Strong foundation in Quality Assurance with 2 years of expertise in test planning, execution, defect management, UAT coordination, regression testing, test scenarios, and cases, and root cause analysis.
  • Skilled in Agile/Scrum methodologies, with hands-on experience as a Scrum Master, facilitating sprint planning, daily stand-ups, retrospectives, backlog refinement, and sprint reviews.
  • Proficient in tools including JIRA, Rally, Confluence, MS Excel, SQL (basic queries), Power BI, and MS Office Suite for requirements management, defect tracking, and reporting.
  • Experienced in stakeholder management, process mapping, workflow analysis, gap analysis, and requirements traceability to bridge communication between business and technical teams.
  • Domain expertise in insurance covering policy administration, claims processing, and underwriting workflows, ensuring alignment with business rules and regulatory compliance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Quality Engineer

LTIMindtree
Chennai
04.2023 - Current
  • Collaborated with stakeholders to gather and analyze business requirements, preparing functional specifications, and ensuring alignment with business objectives.
  • Bridged the gap between business teams and developers to translate requirements into deliverables.
  • Facilitated User Acceptance Testing (UAT) by preparing test scenarios, coordinating execution, and validating outcomes with end users.
  • Acted as Scrum Master, leading sprint ceremonies (planning, daily stand-ups, retrospectives), and driving continuous improvement.
  • Utilized JIRA and Rally to manage user stories, monitor sprint progress, and track team efforts.
  • Partnered with cross-functional teams in the insurance domain (policy management, claims, underwriting) to deliver high-quality solutions.
  • Conducted QA activities, including test planning, execution, and defect management, ensuring quality standards were met.

Quality Engineer

LTIMindtree
Chennai
01.2021 - 04.2023
  • As a key QA member, I prepared and executed detailed test scenarios and test cases aligned with user stories and acceptance criteria.
  • Documented all testing activities of every release and supported during weekend production support.
  • Achieved a significant milestone by testing over 4,000 forms through the execution of approximately 316 test cases.
  • Utilized JIRA and Rally to manage user stories, conducted sprint calls, and monitored team progress to ensure the timely delivery of project milestones.

Education

Bachelor of Engineering - Electrical And Electronics Engineering

Rajalakshmi Institute of Technology
Chennai
10-2020

Higher Secondary -

Sethu Bhaskara Matriculation Higher Sec School
Chennai
04-2016

Skills

  • Business process optimization
  • Stakeholder management
  • Data analysis
  • Risk assessment
  • Project planning
  • Quality assurance
  • Market research
  • Strategic planning
  • Performance metrics
  • Compliance standards

Tools and Technologies

  • Project/Agile tools: JIRA, Rally, Confluence
  • Data and reporting tools: MS Excel, MS PowerPoint, Power BI (basics)
  • Database tools: SQL (basic queries for data validation and analysis - AQT)
  • Modeling and documentation tools: Lucidchart, Visio (process flows, BPMN, workflow diagrams), Balsamiq (wireframes - basics)
  • Testing tools: test management (JIRA test cases, Excel test scenarios)

Certification

  • Advanced Business Analysis (35 IIBA® PDUs) - UDEMY

Accomplishments

  • Awarded 'Shooting Star' for best team performer during the Quadient migration project
  • Received ‘Stalwart Account of the Year – 2023’ award for exemplary team contribution

Timeline

Senior Quality Engineer

LTIMindtree
04.2023 - Current

Quality Engineer

LTIMindtree
01.2021 - 04.2023

Bachelor of Engineering - Electrical And Electronics Engineering

Rajalakshmi Institute of Technology

Higher Secondary -

Sethu Bhaskara Matriculation Higher Sec School
Narmadha Tamilselvam