NARSING RAO KOMPELLI
HYDERABAD
Summary
Adept Customer Service Executive from Bigleap Technologies & Solutions Pvt Ltd, I excel in complaint handling and fostering team collaboration. Demonstrated prowess in driving sales growth and enhancing customer retention through strategic discount offerings. My approach has consistently resulted in expedited order fulfillment and heightened customer satisfaction, underpinning my commitment to excellence and growth.
Overview
3
3
years of professional experience
Work History
Customer Service Executive
Bigleap technologies & solutions pvt ltd
HYDERABAD
02.2021 - 07.2024
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Ensured that all customer queries were handled quickly and professionally.
- Oversaw warranty counseling process to manage expense controls.
- Supported sales team members to drive growth and development.
- Collected deposits or payments and arranged for billing.
- Strengthened customer retention by offering discount options.
Education
MBA in FINANCE
Mallareddy Institute of Technology & Sciences
Hyderabad08-2020
High School Diploma -
Zphs Govt High School
Hyderabad03-2009
Skills
- Product sales
- Complaint handling
- Sales follow-up
- Customer queries
- Team collaboration
- Customer needs assessment
- Sales growth initiatives
Languages
Telugu
First Language
English
Beginner
A1
Hindi
Beginner (A1)
A1
Timeline
Customer Service Executive
Bigleap technologies & solutions pvt ltd
02.2021 - 07.2024
MBA in FINANCE
Mallareddy Institute of Technology & Sciences
High School Diploma -
Zphs Govt High School
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