Associate General Manager-Cubico
HOMELANE
10.2023 - Current
Hi, I’m
N Abu
GM
Bangalore
Work History
HOMELANE
Associate General Manager-Cubico
10.2023 - Current
Job overview
- P&L responsibility for the commercial vertical
- Design and operations oversight for the vertical
- Ensuring high-end customer experience
- Handling showrooms across India for retail projects
- Coordinating with teams to meet customer deliverables.
HOMELANE
Associate General Manager-Customer Experience and Post-Service Team
04.2022 - 10.2023
Job overview
- Ensuring overall customer experience
- Managing post-service for projects during the warranty period
- Handling showroom operations for customer experience and post-service
- Coordinating with teams for customer deliverables and B2B accounts.
HOMELANE
Business Delivery Manager
04.2021 - 03.2022
Job overview
- Leading efforts to achieve sales and revenue targets
- Overseeing design, production, and installation for projects
- Managing multiple showrooms for collections and sales
- Coordinating with teams for project delivery and B2B accounts.
HOMELANE
Community Manager
03.2019 - 03.2021
Job overview
- Ensuring designer and client success
- Leading efforts to achieve sales targets
- Handling showroom operations for collections and sales
- Maintaining high Net Promoter Scores (NPS) and customer satisfaction.
DOT Workplace Pvt Ltd.
Design and Planning Manager
12.2013 - 01.2018
Job overview
- Project coordination and planning
- Handling the design team for India
- Liaising between sales, factory, and clients
- Providing technical support for space optimization and modular furniture design.
Haworth Ltd.
Bid & Design Manager-South India
01.2011 - 01.2013
Job overview
- Handling the design team for South India
- Ensuring accuracy in order entries and proposals
- Partnering with sales for client visits and project discovery
- Providing recommendations on solutions and end-user requirements.
Wipro Ltd.
Senior Executive-Space Solutions
08.2008 - 12.2010
Job overview
- Providing space design and pricing support
- Leading a team for space solution initiatives
- Providing technical support for space optimization and modular furniture design.
Home Solution Retail(India). Ltd.
Interior Designer
12.2007 - 08.2008
Job overview
- Discussion with clients for interior work
- Project coordination and design
- Preparation of BOM and BOL
- Drafting and detailing.
Bearys Properties and Development Pvt. Ltd.
Engineer and Interior Designer
01.2007 - 11.2007
Job overview
- Project coordination and design
- Preparation of BOQ and tender documents
- Leading the interior team.
M/s. Dharmaraj Associates
Engineer
01.2005 - 11.2006
Job overview
- Drafting and detailing
- Designing floor layouts
- Preparing system beam layouts.
Education
University Overview
- Bachelor of Engineering in Civil Engineering
- Diploma in Interior Design and Decoration
Skills
Leadership skills
Team player
Good communication and interpersonal skills
Quick learner
3D MAX
AutoCAD
Microsoft Office
Profitability Optimization
Business Forecasting
Financial Planning
Asset Management
Operations understanding
Quality controls
Operating Systems
- Windows 98
- 2000
- XP
Disclaimer
I hereby declare that the above details are true to the best of my knowledge.
Timeline
Associate General Manager-Customer Experience and Post-Service Team
HOMELANE
04.2022 - 10.2023
Business Delivery Manager
HOMELANE
04.2021 - 03.2022
Community Manager
HOMELANE
03.2019 - 03.2021
Design and Planning Manager
DOT Workplace Pvt Ltd.
12.2013 - 01.2018
Bid & Design Manager-South India
Haworth Ltd.
01.2011 - 01.2013
Senior Executive-Space Solutions
Wipro Ltd.
08.2008 - 12.2010
Interior Designer
Home Solution Retail(India). Ltd.
12.2007 - 08.2008
Engineer and Interior Designer
Bearys Properties and Development Pvt. Ltd.
01.2007 - 11.2007
Engineer
M/s. Dharmaraj Associates
01.2005 - 11.2006