Summary
Overview
Work History
Education
Skills
Personal Information
Websites
Timeline
Generic
Narsingh Prasad Dubey

Narsingh Prasad Dubey

Bangalore

Summary

Dynamic project manager with a proven track record at Cognizant, leading SRE teams to enhance system resiliency and automate chaos engineering processes. Skilled in cloud operations and infrastructure automation, I excel in fostering collaboration and driving continuous improvement, ensuring high availability and performance in complex microservices environments.

Overview

12
12
years of professional experience

Work History

Manager Project

Cognizant
01.2022 - Current
  • Supervise a team of SREs, ensuring that production applications which team supports are stable, reliable and well documented.
  • Analyze system architectures to identify single points of failure and other areas that may present a resiliency deficiency.
  • Managing entire micro service based infrastructure of one the biggest financial institute.
  • Develop software to automate chaos and resiliency test cases that simulate failures in a system that performs financial data processing.
  • Integrate Chaos engineering with CI/CD process.

Senior Software Engineer

Sabre Corporation
Bangalore
01.2022 - 01.2024
  • Gathers and analyzes metrics from both operating systems and applications to assist in performance tuning and fault finding.
  • Identifies improvement opportunities in the area of observability, significant projects that result in substantial cost savings or revenue.
  • Identifies changes for the product architecture from the reliability, performance, and availability perspective with a data-driven approach.
  • Proactively work on the efficiency and capacity planning to set precise requirements and reduce the system resources usage to make Sabre products efficient to run for all our customers.
  • Identify parts of the system that do not scale, provide immediate palliative measures, and drive long-term resolution of these incidents.
  • Contributes minor improvements to the Sabre IX to resolve issues. Actively participates in Production Incidents.
  • Identifies Service Level Indicators (SLIs) that will align the team to meet the availability and latency objectives.
  • Follows SRE principles; Sets an example for a team of SREs with positive and inclusive leadership and discussion on work.
  • Provides operational oversight to the production environment by monitoring availability and taking a holistic view of system health.
  • Creates sustainable systems and services to manage platform infrastructure and applications through automation.
  • Improves reliability, quality, and time-to-market of Sabre suite of software solutions.
  • Measures and optimize system performance to push our capabilities forward, getting ahead of customer needs, and innovate for continuous improvement.
  • Partners with development teams to to make sure to build devops-friendly Architecture systems & improve services through rigorous testing and release procedures.
  • Balances feature development speed and reliability with well-defined service level objectives.
  • The business or the product must establish what the availability target is for the system & Error budget.(SLIs & SLOs).
  • Builds systems that will tolerate failure- in terms of graceful degradation and defense in depth & Production Readiness Review (PRR). Reduce the Toil & Focus on Critical User journey.
  • Enable large-scale systems while controlling risk. Create operational cost savings by automation and policies.

Cloud Operation Engineer

IBM / Kyndryl
Bangalore
02.2020 - 01.2021
  • Monitoring overall application health and infrastructure using Datadog to obtain high availability.
  • Autoscaling and auto-healing are designed based on end application utilization.
  • Implementing container based application for smart car parking system.
  • Migrating application from legacy to micro services google cloud platform.
  • Managing a team of 12 L1 Engineer for monitoring and production support on cloud based micro services environment.
  • Planning shift rota for the team and helping with technical aspect.

Senior Software Engineer

Amadeus Software Labs
Bangalore
12.2017 - 02.2020
  • Working with the team to level, maintain and communicate current development schedules, time lines and development status.
  • Complete End to End ownership of monitoring tools like nagios and graphite grafana tools.
  • Responsible for applications migration and upgrade.
  • Creating and configuring new monitoring setup in grafana based on the application requirement.
  • Monitored server load and performance testing with the help of grafana.
  • Support Product release management processes using service now.
  • Analyzing the outages and finding the RCA to fix the issues.
  • Troubleshooting the issues based on the severity remotely and providing the resolution to maintain SLA.
  • 24/7 support for production environments.
  • End user monitoring, application performance monitoring, linux operating system level monitoring.
  • Creating and managing servers on AWS using EC2, VPC, IAM, Security group and S3.
  • Generating availability report and performance report to analyses the application performance which is essential for Continuous service improvement.
  • Design, development, and support of automation modules using Puppet Enterprise integrated with enterprise metadata.
  • Making necessary code changes on puppet module using GIT on requirement, For automating the applications.
  • Working on in house cloud migration and carrying day to today maintenance activity.
  • Software deployment using Jenkins.

Software System Engineer

Lastminute.com
Bangalore
10.2015 - 11.2017
  • Installing, Managing and Monitoring Linux systems right from the Hypervisor to the application end to end Set-up.
  • Assists with installing, supporting and maintaining new hardware and software infrastructure.
  • Set-up Jenkins Pipeline for many application.
  • Performance monitoring and troubleshooting Tomcat server instances.
  • Making necessary code changes on puppet module using GIT on requirement, For automating the applications.
  • Troubleshooting Disk space, I/O, CPU load and server issues.
  • Installing, Managing, Maintaining webservers - Apache, Tomcat.
  • Worked on Service Management Suit, Jira and F5.
  • Responsible for daily administration, maintenance, installation and general support.
  • Following Change Management process to make production infrastructure related changes.
  • Writing bash script for day-to-day repetitive tasks.

Associated Network Management Engineer

Wipro InfoTech
Bangalore
12.2013 - 10.2015
  • Installing, Managing and Monitoring Linux systems.
  • Troubleshooting Disk space, I/O, CPU load and server issues.
  • Installing, Managing, Maintaining webservers - Apache, Tomcat.
  • Installing SSL certificates on Apache.
  • Security on Apache and tomcats.
  • LVM creation/extension, NFS and samba file system mounting and managing space.
  • Hand on experience working with CISCO router ASR 9K, ASR 1K.

Education

B.E - Electronics and Communication

Visvesvaraya Technological University
Gulbarga
01.2011

Skills

  • Ability to Work in a Team
  • Microsoft Office
  • Excellent Communication Skills
  • Jenkins
  • Git
  • Docker
  • Ansible
  • Puppet
  • Cisco Networking
  • Linux Administration
  • Kubernetes
  • Apache Tomcat
  • Shell Scripting
  • Amazon AWS
  • Grafana
  • Chaos engineering
  • Microservices management
  • Infrastructure automation
  • Cloud operations
  • Incident response
  • Continuous integration

Personal Information

  • Title: Senior Software Engineer
  • Date of Birth: 11/20/88
  • Nationality: Indian
  • Place of Birth: Gulbarga

Websites

Timeline

Manager Project

Cognizant
01.2022 - Current

Senior Software Engineer

Sabre Corporation
01.2022 - 01.2024

Cloud Operation Engineer

IBM / Kyndryl
02.2020 - 01.2021

Senior Software Engineer

Amadeus Software Labs
12.2017 - 02.2020

Software System Engineer

Lastminute.com
10.2015 - 11.2017

Associated Network Management Engineer

Wipro InfoTech
12.2013 - 10.2015

B.E - Electronics and Communication

Visvesvaraya Technological University

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Narsingh Prasad Dubey