Narmi Guria
Sales Development Representative
Bengaluru
Summary
Results-driven Sales Development Representative with 6+ years of experience in outbound sales and lead generation. Skilled in prospecting, cold calling, and engaging decision-makers to identify business needs and qualify opportunities. Proven ability to deliver compelling product demonstrations and consistently convert leads into qualified meetings, enabling effective collaboration between clients and sales teams to drive pipeline growth and revenue.
Overview
8
8
years of professional experience
3
3
Languages
Work History
SDR/Pre-Sales (Business Team)
Coffer Internet Services Pvt Ltd
07.2024 - 03.2026
- Collaborated with sales teams and other departments to achieve goals.
- Generated qualified leads through cold calling, email outreach, and LinkedIn prospecting.
- Engaged with potential clients to understand their business needs.
- Developed and implemented strategic objection-handling methods to successfully close a diverse range of SaaS deals exceeding INR 75K to INR 800K.
- Developed a high-quality sales pipeline utilizing AI-powered prospecting tools, including Apollo.io, Lusha, and LinkedIn Sales Navigator.
- Developed and executed strategic multi-channel outreach initiatives via LinkedIn and email, successfully qualifying prospects, and arranging 30+ product demonstrations on a monthly basis.
- Identified and engaged key decision-makers (CXOs, CTOs, Founders) across target accounts.
- A company that provides software sales.
Pre Sales Consultant & Lead Generation
No broker Hood Technologies Pvt Ltd
12.2021 - 09.2023
- Maintained a robust tracking record of the status of all the leads and did follow-ups as required to conclude the sales. Convince the customer to agree to a demo.
- Use tools like LinkedIn, CRM systems, databases (e.g., Salesforce), or social media to find potential leads.
- Scheduled discovery calls, demo meetings, for account executives.
- Identified and engaged key decision-makers (manager, chairman, founders) across target accounts.
- Closely interact with the customer to understand their needs, pain points, and accordingly modify the quote to close the deal.
- Generated qualified leads through cold calling, email outreach, and LinkedIn prospecting.
- A technology company specializing in providing software sales.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Customer service associate & Lead Generation
Teleperformance Global Pvt Ltd
05.2021 - 10.2021
- Reach out to 100–200 prospects daily via phone (outbound calls).
- Client - Solv (Standard Chartered Bank) B2B Business E-commerce.
- Responsible for onboarding new customers, verifying identity, and ensuring compliance with regulatory requirements.
- Attention to detail and analytical skills.
- Client onboarding on the platform, ensuring a smooth transition from sales to implementation.
- A consumer finance company offering B2B loans.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Customer supports Rep
Home Credit Pvt Ltd
08.2018 - 10.2020
- Contact potential and existing clients to explain loan products and services.
- Make 100–200 outbound calls daily to pitch loan products, and follow up.
- A consumer finance company offering personal loans.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
Education
Bachelor of Computer Science - Engineering
JNTU Kakinada
India 04.2001 -
Skills
Excel proficiency
Microsoft Office
Problem-solving
Team management
Teamwork and collaboration
Friendly, positive attitude
Interests
Technological Enthusiast, Enjoys surfing the internet and learning about new technologies, Outdoor Game, Hiking
STRENGTHS
- Team Player
- Excellent team player with strong communication skills
- Punctuality
- Punctual and responsible in all tasks undertaken
- Adaptability
- Able to work effectively under pressure and adapt to challenges
Timeline
SDR/Pre-Sales (Business Team)
Coffer Internet Services Pvt Ltd
07.2024 - 03.2026
Pre Sales Consultant & Lead Generation
No broker Hood Technologies Pvt Ltd
12.2021 - 09.2023
Customer service associate & Lead Generation
Teleperformance Global Pvt Ltd
05.2021 - 10.2021
Customer supports Rep
Home Credit Pvt Ltd
08.2018 - 10.2020
Bachelor of Computer Science - Engineering
JNTU Kakinada
04.2001 -